"My stay was excellent in general, on 3/20-21 and 23, were excellent. Front desk attendant was not paying attention, the first day I arrived, to what I ... " More

By a verified traveler on Mon 27 Mar 2017

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Hotel Description

At Ramada West Palm Beach Airport you'll be within just a 15-minute stroll of West Palm Beach Event Hall and Palm Beach Outlets. Highlights at this hotel include a restaurant, an outdoor swimming pool, and free self parking.

TVs with satellite channels are featured in all 162 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. Additionally, room service, hair dryers, and irons/ironing boards are available.

The theme restaurant, Zaras Jazz Cafe and Loun, is open for breakfast, lunch, and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness center and pool loungers. 3190 square feet (296 square meters) of event facilities include 4 meeting rooms and a conference center, and other business amenities include a 24-hour business center. Other amenities include free WiFi in public areas, coffee/tea in a common area, and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 9:30 AM. There's also the convenience of a free airport shuttle.

With a stay at this 3-star West Palm Beach hotel, you'll be 2.4 km (1.5 mi) from Cross County Plaza and 3.2 km (2 mi) from Palm Beach Kennel Club.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$90 per night

Room, 1 King Bed, Non Smoking, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Non Smoking, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ramada West Palm Beach Airport ratings based on 37 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
2 out of 5

Our stay in room 203.. May 18, 2017

Our stay at this hotel was disappointing. The front desk staff, were not as professional as we thought they should be, ie left on hold on the phone,, had to call back. When at the front desk, the clerk was on the phone and completely ignored us standing there. A simple nod to acknowledge and just say, I''l be right with you would have been good. The A/C in the room sounded like a freight train all night long. The compressor had a problem and would make a loud grinding noise then other noises,, about every 15 minutes. The bathroom door could not be closed with out jamming it closed. The toilet had to be flushed twice every time it was used. Breakfast was not included, unless you paid extra. The hotel needs a complete makeover and the staff needs some customer service training. After telling the manager about the A/C unit, he just said he would look into it. He was very nice about it,, but that was it. We would not recommend this hotel.

Posted by , from Sarasota Fl. on May 20, 2017

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2 out of 5
Took forever to get hot water. Room smelled cigarettes. And it was a non smoking room.

Posted by on May 19, 2017

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2 out of 5

Awful, tired" place but staff was 5-star.

Pros: staff were very nice.
Cons: Clealiness. It needs a sprucing up.
Location: Not far from restaurants . Pool was quiet-no bugs.
staff tried very hard . Sheets were clean, bathroom was clean.Carpet was soiled and dirty. Could use some windex and door wiping,etc. Lots of things were broken-WiFi, telephone, sink drain-but staff handled ax best they could.. was a 99 room at best.

Posted by , from Boston on Mar 29, 2017

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2 out of 5

Pool area peaceful

Cons: Rugs bathrooms
The restaurant was only open 1 morning and the food was terrible and the wait was long! Had to go out for cocktails because the bar was closed too! The carpet in the room was disgusting and filthy. The bathroom was way too small and the door hit the tub. The staff were pleasant but the hotel needs some TLC. KC From NJ

Posted by , from New Jersey on Mar 29, 2017

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5 out of 5

Nice hotel facilities

Pros: Location and facilities
Cons: Have a place for breakfast
Location: Location is excellent, good things nearby.
My stay was excellent in general, on 3/20-21 and 23, were excellent. Front desk attendant was not paying attention, the first day I arrived, to what I was telling her and later on she said I did not told her.

Posted by , from Puerto Rico on Mar 27, 2017

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2 out of 5
It felt like something was biting my legs when I lay down to go to sleep and a couple days later I got these 6 itchy red bumps. The staff was nice.

Posted by on Mar 27, 2017

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2 out of 5

what a nightmare!

Please do not waste your time! The rooms were nice but the service was awful! The staff seemed unfriendly as well as one of the guys that we asked to help us with the tv said the hotel was going to charge us $50 just to watch their channels. My iteniary said free breakfast but when we arrived we were told they charge 6.95 because it was being offered in their hotel. We had no wifi the entire last night there! When I called they kept making excuses to when and why the wifi was down! Down the hall trash was left on the floor.

Posted by on Mar 22, 2017

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1 out of 5

Airport hotel advertising incorrect.

Advertises free airport shuttle. It doesn't specify hours. I thought it would be 24 hour service...but no...I had to pay for a taxi. Ramada Inn's shuttle only runs between 8a.m. and 10 p.m. What good is that for early departures or late evening arrivals. I have already prepaid for a stay tonight and will have to get a cab. This is the last time I will ever stay there.

Posted by , from West Palm Beach on Mar 18, 2017

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3 out of 5

Hotel was convenient for my purposes.

Pros: It was close to where I needed to be.
Cons: New carpets
Location: Hotel was near a mall, restaurants, I95 and City Place. Very well located
The Hotel needed more parking. They seem to host a lot of functions there and the guests don't always have access to parking. One night I was circling the parking lot in hopes of getting a space. It had been a long day and all I wanted to do was go to my room and relax. There should be guest priority parking, but there wasn't. The rooms were clean. Carpets are old and need replacing. But, in general, the hotel met my needs

Posted by on Mar 16, 2017

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5 out of 5

Nice not to far from the airport & close to restau

Excellent close proximity to everything and within walking distance

Posted by on Mar 1, 2017

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Property Features

Ramada West Palm Beach Airport offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3190 square feet (296 square meters) and includes a conference center. The business-friendly Ramada West Palm Beach Airport also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. A roundtrip airport shuttle is free at scheduled times. Free self parking is available.

  • 1 building
  • 162 guestrooms or units
  • 6 levels
  • 4 conference rooms
  • 3190 sq ft of conference space
  • 296 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • ATM
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: West Palm Beach, FL (PBI-Palm Beach Intl.) (7.5 km / 4.6 mi)
  • Train station: West Palm Beach Station (4.6 km / 2.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Ramada West Palm Beach Airport offers 162 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels and pay movies. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Television
  • Satellite channels
  • Movies for purchase
  • Coffee maker
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe (surcharge)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

Zaras Jazz Cafe and Loun - This theme restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.

This property offers airport shuttle service for pickup and drop off services only. For more details, please contact the office using the information on the reservation confirmation after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7.95 and USD 8.43 for adults, USD 7.95 and USD 8.43 for children (approximately)
  • Early check-in fee: USD 40.00
  • Late check-out fee: USD 100.00
  • Refrigerator fee: USD 10.60 per day
  • In-room microwave fee: USD 10.60 per day
  • In-room safe fee: USD 0.00 per day
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Ramada West Palm Beach Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.