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Sterling Lake Palace Alleppey

5.0 star property
Family-friendly 5-star hotel with outdoor pool

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Sterling Lake Palace Alleppey

Photo gallery for Sterling Lake Palace Alleppey

Lake View Premium | Terrace/patio
Heritage Cottage | Egyptian cotton sheets, minibar, in-room safe, desk
Lake View Premium | Aerial view
Bar (on property)
Reception

Overview of Sterling Lake Palace Alleppey

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Check out the area

Map
Thirumala Ward, Chungam, Ambalapuzha, Kerala, 682 001
  • Popular LocationAlleppey Lighthouse7 min drive
  • Popular LocationAlappuzha Beach22 min drive
  • Popular LocationEdathua Church75 min drive

Room options

View all photos for Lake View Premium

Lake View Premium | Aerial view

Lake View Premium

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Lake View Suite

Lake View Suite | Egyptian cotton sheets, minibar, in-room safe, desk

Lake View Suite

  • Lake view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Heritage Cottage

Heritage Cottage | Balcony view

Heritage Cottage

  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Alappuzha

In Ambalapuzha .You'll find Mullakkal Rajarajeswari Temple and Ponnumthuruthu Island within 2 miles (3 km) of this hotel. Chettikulangara Bhagavathy Temple and Padanilam Parabrahma Temple are also within 3 miles (5 km).

What's nearby

  • Mullakkal Rajarajeswari Temple - 4 min drive
  • Ambalapuzha Sree Krishna Temple - 7 min drive
  • Alleppey Lighthouse - 7 min drive
  • Alappuzha Beach - 22 min drive
  • Edathua Church - 75 min drive

Getting around

  • Ambalapuzha Station - 18 min drive
  • Cochin International Airport (COK) - 150 min drive

Restaurants

  • Borma - 5 min drive
  • Indian Coffee House - 4 min drive
  • Raja Kesava Das - 4 min drive
  • Pai's Tea Shop,Alappuzha - 4 min drive
  • Himalaya Bakery - 4 min drive

About this property

Sterling Lake Palace Alleppey

Family-friendly 5-star hotel with outdoor pool
Sterling Lake Palace Alleppey offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business center and a meeting room are available. A children's pool, a steam room, and spa services are also featured at the luxury Sterling Lake Palace Alleppey. You'll have access to the outdoor pool and health club at a partner property. Free self parking and valet parking are available.

This 5-star Ambalapuzha hotel is smoke free.

  • 58 guestrooms or units
  • Deli
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Fireplace in lobby
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Bar by the pool
  • Dining venue
Sterling Lake Palace Alleppey offers 58 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Beds feature Egyptian cotton sheets. Guests can make use of the in-room refrigerators and coffee/tea makers.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including Ayurvedic.

Languages

Arabic, English, Hindi

Property amenities

Family friendly

  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Full-service spa
  • Health club
  • Library
  • Mini golf
  • Motor boating
  • Outdoor pool
  • Outdoor pool (guest access)
  • Playground
  • Rowing/canoeing
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

Room amenities

Bedroom

  • Egyptian-cotton sheets

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels

Outdoor space

  • Balcony

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must transfer to the property via boat and must arrange the transfers by contacting the property before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a negative PCR COVID-19 test result
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in
For more details, please contact the property using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sterling Lake Palace Alleppey

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: INR 5899
  • Christmas Eve (24 December) Gala Dinner per child: INR 3539 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: INR 5899
  • New Year's Eve (31 December) Gala Dinner per child: INR 3539 (from 6 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. At check-in, guests must provide a negative PCR COVID-19 test result. The negative COVID-19 test must have been administered no more than 72 hours prior to check-in.

Please note: To comply with local law, no alcohol will be served in this property on the first day of every month.

We should mention

  • Pool access available from 8 AM to 8 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Lake Palace Backwater Resort
Lake Palace Luxury Backwater
Lake Palace Luxury Backwater Resort
Palace Luxury Backwater
Palace Luxury Backwater Resort
Lake Palace Luxury Backwater Resort Alappuzha
Lake Palace Luxury Backwater Alappuzha

Frequently asked questions

How close is Sterling Lake Palace Alleppey to the airport?

Sterling Lake Palace Alleppey is 53.7 mi (150-min drive) away from the Cochin International Airport (COK) airport, the closest popular airport to the property.

