"On check in, the check in gentleman had issues with my credit card. He claimed it kept denying the charge. What the issue was, that his machine and ... " More
City center stay
Within a 15-minute walk of the hotel, you'll find San Jacinto Mountains and El Paseo Shopping District. The Gardens on El Paseo and Palm Desert Visitor Center are also within 2 miles (3 km).
2 outdoor tennis courts
2 outdoor tennis courts, an outdoor pool, and a spa tub are all featured at this smoke-free hotel. Enjoy the gym and free perks like cooked-to-order breakfast and free self parking. A 24-hour business center, free WiFi in public areas, and a terrace are also on offer.
Mar 15, 2024 by Galen - AGM
Thank you for taking the time to leave us a review.
Jan 27, 2024 by Galen - AGM
We apologize for the inconvenience you experienced during check-in. We appreciate your understanding and feedback regarding the credit card issue. We're glad to hear that our cleaning staff provided excellent service throughout your stay. We will address your concerns with our check-in process to ensure a smoother experience for future guests. Thank you for bringing this to our attention.
Oct 31, 2023 by Galen - AGM
Thank you for the review.
Sep 30, 2023 by Galen - AGM
Thank you for the review.
Jul 1, 2023 by Galen - AGM
Thank you for letting us know about your stay.
May 23, 2023 by Galen - AGM
Thank you for taking the time to leave a review.
Jun 7, 2023 by Galen - AGM
Thank you for leaving a review.
May 23, 2023 by Galen - AGM
We are sorry to see that we did not meet your needs during your stay with us. We will work harder to bring this score up.
Oct 25, 2022 by Galen - AGM
Thank you for taking the time to leave a review.
As a guest of Best Western Plus Palm Desert Resort, you'll find an outdoor pool, outdoor tennis courts, a spa tub, and a fitness center. There's a snack bar/deli on site. Free breakfast is served. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 2239 square feet (208 square meters) and includes conference space. A terrace, multilingual staff, and concierge services are also featured at Best Western Plus Palm Desert Resort. Self parking is free. This Palm Desert hotel is smoke free.
Available in all rooms: WiFi (surcharge)
Available in some public areas: Free WiFi
Free self parking
Best Western Plus Palm Desert Resort offers 150 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Accommodations offer separate dining areas. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free cooked-to-order breakfast.
An outdoor pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Barclaycard. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.