"Rooms are huge. I like the white cotton duvets and terrycloth robes provided. Very nice pool area. Pleasant restaurant with nice pool views. " More

By Annandaletravelfan on Sun 17 Feb 2013

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Hotel Description

Hotel El Panama Convention Center & Casino puts you in the heart of Bella Vista, within steps of Via Espana and Iglesia del Carmen. Highlights at this Art Deco hotel include 3 restaurants, 2 bars/lounges, and a casino.

LCD TVs with satellite channels are featured in all 344 rooms, and you can enjoy free WiFi, coffee/tea makers, and hair dryers. Refrigerators and room service make in-room dining convenient. Additionally, phones, desks, and free toiletries are available.

For a drink, you can stop by the hotel's own poolside bar. Enjoy the outdoor swimming pool, fitness center, and kids' swimming pool. Business amenities include conference space, meeting rooms, and a business center. Other amenities include free WiFi in public areas and laundry facilities. Buffet breakfast is available. There's also the convenience of free valet parking.

Within a 15-minute drive of this 4-star Bella Vista hotel, attractions include Metropolitan Cathedral of Panama and Bridge of the Americas.

Hotel El Panama Convention Center & Casino ratings based on 14 Verified Reviews

Review Summary
3.1 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 2.5 out of 5.0
1 out of 5

Avoid this hotel

They did not provide me with the suite I paid for based on the pictures. The first room had plumbing issues and the bathroom was the size of an outhouse. The second room which was a "pool view suite" was 4 floors up and it was a rooftop view of the building next door that you could kind of see the pool from. The toilet seat was broken and we had no hot water for 3 days and the hotel did nothing to fix it or move us to another room until the fourth day of me complaining. They moved us to another room for the last night and it was again not the suite I was paying for. When I asked to be discounted for all of the issues they offered very little. This place is not what the pictures show and the staff is horrible.

Posted by , from orlando, fl on Sep 1, 2016

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Comment from Hotel Management

Sep 3, 2016 by xen

It's really sad all the events that you mentioned us, Again we would like to apologize as we wrote to you before through our address email, we feel not having pleased with our apologies. But one thing is sure, we are working hard to arrange every detail mentioned and so you can feel sureness to visit us again. Regards,

2 out of 5

My worst experience in 57 Year's of traveling

On Dec 29 I return to this Hotel with the hope of having a good experience,,but the truth was other. The service is poor, nobody know what service means. The breakfast is poor and nobody supervise the waiters. The rooms are not clean and the room service has no ínterest in performing an adequate job The supervisors do not do their function When the y are present. i have to wait 48 hours until they found the person in charge of the mini bar and the refrigerator was damage. The remote control of TV was not available until 48 after checking in. Nobody knows information about restaurants in the. Ciity The food served in the restaurant MOLAS is not worth the price The safe in the room were not funtioning( they solve the problem the same day of our arrival).

Posted by , from PUERTO RICO on Jan 6, 2016

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Comment from Hotel Management

Apr 7, 2016 by Xen

Please accept our warm greetings and our sincere apologies for any inconvenience to you have encountered during your stay with us, we appreciate your time for write us about these events happened. We have taken a serious view of each of the areas you made comments or suggestions about and are working hard in ensuring that all our services meet and exceed our guests’ expectations.

3 out of 5

Older hotel in reasonable condition

Hotel El Panama is a nice older hotel in the middle of the tourist district. It has a great pool area which is an oasis in the middle of the city. However, on our recent stay there was absolutely NO hot water in the bathroom and customer service did not have a clue why not.

Posted by , from spartanburg, SC on Aug 8, 2015

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2 out of 5

No Family Room

Pros: Breakfast buffet was good
We booked this room 1 king bed 969-sq-foot (90-sq-meter) room with city views Entertainment - Free WiFi, 32-inch LCD TV with premium channels Food & Drink - Refrigerator, minibar, and coffee/tea maker Bathroom - Private bathroom with a shower/tub combination, free toiletries, and a hair dryer Practical - Living room, dining area, and safe We got a king bed and one table with one chair. We were missing towels and did not get them until 730 pm.

Posted by on Aug 4, 2015

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4 out of 5

Good value

Pros: Close restaurants, Quiet
Rooms are huge. I like the white cotton duvets and terrycloth robes provided. Very nice pool area. Pleasant restaurant with nice pool views.

