The hotel itself is nice, but there is way too much going on at all times. They push you into doing a timeshare tour which is promised 60-90 minutes but is more like 2.5 hours. Finally had to pretty much cut them off. The premises is so large you have to drive to do any of the activities. Had to call security both nights due to loud groups after midnight. Water park wasn't included and was $20 a pop unless of course you do the timeshare then it's $13, should be included in the room cost. Not impressed at all!
Comment from Hotel Management
Jul 9, 2016 by GuestRelations, Hotel Management
Thank you for your honest feedback. We are pleased to read that you liked our property. If you are ever looking for a smaller, quieter environment, we recommend our Westgate Blue Tree resort, just minutes away. Please be advised that being a timeshare resort, we offer the opportunity to tour to our guests and owners. There is no obligation to attend, with the exception of those who are traveling under a special package. It is never our intent to make you feel uncomfortable or inconvenience you in any way. Quiet hours are implemented at our resort and our security team is always happy to address any concerns that may be of disruption to your stay. Your comments regarding the way we charge for our water park will be passed along; at this time we do not include this pricing to best accommodate those guests that choose not to visit the water park. It would be an honor if you allowed us another opportunity to better exceed your expectations in the time coming.