Skip to main content
Beginning of main content
4.2 out of 5

"Quick and easy check-in! " More

By a verified traveler on Fri 29 Dec 2023

Enter dates to see availability

Hotel Description

Hotel near Charleston Coliseum & Convention Center in Charleston

City center stay

At this hotel, you'll be steps from Charleston Town Center and within a 10-minute walk of Laidley Court Shopping Center. Charleston Stage Company and Heritage Towers are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. Enjoy the 24-hour gym and free continental breakfast.

Suite, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$140* Per night/room Mar 31 - Apr 1

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Basic Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites Charleston ratings based on 19 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Charleston

Everyone (8) Couples (2) Family (6)
5 out of 5
Quick and easy check-in!

Posted by on Dec 29, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 29, 2023 by GM

Dear Emily,I appreciate your taking the time to leave a review. We know a great visit begins and ends with an efficient and pleasant front desk procedure; we love to hear when it makes our guests' day a little brighter. It was a pleasure to host you; we hope you will visit again soon.Best,Derek BoydGeneral Manager

1 out of 5

Posted by on Dec 25, 2023

Was this review helpful to you?
Comment from Hotel Management

Jan 16, 2024 by GM

Dear Kolby,I am sorry to hear that we let you down and you didn't enjoy your stay. We never want to leave our guests with a poor impression of our hotel. I apologize for the issues you experienced and hope that we have the chance to redeem ourselves to you on a future visit.Sincerely,Derek BoydGeneral Manager

5 out of 5

Posted by on Dec 18, 2023

Was this review helpful to you?
Comment from Hotel Management

Jan 10, 2024 by GM

Dear Sofie H,It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again.Best,Derek BoydGeneral Manager

1 out of 5

Posted by on Nov 14, 2023

Was this review helpful to you?
Comment from Hotel Management

Dec 5, 2023 by GM

Dear Amy,We regret that we were not a good fit for your trip and that we let you down. Guest satisfaction is a top priority and we hope to have the opportunity to welcome you again for a more pleasurable experience. Sincerely,Derek BoydGeneral Manager

4 out of 5
Our room was very nice, but the parking garage is terrible and to be honest not secure. We got in at midnight

Posted by on Oct 12, 2023

Was this review helpful to you?
Comment from Hotel Management

Oct 12, 2023 by GM

Dear Jacqueline,It is wonderful to hear you had a great stay at our hotel. We appreciate your taking the time to share all your feedback, including recommendations for improvement. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future.Best,Derek BoydGeneral Manager

5 out of 5
Clean, safe environment. Great evening snacks & drinks. Wonderful staff. Awesome gathering spaces.

Posted by , from PORT MATILDA on Apr 26, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 26, 2023 by Dale Samples

Thank you for your feedback. I'm glad to hear you enjoyed your time with us.

5 out of 5
They always put the guest first!!

Posted by on Apr 17, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 17, 2023 by GM

Dear Robert,We appreciate you taking the time to review your experience. Our team understands and believes that our guests deserve a pleasant stay and we continue to seek new ways to impress. I will be sure to share your nice comments with our associates; they work hard to deliver superior service. Thanks again and we look forward to your next visit.Best,Derek BoydGeneral Manager

2 out of 5

Posted by , from CHARLOTTE on Apr 16, 2023

Was this review helpful to you?
Comment from Hotel Management

May 7, 2023 by GM

Dear EMILY,We appreciate your patronage and your attention to reviewing our hotel. We would love the opportunity to provide an exceptional experience in the future.Sincerely,Derek BoydGeneral Manager

5 out of 5
Large and spacious

Posted by , from Valley Grove on Apr 8, 2023

Was this review helpful to you?
Comment from Hotel Management

Apr 8, 2023 by GM

Dear TRISHA,I am delighted to hear you enjoyed our spacious and comfortable accommodations. We enjoyed having you as our guest and appreciate your feedback. We would love the opportunity to host you again soon.Best,Derek BoydGeneral Manager

5 out of 5

Posted by on Feb 27, 2023

Was this review helpful to you?
Comment from Hotel Management

Mar 22, 2023 by GM

Dear Kimberly,Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon.Best,Derek BoydGeneral Manager

About the Embassy Suites Charleston

Location 300 Court St, Charleston, WV 25301

Property Features

Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces. Business amenities include a business center and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

  • 1 building
  • 253 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1997
  • Continental breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • ATM
  • Onsite shopping
  • Elevator
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access , High-speed internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Charleston Station (1.3 km / 0.8 mi)
  • Property shuttles: Airport shuttle
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites Charleston offers 253 air-conditioned accommodations with video-game consoles and coffee/tea makers. Accommodations offer separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered once per stay and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

  • Sitting area
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (once per stay)
  • Weekday newspapers (free)
  • Gaming console
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast. The hotel hosts a free manager's reception daily.

Embassy Suites Charleston has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self parking fee: USD 15.00 per night
  • Nearby parking fee: USD 15.00 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Charleston Embassy Suites
  • Embassy Suites Charleston
  • Embassy Suites Hotel Charleston
  • Embassy Suites Historic Charleston Hotel Charleston
  • Embassy Suites Charleston Hotel
  • Embassy Suites Charleston Hotel
  • Embassy Suites Charleston Charleston
  • Embassy Suites Charleston Hotel Charleston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
url importing http://www.travelocity.com/Charleston-Hotels-Embassy-Suites-Charleston.h74585-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Charleston-Hotels-Embassy-Suites-Charleston.h74585-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Charleston-Hotels-Embassy-Suites-Charleston.h74585-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.