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"I like the area because is safe and quiet but I didn’t like when you come at night they closed the acces to the hotel at 8:00 pm because is inside de
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4-star family-friendly hotel near La Défense, connected to a shopping center
City center retreat
Within a 15-minute walk of the hotel, you'll find La Défense and Paris La Défense Arena. Also, Grande Arche is within half a mile (1 km) and Bois de Boulogne is within 2 miles (3 km).
Dining, health club
This hotel features a restaurant, a gym, and a bar/lounge. Families will appreciate the onsite laundry facilities and babysitting. WiFi in public areas is free.
Hilton Paris La Defense Hotel ratings based on 4 Verified Reviews
Review Summary
2.5
out of 5
2.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff3.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition2.5 out of 5.0
Guest reviews for Hilton Paris La Defense Hotel
Family (4)
4 out of 5
I like the area because is safe and quiet but I didn’t like when you come at night they closed the acces to the hotel at 8:00 pm because is inside de Mall and the only entrance is by where the taxis are very inconvenient if you come after 8:00 pm and want to use the metro line
Posted by DALIA CAROLINA on Nov 29, 2023
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Comment from Hotel Management
Dec 1, 2023
by Emmanuel More, General Manager
Dear Dalia,Thank you for taking the time to share your experience about your recent stay at our hotel.We sincerely appreciate your feedback. We are reviewing your comments with our team as we continually work to improve our guest experience.We look forward to having you with us again in the near future.Kind Regards,
3 out of 5
It was hard getting in the hotel once the mall was closed. Staff very seldom answered the intercom to allow entry because staff was rarely at the front desk.
Posted by Dannee on Jan 19, 2023
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Comment from Hotel Management
Jan 26, 2023
by Emmanuel More General Manager
Dear Dannee,Thank you for choosing the Hilton Paris La Défense and for taking the time to offer your feedback. We are very sorry to learn that some elements of your stay could have been improved we would always ask that our team are made aware of anything, giving us the opportunity to resolve the areas highlighted.We hope that what happened will not prevent you from staying with us again and look forward to welcoming you back soon. Sincerely,
2 out of 5
Hotel entrance at the back side of the building, long way to the metro, the reception iss at the 1st level, means you should carry your luaggage up in elevator, then change the elevator , the rooms are totally closed overlooking some covered internal glass cone, there is no direct normal lighting, the lobby do not encourage any body to sit, in the room itself, it was clean, but no water, no enough shampoo , even no pen or piece of paper to write anything, as for the TV, all non-French channels were closed, I felt its a 3 star hotel with larger room
Posted by Kamal on Sep 23, 2022
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Comment from Hotel Management
Oct 28, 2022
by Emmanuel More General Manager
Dear Kamal,We would like to thank you for having taken the time to share your feedback. It gives me the opportunity to clarify some of the points:Our hotel is located in the CNIT mall. Our hotel is easily accessible by public transportation (La Défense station), by bar (Parking CNIT) and by taxi (2 place Carpeaux).The lobby and entrance areas are currently under renovation. Once completed the lighting will be enhanced and the design much brighter.We are deploying bulk amenities in all bathrooms, and I confirm that our guests have shampoo, shower gel, conditioner and body lotion available in our bathrooms.Two bottles of mineral Water are placed in room before your arrival. During COVID time we have decided to remove pen and paper, but we are now putting them back to the rooms.In terms of TV channels, we had an issue when you were staying with us as French and international channels are available.Please accept our sincere apologies and we hope to have the pleasure welcoming you back soon to Paris.Kind regards,
1 out of 5
Not for families
Pros:Stiff and clean
Cons:Focus on guests rather than staff
Location:Good shopping, good Metro connections to Paris. Very poor directions and signs to Metro.
I expected more professionalism from Hilton, and based on this experience will avoid Hilton on the future. I did not feel welcomed. Hotel was not interested in accommodating families with children. Hostile breakfast environment, food was nice, but after waiting in line for 15 minutes at 9:40am, crew insisted in taking all food away by 10am. It was sad to see kids on vacation drag themselves out of bed to be denied breakfast because the staff had to quit at 10am. Staff was more interested in closing on time than serving families. Internet instructions did not work, wasted 1 hour of my vacation time, eventually going to reception and showing them that the instructions were not working. Hotel is in a good location for shopping, but signs or hotel help to direct people to the Metro were non existent, causing frustration and wasted time. Hotel should provide simple directions to get to Metro and Paris attractions if it is really serious about providing value.
