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5.0 out of 5

"Great staff, very professional team. Lounge was well worth the money if you plan on staying at the hotel quite a bit and eating at the hotel. Food isn ... " More

By a verified traveler on Tue 17 Nov 2015

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Hotel Description

5-star luxury hotel near Dotonbori, connected to a shopping center

Heart of Osaka

Your stay at this Umeda hotel places you within 3 miles (5 km) of Dotonbori and Osaka Castle. Universal Studios Japan and Osaka Aquarium Kaiyukan are also within 6 miles (10 km).

Luxury amenities

A full-service spa, 4 restaurants, and an indoor pool are all featured at this luxury hotel. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. You'll appreciate the 24-hour gym, bar/lounge, and laundry facilities.

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
$403* Per night/room Apr 21 - Apr 22

Deluxe Room, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, 1 King Bed, City View, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, City View

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Junior Suite, 2 Queen Beds, City View, Corner

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

The Ritz-Carlton, Osaka ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Osaka

Everyone (1)
5 out of 5

Corner room, view was off toward Osaka Station.

Great staff, very professional team. Lounge was well worth the money if you plan on staying at the hotel quite a bit and eating at the hotel. Food isn't awesome but it makes it a bit more convenient, while still getting a bit of Japanese cuisine. They charged per person per day for the lounge.

Posted by , from SF on Nov 17, 2015

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Renovations + Closures

The property will be renovating from March 26 2024 to October 31 2024 (completion date subject to change). The following areas are affected:

  • Guestrooms
  • Hallway

During renovations, the hotel will make every effort to minimize noise and disturbance.

Property Features

The Ritz-Carlton, Osaka offers its guests a full-service spa, an indoor pool, and a spa tub. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. A 24-hour fitness center, a sauna, and spa services are also featured at the luxury The Ritz-Carlton, Osaka. For a fee, parking is available. Smoking is allowed in designated areas at this 5-star Osaka hotel.

  • 291 guestrooms or units
  • 37 levels
  • 4 dining venues
  • Meeting rooms
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access in public areas - surcharge

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Shin-Fukushima Station (0.7 km / 0.4 mi)
  • Metro station: Nishi-Umieda Station (0.4 km / 0.2 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

The Ritz-Carlton, Osaka offers 291 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Beds feature Frette Italian sheets and down comforters. A pillow menu is available. 55-inch plasma televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. This Osaka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

  • Minibar
  • In-room dining (24 hours)
  • Plasma television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Frette Italian linens
  • Down blanket
  • Pillow options
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.

La Baie - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Xiang Tao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Hanagatami - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Splendido - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

The Bar - Onsite bar. Open daily.

24-hour room service is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Spa Services

The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Body treatments
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Steam room in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 12650.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Number of children who can stay free - 12
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately JPY 5047 for adults and JPY 2517 for children
  • Self parking fee: JPY 2100 per night
  • Valet parking fee: JPY 5400 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 12650.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Osaka Ritz-Carlton
  • Ritz-Carlton Hotel Osaka
  • Ritz-Carlton Osaka
  • Ritz-Carlton Osaka Hotel
  • Osaka Ritz Carlton
  • Ritz Osaka
  • Ritz-Carlton Osaka Hotel Osaka
  • The Ritz-Carlton, Osaka Hotel
  • The Ritz-Carlton, Osaka Osaka
  • The Ritz-Carlton, Osaka Hotel Osaka

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.