4.2 out of 5

"The Riu Hotel was a pleasant retreat from the busy Panama City. Staff were very helpful even with a language barrier. Would have been nice if more of ... " More

By a verified traveler on Mon 20 Mar 2017

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Hotel Description

RIU Plaza Panama puts you in the heart of Bella Vista, within just a 10-minute stroll of National Shrine of the Heart of Mary and Via Espana. Highlights at this hotel include 3 restaurants, a full-service spa, and an outdoor swimming pool.

Attractions within a 15-minute drive of this 4-star Bella Vista hotel include Metropolitan Cathedral of Panama and Bridge of the Americas.

A day of pampering at Renova Spa can include deep-tissue massages, hot stone massages, and body wraps along with aromatherapy and hydrotherapy. The restaurant, Arts, serves international cuisine and is open for breakfast, brunch, and lunch. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center, spa tub, sauna, and pool loungers. Business travelers can take advantage of 23 meeting rooms, conference space, and a business center. Plus you'll find free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available. There's also the convenience of valet parking.

Flat-screen TVs with satellite channels are featured in all 644 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and iPod docks. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include soaking tubs, rainfall showerheads, and free toiletries. Coffee/tea makers, safes, and hair dryers are also available.

Deluxe Premium Twin

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
$96 per night

Executive Twin Room 10% Discount at Renova Spa

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Premium King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Family King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive King Room 10% Discount at Renova Spa

Bed Count 1 King Bed Maximum Occupancy 2 Max

RIU Plaza Panama ratings based on 11 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Great haven in center of city

Cons: More staff able to speak English.
Location: Location was in the financial district with Multi Centro mall nearby. Plenty of food shops. Easy to get a taxi to city sights.
The Riu Hotel was a pleasant retreat from the busy Panama City. Staff were very helpful even with a language barrier. Would have been nice if more of the staff spoke English. The breakfast buffet was outstanding each morning. An enormous selection for any appetite. The location was central but the traffic made it difficult to get around the city. It was almost easier to walk to nearby places. The pool was very nice and convenient to get to from the room. The room was quite large with a floor to ceiling window overlooking the city.

Posted by , from Maryland on Mar 20, 2017

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5 out of 5

Beautiful hotel in the heart of the city.

Pros: The Buffet Breakfast was the highlight of this stay. We enjoyed every morning breakfast and could not ask for anything more. 2 thumbs up!
Cons: Bathroom could do with a couple shelves for accessories.
Location: Great location within walking distance to malls, banks and local food.
Excellent service from the moment you step out of car from airport. Attendants at your service to and from reservation desk. Customer service at reservation desk was always very good and being able to communicate in English was a plus.

Posted by , from New York, NY on Mar 2, 2017

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4 out of 5

walk to 3 malls, Burger King, wine stores

Very comfortable, good central location, however need more English speaking staff, will come back to Riu Plaza

Posted by , from Canada on Jan 11, 2016

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5 out of 5

In the Heart of Panama City

Pros: Everything!
Recently visited for a long weekend. Everything exceeded expectations! The location is within walking distance of great shopping, casinos and the ocean. Felt extremely safe and the staff went above and beyond. The Breakfast Buffet is astounding!!

Posted by , from Chicago on Oct 26, 2015

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4 out of 5

Nice place to stay, beautiful and good food.

Pros: Free breakfast, Free Internet, Quiet
Cons: wi-fi signal weak
It was a very nice hotel. Only problem was Wi-Fi was to weak in the room to connect. Overall great place.

Posted by on Feb 22, 2013

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3 out of 5

Really moldy

Pros: Free breakfast
Cons: No free Internet, moldy
Whole floor was moldy. The dehumidifier installed (probably belatedly) does not solve problem. Breakfast buffet is superb. Immense variety, excellent fruit selection.

Posted by , from Arlington, VA, USA on Dec 1, 2012

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4 out of 5

This hotel had a great staff that also catered to English speaking customers.

Pros: Free breakfast, Close restaurants, Free Internet
I really enjoyed my time spent at this hotel. The fact that almost all of their staff could communicate in English was refreshing because this was my first time visiting a Spanish speaking country and during my stay I felt at home. The pool area was very clean and relaxing, especially because of the pool side bar that offered a menu of appetizers and sandwiches. The complimentary breakfast was extraordinary; it offered a large selection of food and fresh fruit. Overall I can confidently say that I recommend this hotel and would consider visiting again.

