4.0 out of 5

"I never do reviews; just too busy: I wont let this visit go unreported however. I want to thank every single HR staffer for being the kindess, most he ... " More

By a verified traveler on Tue 10 Oct 2017

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Hotel Description

A luxury stay in the heart of Panama City awaits you at Hard Rock Hotel Panama Megapolis. Within steps you'll find Multicentro Panama and you'll be within a 20-minute stroll of Via Espana. Highlights at this family-friendly hotel include 4 restaurants, 4 bars/lounges, and a full-service spa.

All 1463 rooms feature LCD TVs with cable channels, and you can enjoy free WiFi, wired Internet, and coffee/tea makers. Nice touches to enhance your stay include rainfall showerheads and bathrobes, while premium linens invite a good night's rest. 24-hour room service, free bottled water, and safes are also available.

A relaxing visit to Rock Spa can include hot stone massages, Swedish massages, and aromatherapy along with access to the sauna and spa tub. The buffet restaurant, Bazaar, serves international cuisine and is open for breakfast and lunch. Ciao Tapas and Pizza is the hotel's own tapas bar, serving drinks along with lunch and dinner. Enjoy the 2 spa tubs, outdoor swimming pool and nightclub plus access to aerobics classes. 22260 square feet (2068 square meters) of event facilities include 11 meeting rooms and a conference center, and other business amenities include a business center and limo/town car service. Other amenities include a casino, free WiFi in public areas, and a fitness center. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also valet parking, along with the convenience of an airport shuttle.

With a stay at this 4.5-star Punta Paitilla hotel, you'll be 2.9 km (1.8 mi) from Multiplaza Pacific Mall.

Junior Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max
$120 per night

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Rock Suite Gold King, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Rock Suite Grand, 2 Bedroom, Ocean View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Rock Suite Premium

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hard Rock Hotel Panama Megapolis ratings based on 15 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
5 out of 5

In Love w Panama

Pros: Inlikedmit all, a dead spot for eating between 10:30-12:00.....room service wouldnt answer phone?..
Location: Mira Flores Panama Canal Casco Viejo , Amador Causeway, Mercado de Mariscos Casinos and shopping
I never do reviews; just too busy: I wont let this visit go unreported however. I want to thank every single HR staffer for being the kindess, most helful and “over the top” to please me and my guest, great location, shopping bars clubs all nearby. SOY sushi was killer and the grilled burgers by the pool do the trick. waitress staff was sweet and it all addded up to one of my favorite trips ever. All the sights are a taxi ride away and security at the facility was so professional. Hit the sky club for your Bachata, Reggaeton, Salsa fix. Awesome job Hard Rock, I’m already planning my next trip! Gracias a todos los empleados del Hard Rock un fuerte abrazo!

Posted by , from San Anto TX on Oct 10, 2017

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Comment from Hotel Management

Oct 12, 2017 by HRH Panamá Megapolis

Dear Busa Guy, How wonderful! Thank you so much for all the compliments on the wonders that our amazing stage has to offer. We are thrilled to read about your great experience in our Rock & Roll palace, we are happy to know that you enjoyed every bit of your visit, that our delicious restaurant SOY and burgers by the pool rocked your palate; that you enjoyed our unique BITS lounge at the 62nd floor and his incredible environment. It really makes us beyond happy to read about our guests' wonderful experiences, especially when we know you were delighted by our show. Our team at Hard Rock Hotel Panama Megapolis works very hard every day, to please our guests with a real Rock N' Roll experience. We truly hope you can visit us one more time, to keep rocking with us and enjoy our fabulous stage. ¡Rock N' Roll!

4 out of 5

Tons of fun!

Pros: Pool area, location and great breakfast
Cons: More English speaking staff, beds not the most comfortable
Location: Used cabs to go to casa viejo and tour company on main floor to see monkey isle and tram into jungle
Big party time on weekend and quiet during the week. Excellent location to see sites in the city. Breakfast was really great. Pool really nice. Would recommend for sure. Upper floors better as you'll hear significant traffic under thirtieth floor!

Posted by , from calgary, ab on Jan 22, 2016

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Comment from Hotel Management

Mar 14, 2016 by Guest Services

Hello Candice! Thank you so much for reaching out the band. We want to thank you for taking the time to let us know your Experience at our stage. The General Management is always working hard to develop the growth of our staff in order to provide the service that a Rockstar deserves. We would like to have the opportunity to welcome you back to the show that never ends.

4 out of 5

Nice hotel, great staff, good central location.

The Panama City HRH is a very comfortable hotel. Nothing terribly fancy. Great staff - super pleasant and helpful. Great buffet breakfast. Good central location in PC. Easy to get anywhere by taxi. Elevator system is problematic at busy times. Give yourself an extra 10 min to come and go.

