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 Memphis • 1 Room
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Best Western Plus Gen X Inn

2.5-star property
1177 Madison Avenue, Memphis, TN 1-855-201-7819
4.0 out of 5
Very good!
See all 25 travelocity Reviews

"There was a police shooting/shootout 2 blocks away that I could see from my window. " More

By a verified traveler on Sun 21 Jan 2024

Points Of Interest

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Hotel Description

Hotel near Beale Street in Memphis

Midtown stay

Your stay at this Midtown hotel places you within 2 miles (3 km) of Beale Street and FedEx Forum. Mississippi Boulevard Christian Church and University Health Center are also within half a mile (1 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Traveling on business? Take advantage of the business center and free internet in public areas. Enjoy the gym and conveniences like a 24-hour front desk and free newspapers.

Standard Room, 1 King Bed, Accessible, Refrigerator

Bed Count 1 King Bed Maximum Occupancy 2 Max
$99* Per night/room May 8 - May 9

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Shower Only)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Plus Gen X Inn ratings based on 25 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Best Western Plus Gen X Inn

Everyone (15) Couples (3) Family (7)
3 out of 5
There was a police shooting/shootout 2 blocks away that I could see from my window.

Posted by on Jan 21, 2024

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Comment from Hotel Management

Jan 23, 2024 by Hotel Manager

Dear Lisa,We are truly sorry to hear about the distressing experience you had with the police shooting near our hotel. The safety and well-being of our guests are of utmost importance to us. We understand the gravity of such situations, and I assure you that we take security concerns seriously. We will review our security measures to ensure the safety of our guests in the future. Your safety and comfort are our top priorities, and we appreciate your understanding during this challenging situation.Sincerely, Hotel Manager

5 out of 5

Posted by on Oct 9, 2023

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Comment from Hotel Management

Oct 31, 2023 by Hotel Manager

Dear Sherry,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again.Sincerely, Hotel Manager

3 out of 5

Posted by , from Cedar Grove on Mar 11, 2023

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Comment from Hotel Management

Mar 31, 2023 by Hotel Manager

Dear Bobby,Thank you for the review and rating of 3 out of 5. Kindly give us your opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. We hope to see you again soon. Sincerely, Hotel Manager

5 out of 5
Staff was friendly

Posted by on Aug 23, 2022

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Comment from Hotel Management

Aug 24, 2022 by Hotel Manager

Dear Caedmon, Thank you for staying at our hotel. I am happy to hear that you enjoyed our staff friendliness and complimented our trustworthiness. It is great to hear from you and I am so glad that you enjoyed our staff courtesy and have taken the time to recognize the hospitality and care that we provide.Sincerely, Hotel Manager

4 out of 5

Posted by on Jul 8, 2022

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5 out of 5
The night clerk is exceptional. Always smiling & pleasant.

Posted by on Jan 3, 2022

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Comment from Hotel Management

Feb 25, 2022 by Hotel Manager

Dear Angela, We thank you for your stay at our hotel. It is so kind of you to note your kind appreciation for our staff for their dedicated services. They have done promptly what is expected from them to satisfy an esteemed guest like you. It is our privilege to welcome guests like you and look forward to your next visit. Sincerely, Hotel Manager.

4 out of 5
Everything was nice with the exclusion of check-in. Printer/copier was broken so I couldn't finish the process. I was called back to finish it, it was broken again. Just an inconvenience. The people were friendly, convenient location, small hotel, but I would stay there again.

Posted by on Oct 19, 2021

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5 out of 5
Nice place

Posted by on Sep 6, 2021

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5 out of 5

Posted by on Jul 29, 2021

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5 out of 5

Posted by on Jun 23, 2021

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About the Best Western Plus Gen X Inn

Location 1177 Madison Avenue, Memphis, TN 38104

Property Features

Public spaces have free WiFi and wired Internet. There's an onsite business center. Free breakfast is served. A fitness center, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Best Western Plus Gen X Inn. Self parking is free. This Memphis hotel is smoke free.

  • 32 guestrooms or units
  • 4 levels
  • Continental breakfast (free)
  • Business facilities
  • Front desk (24 hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Memphis Central Station (4.9 km / 3 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Gen X Inn offers 32 accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Plasma televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Plasma television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Desk chair

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • Best Western Gen X
  • Best Western Gen X Inn
  • Best Western Plus Gen X
  • Best Western Plus Gen X Inn
  • Best Western Plus Gen X Inn Memphis
  • Best Western Plus Gen X Memphis
  • Gen X Inn
  • Inn X
  • X Inn
  • Best Western Gen x Hotel Memphis
  • Gen x Memphis
  • Gen x Hotel
  • Best Plus Gen X Memphis
  • Best Western Plus Gen X Inn Hotel
  • Best Western Plus Gen X Inn Memphis
  • Best Western Plus Gen X Inn Hotel Memphis
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.