"feels old and out dated it isnt what you would call nice but it has location close to major road highway and sporting events. went to a phillies game ... " More

By a verified traveler on Wed 07 Sep 2016

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Hotel Description

At Penrose Hotel Philadelphia you'll be within a 30-minute stroll of Wells Fargo Center and Citizens Bank Park. Highlights at this hotel include free continental breakfast, a restaurant, and a free airport shuttle.

LCD TVs with satellite channels are featured in all 192 rooms, and you can enjoy free WiFi, free long-distance calls, and free local calls. Hair dryers, irons/ironing boards, and desks are also available.

The restaurant, Front Row Sports Bar, serves American cuisine and is open for dinner. At the hotel's own bar/lounge, you can stop for a drink. 3500 square feet (325 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Additionally, you'll find free WiFi in public areas, a 24-hour front desk, and express check-out. Each morning free breakfast is served between 7 AM and 10 AM. There's also the convenience of self parking.

Sights within a 15-minute drive of this South Philadelphia hotel include Mummers Museum and Liberty Bell Center.

Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
$87 per night

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Penrose Hotel Philadelphia ratings based on 24 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 2.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 1.5 out of 5.0
1 out of 5
Pros: to leave as soon as possible
Cons: rebuild
Location: ghost town, and lots of scary people in font of lobby
have bed bugs, light don't work, scary experience, tell the font desk, he just laugh and don't care

Posted by , from philadelphia, pa on Sep 27, 2017

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1 out of 5

Avoid at all costs

Pros: Nothing
Cons: Everything
Location: Close to Airport
First room I got in - The Bathroom Sink Tap was hard to operate and didn't have any cold water. The shower water was scalding hot and the door for the bathroom was very hard. My daughter got locked in and it was struggle to open the door. The request to get the water fixed in the bathroom and clean the room wasn't honored when I got back after the day was over. I was offered another room for next two nights. The bathroom water temperature was better here, but bathroom wasn't super clean and door lock had the same issue. The complimentary breakfast was so bad. The eggs were runny and almost all the guests that were there avoided eating them. There was no sugar for tea/coffee ( only sweeter) and I was told that the hotel does not have any more sugar packets . When I switched rooms , there was another guests who had issues and she was also offered another room. I was mtg to get my water bottled filled up by the staff, when one of the guests gave me indication , not to trust the water and I ended up not getting my water filled up there. The view is excellent for sure but the area the hotel is in, gives you the creeps. I wasnt very comfortable checking in at 1 am . Nothing happened but it was just the feeling of unsafely that you feel. Also , they have 16 floors, and one working ( kind of) elevator which takes its own sweet time to come up and down. never written any reviews, but I would not want anyone else to have to experience what I experienced

Posted by on Sep 17, 2017

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1 out of 5

Dirty, poor condition

So luckily I only stayed one night. The hotel is pretty "Ghetto" to be honest. Black smudges on room walla, black stains on shower floor, needs to be painted bad. I know the photos look great but it seems they just put up-dated furnishings in a up-dated hotel. Only has 2 elevators and one was broken, so it took 15 minutes to go up or down from your room. I actually took the stairs down because it was quicker and I was on the 14th floor. I spoke with one of the employees and he said the elevator had been broken for awhile and probably would never be fixed. They didn't even have trash bags in the garbage cans, I mean come on!!! The one good thing was there was a really good 24 hour diner right across the street. Otherwise the neighborhood was shakes, the while place left a lot to be desired. Since you were in the elevator forever or waiting forever I was able to talk to many quests all who said they would never stay here again. I know about 5 min up the road in the business district there is like 4 other hotels try those.

Posted by , from Poconos, Pennsylvania on Jun 5, 2017

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1 out of 5

Dirty hotel

It was so dirty and elevator took very long . The floor was dirty .

Posted by on May 30, 2017

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2 out of 5

I wouldn't go back.

We got there and check in time is at 4 pm, we got there at 5:15 and waited an HOUR because they said the room isn't ready and there was more people waiting there also. The place is falling apart and unfinished. The elevator for some reason takes about 10 mins until it gets to us, it's very slow. Very unorganized place. I wish I read the reviews like I did afte I booked. Also apparently the $100 deposit takes 10 business days to be given back! I will never go back and honestly that place is a train wreck.

Posted by on Mar 20, 2017

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2 out of 5

See photos! Read reviews!

Pros: If it was remodeled it would have made a great vintage hotel but it wasn't.
Cons: The worst was no cold water.
Location: Penrose Diner was good.
I should've done my research beforehand! The hotel photos showcased the updated lobby and other select areas. We didn't have anything of the sort. The room, to spite being obviously old and run-down, was relatively clean. No bed bugs, no roaches, beds were relatively comfortable. Also, I should mention before I really get into it, the staff was friendly and helpful for the most part. It all kind-of falls apart after that. Once you step out of the lobby and into an elevator you soon realize you might've overpaid. The one working elevator is slow and smelled bad. One of the lights was hanging out of the fixture worse than Glenn's last scene on Walking Dead. When we got to our floor it was more evident. The hallway was pretty creepy feeling. Very plain, lots of patch jobs around, nothing very inviting. The ice machine or something had been removed from its nook and left a big dirty empty space. The door latch took several tries to get it to open with the key card. Walking in we were greeted with yet more of the same and more. The bathroom door had no latch. The handle was falling off. There were stains on the walls and the paint was something my 7 year old could've done as well. The most bizarre annoyance was the water. We had NO COLD WATER!!! When we turned on the water, no matter which side, it was HOT! And hot immediately! Even the toilet water was hot! If we put it to the cold side it would eventually run warm but only after about 5 minutes, and even then it was uncomforta

