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"The guy working at the counter was polite and professional. My room was very clean and quiet. When my job increases my weekly hours, I often will get ... " More

By a verified traveler on Sun 22 Oct 2023

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Hotel Description

Hotel near Fort Jackson in Columbia

In Columbia

Stay at this Columbia hotel and you'll be within half a mile (1 km) of Fort Jackson and 2 miles (3 km) of Palmetto Falls Water Park. Also, Hilton Field is within 3 miles (5 km) and University of South Carolina is within 6 miles (10 km).

Property Amenities

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Express check-out and a safe deposit box are also provided.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$65* Per night/room Mar 31 - Apr 1

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Extended Stay America Select Suites Columbia Ft. Jackson ratings based on 27 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Select Suites Columbia Ft. Jackson

Everyone (13) Family (15)
4 out of 5
The guy working at the counter was polite and professional. My room was very clean and quiet. When my job increases my weekly hours, I often will get a room, because of the distance and traffic. The extended stay is only about 10 minutes from my job, and I will definitely stay again.

Posted by on Oct 22, 2023

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4 out of 5
So far the place is nice

Posted by on Apr 3, 2023

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Comment from Hotel Management

Apr 3, 2023 by Hotel Management

Dear Jasmine, Thank you for posting a review for other travelers know what makes us an excellent choice when visiting the city! It's so lovely to read how much you enjoyed your time at Extended Stay America. Your words are an encouragement to all of us. It is a pleasure hosting your visit, and we look forward to your return!Sincerely,Hotel Management

5 out of 5

Posted by on Dec 19, 2022

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2 out of 5
The property is pretty run down.. No house keeping it said on request. I was told it was only every 14 days. On lady that worked there was rude. I got stuck in the elevator for a couple minutes. The bathtub had cigarette burns and the tub faucet to turn on shower on worked half way so half pressure in shower. People staying there smoking dope in the hallway in front of rooms.

Posted by on Nov 8, 2022

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Comment from Hotel Management

Nov 9, 2022 by Hotel Management

Dear Ed, thank you for staying with us and for your candid review. Please accept our apologies for failing to provide you with a pleasant stay. We truly care about delivering excellent service and ensuring the comfort of all of our guests, so we are sorry for not meeting these expectations. We hope you will consider giving us a second chance so we can prove this is not typical of our service. We hope to see you again, and we wish you all the best with your travels.Sincerely,Hotel Management

1 out of 5
I requested a cancellation of this reservation and was charged anyway and I never checked in or stayed in the hotel, how do I get my money back?

Posted by on Oct 4, 2022

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Comment from Hotel Management

Oct 7, 2022 by Hotel Management

Dear Bryan, thank you for your review and for choosing our hotel. We certainly apologize for the issues you encountered with your reservation. Don't hesitate to contact our hotel if you are in doubt and would like to review your charges further. Sincerely,Hotel Management

1 out of 5
There were roaches. The bathroom was not clean and the refrigerator was covered in rust. When I tried to checkout after the first night, i couldn't get a refund. I checked out anyway because the property was filthy. The good news is it was near Sam's Club, Wal-Mart, a movie theater, and a couple of restaurants. DO NOT STAY AT THIS PROPERTY.

Posted by on Nov 7, 2021

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Comment from Hotel Management

Nov 8, 2021 by Hotel Management

April, thank you for taking the time to evaluate your stay. We regret not meeting your expectations and apologize for the concerns you had with the guest room. We will share your comments with our housekeeping team and with our pest control provider to make sure we prevent such reoccurrences. On a positive note, we are happy our location worked well for you. We hope to have the opportunity to make your next stay with us outstanding in every respect. Sincerely, Hotel Management

5 out of 5
Good location

Posted by on Oct 4, 2021

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Comment from Hotel Management

Oct 6, 2021 by Hotel Management

Leyda, thank you for being our guest at Extended Stay America. We appreciate your positive rating and are glad to know you liked our ideal location. On behalf of everyone here, we look forward to welcoming you back soon. Sincerely, Hotel Management

5 out of 5
Everything was good check in till check out no problem

Posted by on Jan 31, 2021

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Comment from Hotel Management

Feb 1, 2021 by Hotel Management

Thank you for making Extended Stay America a part of your travel plans. We are thrilled to read you liked everything we had to offer and that you had a comfortable stay with us. Should your travels bring you back this way, it would be our pleasure to host you again. Sincerely, Hotel Management

4 out of 5
Location to local restaurant an stores not overly crowded an pet friendly which is a plus for me just keep in mine your pet fee is not refundable but that’s expected

Posted by , from Columbia SC on Jun 2, 2020

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Comment from Hotel Management

Jun 5, 2020 by Hotel Management

Mike, thank you for staying at Extended Stay America. We are pleased to know you enjoyed our ideal location and had a great time with us. We appreciate your feedback and look forward to next visit. Sincerely, Hotel Management

1 out of 5
this place was awful there was no hot water and no heat the microwave was missing its glass plate it sucked

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Hotel Management

Thank you for being our guest. We are sorry for the issues you had with the lack of hot water in your room. We have addressed this concern, and we hope you will see this as the isolated incident that it was. Also, we apologize you were not aware of our dishware policy, where we keep all kitchenware at the front desk and provide them to you upon request. We hope you will consider a future stay as we would welcome the opportunity to regain your trust. Sincerely, Hotel Management

About the Extended Stay America Suites Columbia Ft Jackson

Location 5430 Forest Dr, Columbia, SC 29206-5401

Property Features

As a guest of Extended Stay America Select Suites Columbia Ft. Jackson, you'll find a vending machine, laundry facilities, and express check-out. Public spaces have free WiFi. Extended Stay America Select Suites Columbia Ft. Jackson also features a front-desk safe and an elevator. Self parking is free. This Columbia hotel is smoke free.

  • 120 guestrooms or units
  • 3 levels
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Select Suites Columbia Ft. Jackson offers 120 accommodations, which are accessible via exterior corridors and feature complimentary toiletries. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer refrigerators, stovetops, and microwaves. Bathrooms include shower/tub combinations. This Columbia hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Shower and tub combination
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

The front desk is open daily from 9:00 AM - 10:00 PM. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

The front desk at this property is open daily from 9:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Columbia Ft. Jackson
  • Extended Stay America Ft. Hotel Columbia Jackson
  • Extended Stay America Columbia Ft. Jackson Aparthotel
  • Extended Stay America Ft. Jackson Aparthotel
  • Extended Stay America Ft. Jackson
  • Extended Stayamerica Columbia - Ft. Jackson Hotel Columbia
  • Extended Stay America Columbia Ft. Jackson Hotel
  • Extended Stay America Ft. Jackson Hotel
  • Extend Stay America Ft Jackso
  • Extended Stay America Columbia Ft. Jackson
  • Extended Stay America Suites Columbia Ft Jackson
  • Extended Stay America Select Suites Columbia Ft. Jackson Hotel

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.