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Crowne Plaza London - Docklands, an IHG Hotel

4.0 star property
4-star eco-certified hotel near ExCeL Exhibition Centre

Choose dates to view prices

Crowne Plaza London - Docklands, an IHG Hotel

Photo gallery for Crowne Plaza London - Docklands, an IHG Hotel

Property amenity
Indoor pool
Exterior
Standard Room, 1 Double Bed, Accessible | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Restaurant

Overview of Crowne Plaza London - Docklands, an IHG Hotel

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Spa
  • Free WiFiFree WiFiFree WiFi
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Western Gateway, Royal Victoria Dock, London, England, E16 1AL
  • Popular LocationIFS Cloud Royal Docks Station3 min walk
  • Popular LocationExCeL Exhibition Centre5 min walk
  • Popular LocationO2 Arena9 min drive
  • AirportLondon (LCY-London City)11 min drive

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room

  • 269 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Accessible

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed (Stocked Minibar)

Junior Suite, 1 King Bed (Stocked Minibar) | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed (Stocked Minibar)

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed, Accessible (Minicooler)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed (Minicooler)

  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds (Minicooler)

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds (Minicooler)

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Premium Room

  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior
Novotel London ExCeL
Pet friendly
Free WiFi
Restaurant
Gym
4.3 out of 5, Excellent, (1000)
The price is $171
per night
$206 total
includes taxes & fees
May 7 - May 8
Novotel London ExCeL

About the neighborhood

London

Docklands stay.With a stay at this Docklands hotel, you'll be within half a mile (1 km) of ExCeL Exhibition Centre and 3 miles (5 km) of O2 Arena. Thames River and Queen Elizabeth Olympic Park are also within 3 miles (5 km).

What's nearby

  • IFS Cloud Royal Docks Station - 3 min walk
  • ExCeL Exhibition Centre - 5 min walk
  • London Stadium - 8 min drive
  • O2 Arena - 9 min drive
  • Westfield Stratford City - 9 min drive

Getting around

  • Royal Victoria DLR Station - 3 min walk
  • West Ham Station - 4 min drive
  • London City Airport (LCY) - 11 min drive

Restaurants

  • Sandwich & Co - 5 min walk
  • Costa Coffee - 6 min walk
  • Ice Cream Time - 3 min walk
  • Top 1 Forever - 1 min walk
  • The Tidal Basin Tavern - 4 min walk

About this property

Crowne Plaza London - Docklands, an IHG Hotel

4-star eco-certified hotel near ExCeL Exhibition Centre
Crowne Plaza London - Docklands, an IHG Hotel offers its guests a full-service spa, an indoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business center and a meeting room are available. A fitness center, spa services, and tour/ticket assistance are also featured at the eco-certified Crowne Plaza London - Docklands, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star London hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 5 levels
  • Childcare (surcharge)
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Crowne Plaza London - Docklands, an IHG Hotel offers 210 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Rinu. Services include massages. The spa is open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Free crib
  • Indoor pool
  • Laundry facilities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast breakfast available for a fee 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends; GBP 19.99 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 30.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 19.99 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Rollaway bed fee: GBP 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Crowne Plaza Hotel London Docklands
Crowne Plaza London Docklands
London Docklands Crowne Plaza
Crowne Plaza London - Docklands England
Crowne Plaza London - Docklands Hotel London
Crowne Plaza London Docklands Hotel
Crowne Plaza Docklands Hotel
Crowne Plaza Docklands
Crowne Plaza London Docklands
Crowne Plaza London Docklands an IHG Hotel
Crowne Plaza London - Docklands, an IHG Hotel Hotel
Crowne Plaza London - Docklands, an IHG Hotel London
Crowne Plaza London - Docklands, an IHG Hotel Hotel London

Frequently asked questions

How close is Crowne Plaza London - Docklands, an IHG Hotel to the airport?

Crowne Plaza London - Docklands, an IHG Hotel is 2.4 mi (11-min drive) away from the London City Airport (LCY) airport, the closest popular airport to the property.

How much does it cost to stay at Crowne Plaza London - Docklands, an IHG Hotel?

As of Apr 23, 2024, prices found for a 1-night stay for 2 adults at Crowne Plaza London - Docklands, an IHG Hotel on May 16, 2024 start from $139.09, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Crowne Plaza London - Docklands, an IHG Hotel have an airport shuttle?

Airport shuttle services are not available at Crowne Plaza London - Docklands, an IHG Hotel.

Does Crowne Plaza London - Docklands, an IHG Hotel offer free breakfast?

Free breakfast isn’t provided at Crowne Plaza London - Docklands, an IHG Hotel, but full breakfast is offered for a fee of GBP 19.99 per person. It's available on weekdays from 6:30 AM to 9:00 AM and weekends from 7:00 AM to 10:00 AM.

Is there a casino at Crowne Plaza London - Docklands, an IHG Hotel?

No, there is no casino at this hotel.

What time is check-in at Crowne Plaza London - Docklands, an IHG Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Crowne Plaza London - Docklands, an IHG Hotel?

Free parking is not available at this hotel. Self parking is available for GBP 25 per day.

Does Crowne Plaza London - Docklands, an IHG Hotel have a pool?

Crowne Plaza London - Docklands, an IHG Hotel features an indoor pool.

Does Crowne Plaza London - Docklands, an IHG Hotel have a restaurant?

Yes, there is a restaurant on site.

Does Crowne Plaza London - Docklands, an IHG Hotel have a spa?

Pamper yourself with a day at Rinu, where you can enjoy massages.

How close is Crowne Plaza London - Docklands, an IHG Hotel to downtown London?

Crowne Plaza London - Docklands, an IHG Hotel is 6.4 mi away from London.

Crowne Plaza London - Docklands, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 535 out of 1002 reviews" "
Rating 8 - Good. 319 out of 1002 reviews" "
Rating 6 - Okay. 86 out of 1002 reviews" "
Rating 4 - Poor. 34 out of 1002 reviews" "
Rating 2 - Terrible. 28 out of 1002 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Claudine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

10/10 Excellent

Rachel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great location for the O2 especially if you take the cable car. Breakfast also amazing. Only down side was the swimming experience as so full of people outside hotel that didn’t feel a perk of the hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

JC

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Angela

Disliked: Room comfort
Ok but could be better
Hotel is very nice but they had an 18th birthday party taking place with loud music until the early hours. We requested to move rooms but they did not come back to us. Signage takes you to a ‘extra’ lift but this is like a service lift. Spa nice but changing rooms need updating and cleaning. Same with hotel bedroom bathroom signs of black mould. Reception chaotic and staff talking to you through a computer screen and unbothered by you. Breakfast lovely.
Stayed 1 night in Jan 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend break
Fantastic hotel, all of the staff that we spoke to were cheerful and helpful. Our room (5049) was very quiet (its like they knew how fussy i am). We were watching a show at the O2, the hotel is positioned perfectly to use the cable cars, quick and easy with short queues.
Stayed 1 night in Jan 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyable stay and a lovley location.
Stayed 1 night in Jan 2024

8/10 Good

kenneth

Traveled with partner
Limited options for eating
Stayed 1 night in Jan 2024

10/10 Excellent

Samriddha

Stayed 1 night in Jan 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and breakfast buffet
Stayed 5 nights in Dec 2023