Great hotel with 1 rather irritating issue
Posted Jan 22, 2016
We chose this resort for a 2 night stay as my family and I were visiting the Disney theme parks. What a great looking area for this hotel, hidden on Disney grounds. The hotel and amenities were very well appointed and my kids were impressed with the luxurious look and feel of the lobby and hotel grounds. This is a resort hotel that is combined with a Wyndham time share. Staying at the hotel allows you to access all of the pools each of which has their own uniqueness (one has a lazy river, another a slide, etc...). I wish we could have stayed there a few more days and taken full advantage of all this hotel had to offer.
Now this would have been a 5 rating from me if it wasn't for a totally unnecessary inconvenience that I ashamedly fell right into. Upon check-in, I was given a voucher and told that my stay entitled me to a promotion that I could pick up at the Guest Services desk. Seems the promotion was actually the hotels gimmick for getting me to talk to someone who immediately tried to pitch me on buying into their time share. When I informed the woman doing this 'pitch', that I already owned another time share she just continued on. After several minutes with me politely saying I wasn't interested she abruptly told me I didn't own the "Wyndham time share" and it was my loss. Then turned away without even a 'thank you for your time' or anything. So note to anyone staying here, toss that "promotion coupon" in the garbage and just enjoy your hotel stay!