Posted by , from Phoenix AZ on Jan 4, 2016

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Comment from Hotel Management

Jan 12, 2016 by GSVC

Thank you for choosing our hotel for your stay!!! Reviews like yours are the ones that ensure us that we are reaching our goals of making our rock stars feel amazing. Our doors will always be open for whenever you choose to come back to Panama City and we will definitely give you the treatment, comfort, and dedication that you will only find at the Hard Rock Hotel Panama Megapolis.

5 out of 5

VERY FRIENDLY HOTEL

VERY NICE EXPIERENCE, NICE RESTAURANTS, SWIMMING POOL, ROOMS, FOOD.

Posted by , from VASQUEZ on Nov 2, 2015

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Comment from Hotel Management

Nov 9, 2015 by GSVC

Thank you for taking the time to share your experience with us and the rest of our fans worldwide. We are very pleased sorry able to provide a wonderful stay filled with unique memories that will last a lifetime. We are very pleased that you were able to make the most of all our facilities and in such a short time. So we hope you can come very soon in a longer visit so you can enjoy with us again and all those spaces that could not visit. The magic of Rock and Roll Hard Rock Hotel Panama Megapolis waiting for you, to welcome you back like a real rock star.

5 out of 5

Very modern, comfortable and a great value

Very comfortable and attractive accommodations. In Panama we weren't sure if it was safe to drink tap water, and bottles on property wre about $3 each, so it was very nice to find the free water bottle per person that was left in the room for us. Also there were robes and a safe in what looked like an armoire. Staff was very friendly. The breakfast buffet was AMAZING. It reminded me of a smaller version of a major Vegas casino buffet. Great centralized location, next door to a modern mall. I have nothing bad to say...

Posted by on Oct 8, 2015

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Comment from Hotel Management

Oct 27, 2015 by SGS

Good day, We thank you for taking the time to write your comments about your recent stay. We are glad you enjoyed the amenities found in your room. We hope to have back anytime soon.

4 out of 5

Hotel is just beautiful. Very mod and energetic.

Pros: The staff was very warm and helpful. The food was excellent. Any and everything that you might want to do could be done at the hotel.
Cons: It would be really nice if the fan in the room could run independently of the air unit. The air unit cycles quite often.
Location: The location is perfect for what Panama has to offer - Casinos, shopping, the canal. It does not cost very much to travel to any of the locations.
The staff really made the hotel a wonderful stay. Very young and supportive. We could have used more light in the room, especially the bath room. Unfortunately, the room was also very loud because of the music and air units located outside.

Posted by , from Dallas, TX on Sep 8, 2015

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Comment from Hotel Management

Nov 9, 2015 by GSVC

Thank you for taking the time to share your experience with us and the rest of our fans worldwide. We are very pleased sorry able to provide a wonderful stay filled with unique memories that will last a lifetime. We are very pleased that you were able to make the most of all our facilities and in such a short time. So we hope you can come very soon in a longer visit so you can enjoy with us again and all those spaces that could not visit. The magic of Rock and Roll Hard Rock Hotel Panama Megapolis waiting for you, to welcome you back like a real rock star.

4 out of 5
Great location. Great hotel. Great staff. Our family of 5 enjoyed our stay and all of the on-site attractions.

Posted by , from chicago on Aug 18, 2015

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Comment from Hotel Management

Aug 27, 2015 by GSVC

Greetings Rock Star, we are thrilled to read your comments and to know that you've taken some of your valuable time to post them here. We are greatly pleased to know that we met your expectations during your stay. The band is very happy to have taken you to enjoy unforgettable experiences in our show. It is nice to know that you could also enjoy our beautiful and comfortable facilities. We hope to have you back very soon to experience our show here at the stage of Hard Rock Hotel Panama Megapolis. Our red carpet will be waiting!

2 out of 5

Sheraton Bijou beach panama, all inclusive

Pros: nice ocean
Cons: everything
Location: didn't leave for 2 days
In general, the place is run down. They provide old ugly towels, the lounges are either hard plastic or sling that sink and the back supports keep on moving. The food is gross; it was low end and poorly cooked for all meals. Flys are everywhere. I called 4 times for room towels and no one came. The workers are all confused here also.

Posted by , from new jersey on Aug 4, 2015

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Comment from Hotel Management

Mar 14, 2016 by Guest Services

Hello Mitch! Thank you so much for reaching out the band. We want to thank you for taking the time to let us know your Experience at Sheraton Bijao, nevertheless we invite you to come to our Magnificent hotel and we will take care of your stay!

3 out of 5

Nice hotel nice view excelente Room.

The only thing is tha there is no variation in the músic they only play regeton and tecno they dont know anything about rock and roll. Im talking about the nite Life in the hotel.