Posted by , from Hammond, LA, USA on May 29, 2012

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4 out of 5

New Hotel, Nice stay

Pros: Free breakfast, Free Internet, Quiet, the room is cleaned everyday
Cons: musty smell
The Riu Plaza is a beautiful hotel located in the heart of Panama City. The attendants at the front desk as well as the concierge were bilingual and very helpful. We stayed on the 27th floor, so it was nice and quiet and had amazing views of the "traffic" & the city. The room was visually beautiful. The colors & the artwork were modern & unique but not very good for comfort. The couch was very hard when you sat on it & the room as well as the hallways had a very musty smell. It's not noticeable to the "go-with-the-flow" person, but I'm very sensitive to smells & I smelled it immediately. The bed covers and pillows smell the exact same way...as if there was a leak somewhere in the building that was never attended to. The shower head was probably the best part of the room. The bathroom had excellent water pressure. One of the benefits of the Riu is the breakfast buffet that they serve every morning. It is delicious & they have a wide variety of food. The restaurant located in the hotel is overpriced and the food quality is not great. I would recommend eating at the Marriott Hotel #around the corner# for dinner, or catching a cab & visiting a nearby restaurant. If you decide to walk, please be careful. Drivers have no regard for pedestrians and they drive extremely fast & crazy. There are limited sidewalks, a lot of constructions, and manholes without caution cones. Overall, it was a decent stay at the Riu.

Posted by on Jan 3, 2012

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5 out of 5

Panama City, Panama

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
From the moment I arrived in Panama I was shocked to see the modern architecture and a thriving city in general. Before arriving I was uncertain what to expect, but my expectations were very narrow-minded and stereotypical of a third world country. Panama was not the third world country I was expecting. The city of Panama offered an array of exciting and fast pace activities, from night clubs, casinos, strip clubs and bars. Panama also offered activities to the more easy going lifestyle such as relaxing by the hotel pool, restaurants, coffee shops and bookstores. During our stay, we had the pleasure to stay at the newest and most exclusive hotel in the city; the Hotel Riu. The Riu is a very nice hotel and is in walking distance to many of the hottest nightlife attractions. Aside of the great location, the hotel offered rooms with a great view that overlooked the city, a pool with an outdoor bar area, and a complimentary breakfast area that offers a large variety of food to satisfy any craving one might have. The only bad thing about Hotel Riu was the price of the food and beverages that are sold in the lobby. It was not a big deal because each room is given free drinks (water, beer, and sodas) daily, but the prices were a little ridiculous. for example a jar of mixed nuts were $14.00 and 8 oz red bull was approximately $7.00. During our visit, we also stayed at Bananas resort. This was an all inclusive resort that offered a great time. During our stay at Bananas I did not go without having a pina colada at all times. Bananas resort offered a quiet and relaxing getaway with a scenery that is indescribable. Panama offers an array of exciting activities from extremely active on the strip to seclusion at the Bananas resort. All one's desires can be experienced during a stay in PANAMA. PANAMA

Posted by , from America on Jun 18, 2011

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4 out of 5

One of the newest properties in town

I liked the location of this hotel, in the financial area,very easy to get around, safe taxis always outside the door. Rooms are nicely sized, I asked for one of the top floors and had an amazing view of the city and ocean. Buffet breakfast was included in rate and was fully stocked. Pool area is nice to relax at. They included internet access which worked everywhere I used it, decent speed, I was able to work no problem.

Posted by on Mar 2, 2011

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Property Features

RIU Plaza Panama offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A business center and meeting rooms are available. There are 23 meeting rooms available. A fitness center, a sauna, and a terrace are also featured at the business-friendly RIU Plaza Panama. For a fee, parking is available.

  • 1 building
  • 644 guestrooms or units
  • 34 levels
  • 3 dining venues
  • 23 conference rooms
  • Built in 2010
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge
  • Train station: Panama City Passenger Station (9.2 km / 5.7 mi)
  • Metro station: Iglesia del Carmen Station (0.9 km / 0.5 mi)
  • Airport: Panama City (PTY-Tocumen Intl.) (21.4 km / 13.3 mi)

Room Amenities

RIU Plaza Panama offers 644 air-conditioned accommodations with iPod docking stations and safes. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. This Bella Vista hotel provides complimentary wired and wireless high-speed Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily.

  • Deep soaking tub
  • iPod dock
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Rainfall showerhead
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Tastes - This restaurant specializes in fusion cuisine and serves dinner only.

Guests can enjoy buffet breakfast for a fee.

Studio 50 Lobby Bar - This bar specializes in sushi.

Prisma - This restaurant serves breakfast and lunch.

Arts - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Golf lessons available nearby

Spa Services

Renova Spa has massage/treatment rooms, couples treatment room(s), and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub. The spa is open daily.

  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Sports massage

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 20 years old.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

  • Valet parking fee: PAB 10 per day

Hotel Names

  • Hotel Riu Panama Plaza
  • Hotel Riu Plaza Panama
  • Riu Hotel Panama Plaza
  • Riu Panama Plaza
  • Riu Plaza Panama
  • Hotel Riu Plaza Panama Panama City
  • RIU Plaza Panama Hotel
  • Hotel Riu Plaza Panama City

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.