So much to do!! Friendly accomodating staff.
Posted Jun 27, 2016 on Hotels
POSITIVES: Comfort, convenience, and a WIDE variety to do. Movie theatre on the property that plays movies 7 days a week, every 2 hrs (early afternoon 'til the last showing at 9pm), playing Disney films & Marvel Movies. Room has a true full kitchen, w/every type of utensil you need. Market on the property has staples and snacks, & the deli is tasty & affordable. Market area also has an ice cream parlor, pizza shop, arcade room, a sports bar and open fire pits. We were there for 7 days and still only got to 3 of the 14 pools. The Water park(additional fee...) is nice, with flumes and a Lazy River - we spent pretty much an entire day there. You really don't need it, considering everything included in the resort fee: miniature golf, paddle boats (Swan boats and Pontoon) & bike rentals. Sports equipment rentals are a nominal, additional fee. The service was extremely friendly and accommodating; NEGATIVES: Staff consistently gave terrible directions. Water Park is $20 per person, per day (on top of $11 per day resort fee). Wifi never worked anywhere on property using multiple devices - other renters were overheard complaining as well.
Comment from Hotel Management
Jul 10, 2016 by GuestRelations, Hotel Management
Thank you for sharing your review. We are glad to know that you enjoyed the comfort of your accommodations and that you were able to take advantage of many of our resort amenities and activities for families to enjoy such as our outdoor pools and brand new water park. We appreciate all feedback received from our guests as it allows us to see if there is need for improvement in any area of our service, products, or facilities. We trust you will continue to stay with us, enjoy more of our services, and Westgate Resorts hospitality.