- Check-in time starts at 2 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the airport. To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hilton Colon Guayaquil offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Staff temperature checks are conducted regularly
- Masks are compulsory at the property
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is available
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Masks are available to guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Property does not follow sanitization practices of any association
- Staffed front desk
- Children stay free - maximum age 12
- Social distancing measures are in place
- No cribs (infant beds) available
- Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
- LGBTQ friendly
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are available
- Children stay free
- Individually-wrapped food options are available for breakfast
- Individually-wrapped food options are available for lunch
- Individually-wrapped food options are available for dinner
- Individually-wrapped food options are available through room service
- Debit cards
Guests will be asked to pay the following charges at the property:
- Ecuador value-added tax (15%). Nonresident travelers who present a valid passport and tourist visa may be eligible for a tax refund. However, nonresident travelers may be exempt from value-added tax (15%) on package bookings.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately USD 32 per person
- Fee for wireless internet in public areas: USD 14.64 (rates may vary)
- Fee for wired internet in public areas: USD 14.64 (rates may vary)
- Rollaway bed fee: USD 42.7 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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