Ratings based on 1,564 Guest Reviews

Hear it directly from our travelers
3.8 out of 5
75% of guests recommend
4.0 Room cleanliness
3.7 Service & staff
4.0 Room comfort
4.0 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler from florida

A Perfect RESORT!!!!

Posted May 10, 2016
Everything was awesome!!!no flaws at all will continue to book this resort
Comment from Hotel Management
May 19, 2016 by Westgate Customer Care , Hotel Management
Thank you for posting such great review of the Westgate Vacation Villas. We are thrilled to learn your time with us was splendid, and we look forward in welcoming you back soon! Allie
1 out of 5
by Thomas from Tampa

Not Impressed

Posted Apr 26, 2016 on Hotels
The hotel itself is nice, but there is way too much going on at all times. They push you into doing a timeshare tour which is promised 60-90 minutes but is more like 2.5 hours. Finally had to pretty much cut them off. The premises is so large you have to drive to do any of the activities. Had to call security both nights due to loud groups after midnight. Water park wasn't included and was $20 a pop unless of course you do the timeshare then it's $13, should be included in the room cost. Not impressed at all!
Comment from Hotel Management
Jul 9, 2016 by GuestRelations, Hotel Management
Thank you for your honest feedback. We are pleased to read that you liked our property. If you are ever looking for a smaller, quieter environment, we recommend our Westgate Blue Tree resort, just minutes away. Please be advised that being a timeshare resort, we offer the opportunity to tour to our guests and owners. There is no obligation to attend, with the exception of those who are traveling under a special package. It is never our intent to make you feel uncomfortable or inconvenience you in any way. Quiet hours are implemented at our resort and our security team is always happy to address any concerns that may be of disruption to your stay. Your comments regarding the way we charge for our water park will be passed along; at this time we do not include this pricing to best accommodate those guests that choose not to visit the water park. It would be an honor if you allowed us another opportunity to better exceed your expectations in the time coming. Nat
5 out of 5
by Wilfredo from Cranston RI

great

Posted Apr 24, 2016 on Hotels
fun
Comment from Hotel Management
Jul 2, 2016 by GuestRelations, Hotel Management
Thank you for staying with us. We hope to see you again soon.
4 out of 5
by A traveler from Curitiba

Localização perfeita para os parques da Disney

Posted Apr 24, 2016 on Expedia
Pros: Estrutura e conforto
Cons: O transporte aos parques deveria ser mais continuo e o parque aquático deveria ter um preço diferenciado para os hóspedes
Location: Localização ótima para os parques da Disney, e muitos restaurantes próximos, além de wallgreens e loja de presentes.
Hotel com estrutura excelente, piscinas térmicas em todo canto. Parque aquático maravilhoso, porém não está incluso na diária, sendo permitido apenas as piscinas próximas de cada conjunto de apartamentos ou casas. A sugestão fica no sentido que se for com família não fique em studio, pegue apartamento de 1 quarto pois tem sala e cozinha separadas do quarto. O transporte para os parques é reservado e só tem direito a um horário certo para ida e volta .
Comment from Hotel Management
May 25, 2016 by Westgate Customer Care , Hotel Management
Obrigado por comentar a respeito de sua estadia conosco no Westgate Vacation Villas em Orlando. É uma maravilha poder saber que usufruiu ao máximo de nossas instalações, localização e unidades totalmente equipadas. Será um prazer poder tê-lo conosco novamente em um futuro próximo!
4 out of 5
by maria

Posted Apr 22, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by GuestRelations, Hotel Management
Thank you for your rating. We will see you net time!
1 out of 5
by A traveler

I seen a reach in my room

Posted Apr 22, 2016 on Expedia
They gave me a room that wasn't mine I didn't get things done until 4am
Comment from Hotel Management
Apr 27, 2016 by Westgate Customer Care , Hotel Management
Thank you sharing your experience with us. We are saddened to hear about the issues you may experienced upon arrival. We hope our staff was able to assist you and that you will allow us another opportunity to serve you in the future.
5 out of 5
by johanny from Miami

Posted Apr 20, 2016 on Hotels
It was excellent !!!!
Comment from Hotel Management
Jul 2, 2016 by GuestRelations, Hotel Management
Thank you for staying with us! We are thrilled to hear you had an excellent stay at our Westgate Vacation Villas. Please visit us again soon. Allie
4 out of 5
by A traveler from montreal

Nice hôtel with a lot of activities

Posted Apr 20, 2016 on Expedia
Everything was correct. It's near everything and The staff are so kind. The only negatif point, is the humidity in our room.
Comment from Hotel Management
Apr 27, 2016 by Westgate Customer Care , Hotel Management
Thank you for taking the time to let us know about your experience. We train our staff to be friendly, welcoming, and helpful. We are glad that you were able to enjoy the room amenities, resort amenities, as well as our great location. We really look forward to you and your family staying with us again in the future! Allie
4 out of 5
by A traveler

Posted Apr 20, 2016 on Hotels
Comment from Hotel Management
Jul 2, 2016 by GuestRelations, Hotel Management
Thank you for your rating. We hope you had a wonderful stay and that you visit us in the future. Allie
5 out of 5
by A traveler

its a 5 star for me.

Posted Apr 19, 2016 on Expedia
It was a wonderful resort. We truly enjoyed our stay. Like I said it's 5 star for me.
Comment from Hotel Management
Apr 27, 2016 by Westgate Customer Care , Hotel Management
First, we would like to thank you for taking the time to share your experience at the Westgate Vacation Villas. Our goal at Westgate is to provide you, our guest, with a professional and courteous staff as well as quality accommodations and amenities. We are so pleased to hear you stay with us was excellent. We appreciate you choosing us for your stay and hope you provide us with the pleasure again in the future!