How much does it cost to stay at Sterling Lake Palace Alleppey?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Sterling Lake Palace Alleppey on May 7, 2024 start from $86.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Sterling Lake Palace Alleppey have an airport shuttle?

Airport shuttle services are not available at Sterling Lake Palace Alleppey.

How close is Sterling Lake Palace Alleppey to the beach?

This hotel is 3.4 mi (18-min drive) from Alappuzha Beach and 8.1 mi (34-min drive) from Omanappuzha Beach. Don't forget your sunscreen!

Does Sterling Lake Palace Alleppey offer free breakfast?

Sterling Lake Palace Alleppey does not offer free breakfast.

Is there a casino at Sterling Lake Palace Alleppey?

No, there is no casino at this hotel.

What time is check-in at Sterling Lake Palace Alleppey?

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM.

Is there free parking at Sterling Lake Palace Alleppey?

This hotel offers free self parking and valet parking.

Does Sterling Lake Palace Alleppey have a pool?

Sterling Lake Palace Alleppey features an outdoor pool and a children's pool. Guests can enjoy pool access from 8 AM to 8 PM.

Does Sterling Lake Palace Alleppey have a restaurant?

Yes, there is a restaurant on site.

Does Sterling Lake Palace Alleppey have a spa?

This hotel has a spa, which features mani/pedis, facials, and hot stone massages.

How close is Sterling Lake Palace Alleppey to downtown Ambalapuzha?

Sterling Lake Palace Alleppey is 1.5 mi away from Alappuzha.

Sterling Lake Palace Alleppey Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 14 out of 36 reviews" "
Rating 8 - Good. 11 out of 36 reviews" "
Rating 6 - Okay. 4 out of 36 reviews" "
Rating 4 - Poor. 3 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Deepak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay with lots of activities to indulge the guests and make their stay more comfortable
Stayed 1 night in Dec 2023

10/10 Excellent

Prema

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxurious property in backwaters
Stayed here for a night during our Kerala trip. The property is very well maintained and all rooms had a backwater view. The check in was smooth. There were a lot of complimentary and paid activities. We did the sunset cruise and did a paid shikara ride for 2 hours. The bf buffet was good. Wi-Fi worked fine. The stay was value for money. Wish we could stay longer. Next time maybe
Resort view from the lake
Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Ankit

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property and overall experience!!
Stayed 2 nights in Sep 2023

10/10 Excellent

manoj

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great scenic locstion
Stayed 1 night in Aug 2023

4/10 Poor

Arpita

Traveled with group
Disliked: Cleanliness, staff & service, amenities
This is a 5 star property only due to location. The service was very poor and disappointing. 1. In the dinner buffet, the food was spilled on floor and no one came to clean it even after saying 2-3 times. 2. We were not served rotis/breads even after waiting for 20-25 minutes and all the vegetables is our plate became cold till then. 3. We got water and cutlery after asking thrice for it, which should be kept in advance ideally. 4. In the room service, we got the wrong drinks 3 times. 5. In the breakfast buffet, there were very few options to eat and the cutlery problem was the same. We had only 2 spoons amoung 4 members and noone gave as they busy with other stuff. 6. We asked for interconnected rooms 10 days before check-in and the staff confirmed it too. But, noone gave it at the moment and the reception guys denied that the info. wasn't passed to them. 7. The wifi signal was very poor and we were dependent on mobile data throughout our stay. Due to long weekend, the property was sold out and they were not able to manage even the basic things. There was hustle and bustle everywhere within the staff and they didn't have a second to listen to you. It was a terrible experience and we won't recommend it. COMPLETE MONEY WASTAGE.
Stayed 1 night in Aug 2023

6/10 Okay

Nina

Stayed 2 nights in Aug 2023

8/10 Good

raja

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good stay - for morning walking wonderful space - overall food quality is ok - toilet flush system has to be changed
Stayed 2 nights in Jun 2023

2/10 Terrible

Dominic

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stay away from this property.
Damp rooms, broken air conditioner, mediocre buffet breakfast. We thought of leaving after being shown to our room but decided against it because this was our last stop. Only good thing to say was the complimentary boat ride and the service. Was told that all other rooms were booked by a travel group. The air conditioner in our room was broken and kept leaking water on the floor and making loud noises. Had to wake up every few hours in the night to turn off. Almost no Wi-Fi connectivity either. 2 star property at best. Totally not worth the money.
Stayed 1 night in May 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
It is the best family resort that I have stayed in Kerala
Stayed 2 nights in Mar 2023