Posted by on Feb 17, 2013

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4 out of 5

Very good wil recommend to my friends

Pros: Close restaurants, Free Internet, Quiet
Very nice. room was very clean and bed super comfortable.

Posted by on Oct 12, 2012

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5 out of 5

Great Staff and location

Pros: Free breakfast, Close restaurants
Cons: No free Internet
The hotel was located in the middle of town and had a lot of curb appeal. The grounds were beautiful and the staff was the best. The rooms were so very large and a great layout. Would definetly stay again.

Posted by , from Bristol, TN on Feb 3, 2011

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4 out of 5

Remodelled rooms are fantastic

This hotel is remodelling their rooms, make sure you ask for one of the new ones, the difference is night and day. Very confortable, elegantly decorated rooms, if you are on executive floor they include internet and breakfast, which is convenient. Location can't be beat, close to Via España, and a couple of minutes from main shopping malls.

Posted by on Jul 26, 2009

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5 out of 5

Loved it!

The service was excellent their included breakfast was delicious and the hotel location and set up was good. I stayed there with my husband and two young children. The staff was very accomodating even for my picky 4 year old's breakfast requests. I was born in Panama but my husband is American (New Yorker) and he loved it. Since then he is not interested in staying at any other hotels when in Panama. Highly recommend it.

Posted by on Nov 30, 2008

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4 out of 5

Reasonable Accommodations

Hotel El Panama is not in the best part of town, at least these days. I imagine that at one time, it was probably the place at which to stay when in Panama City. Inside the confines of the hotel property, it is a very nice hotel. The resaurant is full service and I found the staff attentive. It is showing some signs of age, but it has been refurbished in the not too distant past. My room was clean and in good repair. It reminded me of many hotels in Mexico. I stayed in one of the cheaper rooms facing the pool. It was quiet and I slept well. I do not speak Spanish and it would probably be easier to take care of things if I did. But between my broken Spanish and everyone's broken English, we managed to deal with checking in and checking out.

Posted by on Nov 20, 2007

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About the Hotel El Panama Convention Center & Casino

Location Via Espana 111, Panama City, Panama 1753

Property Features

Hotel El Panama Convention Center & Casino offers its guests an outdoor pool, a fitness center, and a children's pool. There are 3 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces. Business amenities include a business center, limo/town car service, and meeting rooms. A casino, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel El Panama Convention Center & Casino. Self parking and valet parking are free.

  • 344 guestrooms or units
  • 9 levels
  • 3 dining venues
  • 2 bars or lounges
  • 25 conference rooms
  • Built in 1951
  • Casino
  • Bar by the pool
  • Umbrellas for the pool
  • Business facilities
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , Free valet parking

Transport

  • Airport: Panama City (PTY-Tocumen Intl.) (22.3 km / 13.8 mi)
  • Train station: Panama City Passenger Station (7 km / 4.4 mi)
  • Metro station: Iglesia del Carmen Station (0 km / 0 mi)
  • Parking: Free valet parking and self parking

Room Amenities

Hotel El Panama Convention Center & Casino offers 344 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Bella Vista hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Hotel El Panama Convention Center & Casino has 3 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

Hotel El Panama has a large outdoor pool and fitness facilities.

Parque Natural Metropolitano, located on the outskirts of the city, is a large tropical rainforest reserve with nature trails and an abundance of wildlife, including 227 species of birds. Visitors may see parrots, toucans, migratory birds, agoutis, and Titi monkeys. The park also features a collection of native orchids and other colorful flora. Lookout points provide panoramic views of the city, port, and locks. Ranger-led tours can be arranged at the visitors center.

Guests can also take day trips to beautiful Pacific Ocean beaches.

The recreational activities listed below are available at Hotel El Panama or nearby; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 11:30 PM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

 

The charges below are included in your overall room price:

  • Resort fee

The resort fee includes:

  • Fitness center access
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: PAB 19.26 for adults and PAB 9.63 for children (approximately)
  • An early check-in fee will be charged
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • El Panama Convention Center Casino
  • Hotel El Panama Convention Center & Casino
  • Hotel El Panama Convention Center Casino
  • Hotel El Convention Center Casino
  • El Convention Center Casino
  • Hotel El Panama Convention Center Casino Panama City
  • El Panama Convention Center Casino Panama City

You should know

  • The total price shown includes a resort fee.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Awards & Affiliations