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"The Lady at the front desk was wonderful. My daughter and i had an issue with our door dash order. The Lady was so kind and very helpful. The proper ... " More

By a verified traveler on Mon 18 Mar 2024

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Hotel Description

Hotel near Palm Beach Outlets in West Palm Beach

Land of the Presidents stay

A stay at this Land of the Presidents hotel places you within half a mile (1 km) of Palm Beach Outlets and 3 miles (5 km) of Palm Beach Kennel Club. The Square and Kravis Center For The Performing Arts are also within 3 miles (5 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and airport shuttle. Guests will appreciate freebies like full breakfast and free self parking.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$145* Per night/room Mar 31 - Apr 1

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Refrigerator & Microwave, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Courtyard View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Palm Beach Lakes ratings based on 18 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Palm Beach Lakes

Everyone (7) Couples (4) Family (4)
5 out of 5
The Lady at the front desk was wonderful. My daughter and i had an issue with our door dash order. The Lady was so kind and very helpful. The property is old but very well kept. The court yard is absolutely beautiful. We enjoyed our overnight stay awaiting our cruise.

Posted by on Mar 18, 2024

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Comment from Hotel Management

Mar 18, 2024 by Best Western Staff

Thank you for staying with us and sharing your feedback. We are glad to hear that you enjoyed the stay and our beautiful courtyard..

2 out of 5
We were put in the very back of the property and found that the rooms had doors to the outside. Felt very unsafe. Would not recommend this for safety purposes.

Posted by , from YALE on Mar 15, 2024

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Comment from Hotel Management

Mar 18, 2024 by Best Western Staff

Thank you for staying with us. We appreciate your feedback.

5 out of 5
I liked the little garden and fountain. Room was adequate and clean. Only con is the road out side is apparently a drag strip for every moron from here. On arrival there was a 3 car wreck and the rest of the nite were revved engines and screaming tires made it hard to sleep but thats the cities fault not the hotel

Posted by on Jan 28, 2024

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Comment from Hotel Management

Jan 29, 2024 by Best Western Staff

Thank you for staying with us. We appreciate your feedback.

3 out of 5
Standard room for the rate. Clean slept well as it was quiet.

Posted by on Dec 2, 2023

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Comment from Hotel Management

Dec 18, 2023 by Best Western Staff

Thank you for staying with us. We appreciate your feedback.

5 out of 5
The pool n the access to all shopping

Posted by on Oct 16, 2023

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Comment from Hotel Management

Oct 16, 2023 by Best Western Staff

Thank you for staying with us. We appreciate your feedback. We are glad you enjoyed the stay.

3 out of 5
Little small

Posted by on Jun 12, 2023

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Comment from Hotel Management

Jun 13, 2023 by Best Western Staff

Thank you for staying with us. We appreciate your feedback.

5 out of 5
This is a lovely well landscaped property, lots of birds, and the staff are very friendly and helpful. Rooms are clean and comfortable.

Posted by on Apr 28, 2023

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Comment from Hotel Management

Apr 28, 2023 by Best Western Staff

Thank you! We are very happy to hear that you enjoyed the stay.

4 out of 5
Everything was good. Except the room had a mildew smell as soon as you walk in your room.

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 14, 2022 by Best Western Staff

Thank you for staying with us. We appreciate your feedback. We are sorry your room did not smell fresh. Please accept our apology.

5 out of 5
pool

Posted by on May 18, 2022

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Comment from Hotel Management

Jun 10, 2022 by Best Western Palm Beach Lakes Staff

Thank you for staying with us. We appreciate your feedback.

2 out of 5
I’ve always booked through Travelocity and this was the first time I was told that I did not get the room I booked because I booked through a third party. I was told I get whatever’s remaining which was a two bed dirty room. There were spiders and flies and it was just an overall unpleasant experience from check in to check out. I will never come back here again.

Posted by , from Heathrow on May 13, 2022

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Comment from Hotel Management

May 16, 2022 by Best Western Palm Beach Lakes Staff

We appreciate your feedback. We are very sorry to hear that you were unhappy and we didi not meet your expectations. Please accept our apology.

Property Features

Best Western Palm Beach Lakes offers its guests an outdoor pool and a 24-hour fitness center. WiFi and wired Internet are free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is available daily. An area shuttle within 3 miles and an airport shuttle (available on request) are available for a fee. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Best Western Palm Beach Lakes. Free self parking is available. This West Palm Beach hotel is smoke free.

  • 135 guestrooms or units
  • 2 levels
  • Built in 1968
  • Full breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking , Free RV, bus, truck parking

Transport

  • Train station: West Palm Beach Station (3.9 km / 2.4 mi)
  • Property shuttles: Airport shuttle, area shuttle within 3 miles, train station pick-up, cruise terminal shuttle, beach shuttle, and shopping center shuttle available for a surcharge
  • Parking: Free self parking, extended parking, and RV/bus/truck parking

Room Amenities

Best Western Palm Beach Lakes offers 135 air-conditioned accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Segway rental/tour nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the cruise terminal, airport, and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Best Western Palm Beach Lakes offers transfers from the cruise terminal, airport, and train station (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lbs per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Carbon monoxide detector
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per room (roundtrip)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Palm Lakes West Palm
  • Best Western Lakes Hotel Palm Beach
  • Best Western Palm Beach
  • Best Western Palm Beach Lakes
  • Palm Beach Best Western
  • Palm Beach Lakes Best Western
  • Best Western Palm Beach Lakes Hotel West Palm Beach
  • Best Western West Palm Beach
  • West Palm Beach Best Western
  • Best Western Palm Beach Lakes Hotel
  • Best Western Lakes Hotel
  • Best Western Palm Beach Lakes Hotel
  • Best Western Palm Beach Lakes West Palm Beach
  • Best Western Palm Beach Lakes Hotel West Palm Beach

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.