Posted by Family visiting on Jul 21, 2016
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Comment from Hotel Management
by Alejandro Casamor - General Manager
Dear Family visiting,
It is with regret that I acknowledge your feedback following your visit to our hotel. Please accept my most sincere apologies for the discomfort you faced while with us. Indeed, this is not the level of service we want to spread to our guests. Rest assured that I will personally discuss your comments with the relevant heads of department to avoid such a situation in the future.
I hope that you will give us the opportunity to welcome you back in order to show you that your experience was an exception.
Sincerely yours,
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available. A computer station is on site and WiFi is free in public spaces. A health club, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Hilton Paris La Defense Hotel. This 4-star Puteaux hotel is smoke free.
1 building
153 guestrooms or units
5 levels
Meeting rooms
Built in 1989
Childcare (surcharge)
Charging station for electric cars
Business facilities
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Tour and ticket information
Concierge
Convenience store
Newspapers in lobby (free)
Onsite shopping
Elevator
No smoking on site
Bar or lounge
Dining venue
Family Friendly Amenities
Family property
Free WiFi
Soundproofed rooms
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
Free cribs/infant beds
Internet
Available in all rooms:
WiFi (surcharge)
, Wired internet access (surcharge)
Metro station: La Defense - Grande Arche Station (0.3 km / 0.2 mi)
Room Amenities
Hilton Paris La Defense Hotel offers 153 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs, bathrobes, complimentary toiletries, and hair dryers. This Puteaux hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include complimentary weekday newspapers and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
Minibar
In-room dining (24 hours)
Flat-screen television
Cable channels
Premium channels
Movies for purchase
Coffee maker
Bathtub
Cribs (free)
Rollaway beds (surcharge)
Housekeeping (daily)
Weekday newspapers (free)
Hair dryer
Laptop safe
Bathrobes
Toiletries (free)
Iron and ironing board
Sound-insulated rooms
Air conditioning
Ensuite bathroom
Connecting rooms available
Food & Drink
For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
Hilton Paris La Defense Hotel has a restaurant serving breakfast, lunch, and dinner.
24-hour room service is available.
Nearby Activities
Recreational amenities at the hotel include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Bicycle rentals nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices available
Wheelchair accessible path of travel
Wheelchair accessible parking
Hotel Policies
Check-in
Check-in time starts at 2 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Special check-in instructions:
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Parking for this property is based at a different location, 1 avenue de la Division Leclerc, 92800 Puteaux.
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for EUR 40.0 per night.
Free cribs (infant beds)!
Pet Policy
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. Contactless check-out is available.
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 12
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Children stay free
Number of children who can stay free - 2
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 7.15 per person, per night. This tax does not apply to children under 18 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately EUR 29 per person
Fee for in-room wireless internet: EUR 20 per 24-hour period (rates may vary)
Fee for in-room wired internet: EUR 20 (rates may vary)
Nearby parking fee: EUR 30 per day
Rollaway bed fee: EUR 40.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Hilton Défense
Hilton Paris Défense
Hilton Paris Défense Hotel
Hilton Paris Défense Hotel Puteaux
Hilton Paris Défense Puteaux
Hilton Paris Defense Hotel
Hilton Paris Defense
Hilton Paris La Defense
Hilton Paris La Defense Hotel Hotel
Hilton Paris La Defense Hotel Puteaux
Hilton Paris La Defense Hotel Hotel Puteaux
You should know
Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
National Rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
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Frequently Asked Questions
Hilton Paris La Defense Hotel is 16.6 mi (40-min drive) away from the Paris Orly Airport (ORY) airport, the closest popular airport to the property.
Airport shuttle services are not available at Hilton Paris La Defense Hotel.
Free breakfast isn't provided at Hilton Paris La Defense Hotel, but buffet breakfast is offered for a fee of EUR 29 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.
No, there is no casino at this hotel.
Check-in start time: 2 PM; Check-in end time: midnight.
Free parking is not available at this hotel.
Hilton Paris La Defense Hotel does not have a pool.
Yes, there is a restaurant on site.
There are no spa services available at this hotel.
Hilton Paris La Defense Hotel is 0.6 mi away from Puteaux.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
