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5.0 out of 5

"Very quiet, large mall across the street, easy to/from airport. " More

By a verified traveler on Wed 16 Aug 2023

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Hotel Description

5-star luxury hotel, connected to a shopping center in Simón Bolívar

Central Guayaquil getaway

With a stay at this Simón Bolívar hotel, you'll be steps from Plaza del Sol and Mall del Sol Shopping Center. Consorcio Nobis and Antonio Neumane Park are also within half a mile (1 km).

Multiple dining options

This luxury hotel includes 2 restaurants, an outdoor pool, and a spa tub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the gym and perks like free valet parking.

Superior Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 2 Max
$99* Per night/room Mar 29 - Mar 30

Junior Suite, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sheraton Guayaquil Hotel ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Guayaquil Hotel

Couples (2)
5 out of 5
Very quiet, large mall across the street, easy to/from airport.

Posted by , from APO on Aug 16, 2023

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Comment from Hotel Management

Aug 24, 2023 by Santiago Galárraga - General Manager

Dear Mr. Vanwiltenburg,Receive a cordial greeting from the Hotel Sheraton Guayaquil. We are glad you took the time to let us know how your experience was at our property.We hope you visit us next time.Kind regards, Santiago Galárraga General Manager Sheraton Guayaquil Hotel

5 out of 5
Staff so friendly on arrival, felt very welcomed.

Posted by , from APO on Aug 13, 2023

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Comment from Hotel Management

Aug 14, 2023 by Santiago Galárraga - General Manager

Dear Mr. Vanwiltenburg, Receive a warm greeting from Sheraton Guayaquil Hotel. We appreciate your comments as we are glad to know that the passion that our staff puts into their work on a daily basis is recognized by our guests.We can not wait to have you back soon. Best Regards, Santiago Galárraga General ManagerSheraton Guayaquil Hotel

Renovations + Closures

The following facilities are closed on Monday:

  • Outdoor pool

Property Features

As a guest of Sheraton Guayaquil Hotel, you'll find an outdoor pool, a spa tub, a sauna, and a fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center, meeting rooms, and limo/town car service are available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Sheraton Guayaquil Hotel. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis. This 5-star Guayaquil hotel is smoke free.

  • 1 building
  • 139 guestrooms or units
  • 9 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Parking (limited spaces) , Offsite parking reservations required

Transport

  • Train station: Duran Train Station (8.5 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Sheraton Guayaquil Hotel offers 139 accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Coffee maker
  • Down blanket
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wardrobe or closet
  • Desk chair

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.

Cooks - This restaurant specializes in Regional cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours.

La Fuente - This fine-dining restaurant specializes in international cuisine and serves lunch and dinner.

Cafe Bar - This bar specializes in international cuisine and serves lunch and light fare. Happy hour is offered.

Late night fare is available from 24-hour room service.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 36.60 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 36.60 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: USD 1.68 per person, per night
  • Service fee: 10 percent
  • All citizens of Ecuador will be charged the national value-added tax (12%) upon checkout. Non-residents on a tourist visa will not be required to pay this tax. The tax exemption does not apply for stays over 90 days.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 19 per person
  • Pet fee: USD 36.60 per pet, per stay
  • Rollaway bed fee: USD 36.60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Guayaquil Hotel Sheraton
  • Guayaquil Sheraton
  • Hotel Sheraton Guayaquil
  • Sheraton Guayaquil
  • Sheraton Guayaquil Hotel
  • Sheraton Hotel Guayaquil
  • Four Points Guayaquil
  • Guayaquil Four Points
  • Sheraton Guayaquil Hotel Hotel
  • Sheraton Guayaquil Hotel Guayaquil
  • Sheraton Guayaquil Hotel Hotel Guayaquil

You should know

  • Pool access available from 8:30 AM to 7 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.