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4.9 out of 5

"Great family friendly hotel. Kids loved the pool. Complimentary Breakfast was the best I have had at any hotel. This place was great and we will re ... " More

By a verified traveler on Sun 24 Mar 2024

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Hotel Description

3.5-star hotel near Wet'n'Wild Hawaii

City center stay

You'll find Wet'n'Wild Hawaii and Paradise Cove Beach within 3 miles (5 km) of this hotel. White Plains Beach is within 6 miles (10 km) and Waikele Premium Outlets is within 9 miles (15 km).

Dining options, 2 bars/lounges

This hotel features 2 restaurants, an outdoor pool, and a 24-hour gym. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Unwind with a drink at one of the 2 bars/lounges and enjoy the free cooked-to-order breakfast each morning.

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$255* Per night/room Apr 4 - Apr 5

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Studio, 1 King Bed, Accessible, Non Smoking (mob/hearing acc w/ 3x3 shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Suite, 2 Queen Beds, Accessible, Non Smoking (hearing acc)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Embassy Suites By Hilton Oahu Kapolei ratings based on 20 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Embassy Suites By Hilton Oahu Kapolei

Everyone (9) Couples (1) Family (7)
5 out of 5
Great family friendly hotel. Kids loved the pool. Complimentary Breakfast was the best I have had at any hotel. This place was great and we will return.

Posted by on Mar 24, 2024

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5 out of 5
The Embassy Suites staff in Kapolei made the foundation of what became the most perfect 6 day vacation for my family of 5. They catered to our every request with enthusiasm. The hotel’s morning breakfast was fantastic. I recommend this hotel to anyone and willing to stake my name to it! I will be back.

Posted by on Jun 29, 2023

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5 out of 5
Modern, comfortable and spacious Studio Room. Staff responded quickly to support needs we had.

Posted by , from Sunnyvale on Mar 26, 2023

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5 out of 5

Posted by on Mar 20, 2023

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5 out of 5

Posted by , from Alexandria on Apr 2, 2022

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5 out of 5

Posted by on Aug 13, 2021

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5 out of 5

Posted by on May 31, 2021

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Comment from Hotel Management

Jun 11, 2021 by Nicole N

Mahalo foe taking the time fto share your recent experience…take care and travel safe!!!

5 out of 5
We loved our stay! Great breakfast, loved that they had beach towels we could use every day. Loved the pool time slots!! The exercise facility was small but did the job! The staff were always friendly and attentive. I used the laundry facilities and they worked great but at $5.50/load I think you should provide the laundry soap. Other than that, it was great!!

Posted by on May 16, 2021

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Comment from Hotel Management

May 18, 2021 by Nicole N

Mahalo for taking the time to share your recent stay with us! We truly appreciate your business and support of Hawaii. Travel safe!

5 out of 5
The accommodations were great, everyone was top notch & the breakfasts were wonderful!

Posted by , from Kapolei, Hawaii on Mar 12, 2020

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Comment from Hotel Management

Mar 14, 2020 by Reid K

Aloha, We strive to provide excellent service and accommodation and it is wonderful to learn that we were able to do just that during your stay with us. Mahalo and until we meet again. Mahalo,

5 out of 5

Posted by on Dec 11, 2019

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Comment from Hotel Management

Dec 12, 2019 by Asia

Thank you for your feedback, it’s greatly appreciated !

About the Embassy Suites By Hilton Oahu Kapolei

Location 725 Manawai Street, Kapolei, HI 96707

Property Features

Embassy Suites By Hilton Oahu Kapolei offers its guests a children's pool, an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces. Business amenities include a meeting room and coworking spaces. Event space at this hotel measures 1200 square feet (111 square meters) and includes conference space. Tour/ticket assistance, a vending machine, and gift shops/newsstands are also featured at the business-friendly Embassy Suites By Hilton Oahu Kapolei. You'll have access to the outdoor pool and health club at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Kapolei hotel.

  • 1 building
  • 180 guestrooms or units
  • 7 levels
  • 2 dining venues
  • 2 bars or lounges
  • 1200 sq ft of conference space
  • 111 sq m of conference space
  • Built in 2017
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Towels for the beach
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Separate living room
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Keone‘ae / University of Hawaii - West Oahu Station (6.6 km / 4.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Embassy Suites By Hilton Oahu Kapolei offers 180 air-conditioned accommodations with DVD players and safes. These individually decorated and furnished accommodations have separate dining areas and include double sofa beds. 55-inch LED televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

  • Separate bedroom
  • Dining room
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Microwave
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Long distance calls (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free cooked-to-order breakfast daily. The hotel hosts a free manager's reception daily.

Sprigs Grill Restaurant - This family restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Takumi Japanese Sushi & B - Overlooking the pool, this sushi bar specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.

A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Bicycle rentals nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Skydiving nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 125 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Onsite parties or group events are strictly prohibited

Long-term renters welcome

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Onsite parties or group events are strictly prohibited. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Car recommended
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Events/parties not allowed
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Food service has been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines COVID-19 Health & Safety Standards (Hawai'i - USA)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Number of children who can stay free - 2
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 3.80 per accommodation, per night
  • Utility fee: USD 0.58 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30.00 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hilton Oahu Kapolei Hotel
  • Embassy Suites Hilton Oahu Hotel
  • Embassy Suites Hilton Oahu Kapolei
  • Embassy Suites Hilton Oahu
  • Embassy Suites By Hilton Oahu Kapolei Hotel
  • Embassy Suites By Hilton Oahu Kapolei Kapolei
  • Embassy Suites By Hilton Oahu Kapolei Hotel Kapolei

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Free in-room WiFi has a 2-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.