Posted by , from R on Nov 13, 2016

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2 out of 5

Nothing worked

Pros: Not much, the staff was friendly but did not follow through on our requests to fix the phone or deliver a working coffee machine.
Cons: EVERYTHING. I understand the elevator was broken but it caused problems as the hotel staff would lock up the elevator as they were cleaning the rooms
Location: We wanted something close to Citizens National ballpark and that was the only truth in the ad. Room photos were not even close.
The room itself was okay, with the bed being quite comfortable, but that's where it ends. The phone didn't work, the TV remote only would lower volume. The hotel had only ONE working elevator so thank god we were not on a high floor. The coffee machine did not have the tray in order to make the coffee, we were only given one set of towels. The staff had no clue about the free shuttle and we paid for a cab to take us to the hotel, even though we asked several times with several different phone calls. The location was great though in terms of its proximity to the ballpark but I would never stay there again. The pictures posted are EXTREMELY deceiving because it did NOT in anyway resemble what we saw when we arrived.

Posted by , from Chicago, IL on Sep 12, 2016

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3 out of 5

location

Pros: location
Cons: smells old and smoke
Location: major road and highway 20 min from any sporting event in philadelphia
feels old and out dated it isnt what you would call nice but it has location close to major road highway and sporting events. went to a phillies game and it is about a 20 min walk to the stadium. bed was comfortable view was decent and good value

Posted by , from san antonio on Sep 7, 2016

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3 out of 5

Okay hotel, just needs some major updating

Pros: Location
Cons: Wifi needs to be reliable!
The hotel location is great, within walking distance of subway system etc. Problems that I found were these: the hotel says that it has free wifi, and there were several options on wifi, Penrose hotel, Penrose 8A, 8B, 5A, 5B,6A... They had all these different options, but not a single one actually worked. My laptop managed to stay connected to one for less than a minute, but then the wifi was dropped. My Samsung tablet and iPhone never managed to get connected to any signal for more than a couple seconds before it was dropped. The elevator was in need of major tuning, both of them made lots of noise when in operation and many of the buttons didn't light up so you didn't know if they were pressed or not. Lastly, and I know that this is similar in many other hotels, I hate that it is impossible to check in before 4:00. If I hadn't driven there and wasn't able to store my bag in my car then I would have had to walk all of Philly and the conference that I was attending dragging a rolling bag behind me. I arrived at 11:30 which is after the mandatory checkout and I didn't even want to go into whatever room I was going to be in, but it would be nice to just store my bag somewhere so that I wouldn't have to keep it.

Posted by , from Baltimore on Aug 25, 2016

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2 out of 5
Pros: nothing
Cons: Hotel needs a lot of maintenance.The drywall around the electrical outlet was open.The caulking around sink was excessive.
Location: Many things to do in Philadelphia, PA.
I asked for a non-smoking, and was given a non-smoking. However, upon entering the room, it smelled of smoke. The rug wasn't clean. The drywall around outlets were exposed. There was no ventilation in the bathroom. The drywall around corners weren't joined properly, with excessive joint-compound made it look like a cheap fix.

Posted by , from New York on Aug 22, 2016

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About the Penrose Hotel Philadelphia

Location 2033 Penrose Avenue, Philadelphia, PA 19145

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3500 square feet (325 square meters) and includes a conference center. The business-friendly Penrose Hotel Philadelphia also features tour/ticket assistance, complimentary newspapers in the lobby, and express check-out. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available. This Philadelphia hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 17 levels
  • 3500 sq ft of conference space
  • 325 sq m of conference space
  • Continental breakfast (free)
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Conference center
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Philadelphia, PA (PHL-Philadelphia Intl.) (9.6 km / 6 mi)
  • Train station: Philadelphia Eastwick Station (6.4 km / 4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Self parking, extended parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Penrose Hotel Philadelphia offers 192 air-conditioned accommodations with hair dryers and irons/ironing boards. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Philadelphia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is offered daily and refrigerators can be requested. Renovation of all guestrooms was completed in January 2014.

  • LCD television
  • Satellite channels
  • Refrigerator available
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily from 7 AM to 10 AM.

Front Row Sports Bar - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open select days.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 1 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night (in/out privileges)
  • Early check-in fee: USD 25.00
  • Late check-out fee: USD 50.00
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Penrose Hotel
  • Ramada Southwest Hotel
  • Ramada Southwest Hotel Philadelphia
  • Southwest Philadelphia
  • Ramada Philadelphia City Center Hotel
  • Ramada Philadelphia City Center
  • Skyview Plaza Hotel Philadelphia
  • Skyview Plaza Hotel And Suites
  • Penrose Hotel Philadelphia
  • Penrose Philadelphia

You should know

  • Penrose Hotel Philadelphia offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Up to 6 children 1 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.