Posted May 30, 2016 on Hotels
Check-in is annoying. You have to go to 3 different desks. So, they can try to get you to sign up for a time share presentation. Wi fi is extra and parking close is almost impossible. The room was clean except for a few random hairs stuck to the wall in master bath. Plenty of spare toilet paper/tissues. Washer/dryer in room is very convenient. The DVD player didn't work properly. Movies only played in black and white. A piece of the blind in bedroom was missing and because we were on the top floor, a spot light level with our room, shined in the room all night. Furniture was outdated. But, fully functional. People were partying below at 1:00am and even after calling the front desk, they were still extremely loud until 2:30am. 3 different pools. Location is just perfect! So, close to Disney parks. Bed was comfortable in bedroom. Kids said the pull out wasn't though (are they ever). Having 2 bathrooms was very nice.
Comment from Hotel Management
by GuestRelations, Hotel Management
Thank you very much for your review. We are so thrilled that you were able to take advantage of our great location close to all of the area theme parks. We are saddened to hear about the maintenance concerns you may have experienced during your stay. We will address them with our team for further evaluation. We are in the process of updating and bringing new and exciting features to our location. We do offer a quiet time at our resort from 10pm to 7 am to guests to adhere to. We hope to surpass your expectations again during your next visit!