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Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

2.5-star property
410 New Goff Mountain Road, Nitro, WV 1-855-201-7819
4.5 out of 5
Excellent!
See all 21 travelocity Reviews

"The room was clean. Looks like it was recently updated. " More

By a verified traveler on Sat 02 Sep 2023

Points Of Interest

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Hotel Description

Hotel near Tri State Racetrack and Gaming Center in Cross Lanes

Heart of Cross Lanes

You'll find Tri State Racetrack and Gaming Center and Mardi Gras Casino within 2 miles (3 km) of this hotel. Dunbar Park and Nitro City Park are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$118* Per night/room May 12 - May 13

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Everyone (12) Couples (5) Family (3)
4 out of 5
The room was clean. Looks like it was recently updated.

Posted by , from FLOSSMOOR on Sep 2, 2023

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4 out of 5
The pool room’s chlorine smell was stronger than other similar hotels, and there was a floating band-aid in the empty pool. We didn’t swim in it as a result. Also, the pool’s bottom was quite marred and in need or repair.

Posted by , from St Louis Park on Aug 10, 2023

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5 out of 5
Breakfast area was very well maintained by the lady working there. Lots of fresh choices.

Posted by on Aug 6, 2023

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5 out of 5
Nice place, good value.

Posted by on Jun 11, 2023

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4 out of 5

Posted by on Mar 20, 2023

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5 out of 5
Ok

Posted by on Oct 23, 2022

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5 out of 5

Posted by on Jul 24, 2022

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5 out of 5
Lady at the front desk on night of june 25th. Worked her tail off. Went down 3 times myself to bother her with things we "needed" and she was super busy and still remained her composure and got everyone what they needed.

Posted by on Jun 26, 2022

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5 out of 5
The staff here was exceptionally helpful and friendly.

Posted by on Jul 10, 2021

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4 out of 5
In the side of mountain. View is mostly dirt and rock. Otherwise ok. Employees very friendly and helpful but you have to wait on them or find them sometimes. Breakfast was provided but ran out of items quickly.

Posted by on Mar 22, 2021

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About the Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel

Location 410 New Goff Mountain Road, Nitro, WV 25313

Property Features

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. There's a snack bar/deli on site. Free breakfast is served daily, and guests can also enjoy a free manager's reception. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A vending machine, gift shops/newsstands, and coffee/tea in a common area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel. Free self parking is available. Smoking is allowed in designated areas at this Cross Lanes hotel.

  • 89 guestrooms or units
  • 4 levels
  • Built in 2013
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas
  • 1 conference room

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free parking nearby

Transport

  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Cross Lanes, an IHG Hotel offers 89 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Cross Lanes hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Egyptian cotton linens
  • Pillow options
  • Shower and tub combination
  • Housekeeping (weekly)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available
  • Change of towels (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:00 AM to 10:00 AM. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Guests under 16 years old are not allowed in the fitness facility.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3

Hotel Names

  • Holiday Inn Express Cross Lanes
  • Holiday Inn Express Hotel Cross Lanes
  • Holiday Inn Express Hotel Suites Cross Lanes
  • Inn Express Cross Lanes

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.