Posted by on Aug 3, 2015

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Comment from Hotel Management

Aug 6, 2015 by GSVC

Thank you for taking valuable time to share your comments with the band of Hard Rock Hotel Panama Megapolis . It is our pleasure to know that your stay with us was enjoyable and certainly hope to meet you again on our stage to continue to captivate your palate with the delicacies of our cuisine and the comfort of our facilities . The doors of our rock palace will always be open to you. Rock On!

4 out of 5

Surprisingly Good!

Pros: The rooms are clean and well maintained. The staff was knowledgeable about their specific jobs and eager to satisfy guest needs.
Cons: Elevator service is very slow and the design of elevator banks resulted in many sprints to get on an available elevator before the doors closed.
Location: The hotel is adjacent to a small but upscale mall. It is convenient to the Cintera Costera walkway by the sea along Balboa Avenue.
We live in Panama and visit Panama City 3 or 4 times each year. We decided to give Hard Rock a try on our recent visit and were pleasantly surprised. Customer service can be problematic in Panama, but it was very obvious that Hard Rock's international reputation for hospitality has been instilled in training of the entire staff. The hotel has modern facilities with complete amenities that would be expected in a 4-5 star hotel and the entire hotel is very clean. The hotel is in a safe area of the city for walking. The hotel restaurants are excellent, but somewhat pricey. There are not many non-hotel restaurants within easy walking distance, but taxis are low priced and plentiful. Walking across roadways surrounding the hotel can be life threatening since cars rarely yield to pedestrians. We rated the hotel 4 stars because of our experience with hotels around the world, but the Hard Rock Megapolis in Panama City does rate 5 stars in comparison to other Panama City hotels.

Posted by , from Boquete, Panama on Jul 27, 2015

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Comment from Hotel Management

Aug 1, 2015 by GSVC

Thank you for taking valuable time to share your comments with the band of Hard Rock Hotel Panama Megapolis . It is our pleasure to know that your stay with us was enjoyable and certainly hope to meet you again on our stage to continue to captivate your palate with the delicacies of our cuisine and the comfort of our facilities . The doors of our rock palace will always be open to you. Rock On!

Property Features

Hard Rock Hotel Panama Megapolis offers its guests a full-service spa, 2 spa tubs, an outdoor pool, and a sauna. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 22260 square feet (2068 square meters) and includes a conference center. A casino, a children's pool, and a nightclub are also featured at the luxury Hard Rock Hotel Panama Megapolis. A roundtrip airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. This 4.5-star Panama City hotel is smoke free.

  • 1 building
  • 1463 guestrooms or units
  • 66 levels
  • 4 dining venues
  • 4 bars or lounges
  • 13 conference rooms
  • 22260 sq ft of conference space
  • 2068 sq m of conference space
  • Built in 2012
  • Casino
  • Nightclub
  • Bar by the pool
  • Coffee shop
  • Deli
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Convenience store
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Grocery/convenience store
  • Snack bar/deli
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Arcade/game room
  • Playground on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: Free WiFi , Wired Internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Airport: Panama City (PTY-Tocumen Intl.) (22.9 km / 14.2 mi)
  • Train station: Panama City Passenger Station (8.1 km / 5.1 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hard Rock Hotel Panama Megapolis offers 1463 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (24 hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Bazaar - This poolside buffet restaurant specializes in international cuisine and serves breakfast and lunch. Open daily.

Ciao Tapas and Pizza - This restaurant serves lunch and dinner. Open daily.

Soy... - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.

Tauro - This steakhouse specializes in international cuisine and serves dinner only. Open select days.

Late night fare is available from 24-hour room service.

Nearby Activities

2 spa tubs are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a sauna and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Ecotours nearby
  • Golfing nearby
  • Fitness classes on site
  • Yoga classes/instruction on site

Spa Services

Rock Spa has 10 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Swedish massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

This property requires that all guests register and present government-issued photo identification at check-in.

  • Only service animals are allowed
  • No pets or service animals allowed
  • 24-hour check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between PAB 18.99 and PAB 35 for adults, PAB 18.99 and PAB 35 for children (approximately)
  • Fee for in-room wired Internet: PAB 3.21 per stay (rates may vary)
  • Fee for wired Internet in public areas: PAB 3.21 per stay (rates may vary)
  • Airport shuttle fee: PAB 32 per person (roundtrip)
  • Valet parking fee: PAB 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock Hotel Megapolis
  • Hard Rock Hotel Panama Megapolis
  • Hard Rock Megapolis
  • Hard Rock Panama Megapolis
  • Hotel Hard Rock Megapolis Panama
  • Hotel Megapolis Panama
  • Megapolis Hotel
  • Megapolis Panama
  • Panama Hard Rock Megapolis
  • Panama Megapolis
  • Hard Rock Hotel Panama Megapolis Panama City

You should know

  • Hard Rock Hotel Panama Megapolis offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.