4.3 out of 5

"We were going to Crayola experience for a fieldtrip. It was very convenient to stay close to it. The hotel room was very clean and the staff was ver ... " More

By a verified traveler on Sun 07 May 2017

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Hotel Description

At The Florida Hotel & Conference Center, BW Premier Collection, you'll be 1.3 km (0.8 mi) from Florida Mall and 8.9 km (5.5 mi) from I-Drive 360. Highlights at this hotel include 2 restaurants, an outdoor swimming pool, and free self parking.

You can enjoy LED TVs with cable channels, and all 510 rooms feature WiFi, coffee/tea makers, and free bottled water. In-room dining is easy with amenities like refrigerators and room service. Nice touches to enhance your stay include free toiletries, while pillowtop beds and premium bedding invite a good night's rest. In-room massages, safes, and hair dryers are also available.

The restaurant, Crickets, is open for lunch and dinner. For a drink, you can stop by the hotel's own bar/lounge. Enjoy the 24-hour fitness center and spa tub. 50000 square feet (4645 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, a coffee shop/café, and spa services. Each morning buffet breakfast is served between 7 AM and 10:30 AM. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 15-minute drive of this 3.5-star Orlando hotel include Orange County Convention Center and Aquatica.

Standard Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator (with Sofabed)

Bed Count 1 King Bed Maximum Occupancy 4 Max
$128 per night

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Connecting Rooms

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

The Florida Hotel & Conference Center ratings based on 46 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Nice hotel but overpriced

My children and I stayed in this hotel after spending a day at the Crayola Experience. We primarily chose this hotel for the convenience of it being in the same mall as the Crayola Experience. In my opinion the hotel was overpriced for what was offered. No continental breakfast and really no extras. Upon departure, I was charged an additional $20+ as a "resort fee", but there were no real resort amenities included in the price other than a pool. Although the hotel was clean and well-maintained, I certainly would not consider it a resort and we will be unlikely to stay here again due to the price.

Posted by on Jul 15, 2017

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Comment from Hotel Management

Jul 20, 2017 by General Manager

Dear Holly, Thank you for choosing to stay with us. While we are thankful for reviews and feedback from our valuable guests, we are disappointed too when it appears that we fell short of expectations. I certainly understand your disappointment with the daily service fee, which covers the cost of unlimited in-room internet access, two bottles of water daily in your room, daily newspaper, in-room safe and refrigerator and self-parking. Generally this is well received by our guests, as individually, these items add up to a much more significant amount. Thanks again for taking the time to post a review. We value your business, and I hope that you will consider returning to our hotel, the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5

Great location! Very convenient

Pros: Cleanliness and friendly staff
Cons: The room was a little small but ok for one night
Location: Great location if you are going shopping
We were going to Crayola experience for a fieldtrip. It was very convenient to stay close to it. The hotel room was very clean and the staff was very friendly.

Posted by , from Fernandina Beach, FL on May 7, 2017

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Comment from Hotel Management

May 9, 2017 by General Manager

Dear Jila, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that overall you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5

Amazing!!..

This hotel was the perfect priced hotel.. if your looking for an affordable hotel this is the place. It's also joined with the Florida mall which is very convenient. Many places to eat in the mall..

Posted by , from y on Apr 23, 2017

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Comment from Hotel Management

Apr 26, 2017 by General Manager

Dear pauly414, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

4 out of 5

Great Location

Pros: Didn't see any wild, unsupervised children
Cons: Keep up the good work!
Location: Plenty to do
Great location because it's within the mall Though the mall can be a bit low class/touristy at times, thankfully this wasn't reflected in the hotel. The hotel was a bit more classy/elegant than we expected--which was a good thing. We will stay here again since it was low key and had a decent clientele. We're a couple with no children though, so we're not fans of places where wild kids are allowed to run wild by clueless parents.

Posted by on Feb 18, 2017

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Comment from Hotel Management

Feb 20, 2017 by General Manager

Dear John, Thank you for taking the time to share your feedback, and for posting a review following your recent visit to our hotel. I am pleased to hear that you enjoyed your stay, and we look forward to welcoming you again the next time your travels bring you back to the Orlando area. Sincerely, John Lamont General Manager

5 out of 5
It was great experience i would do it again the place was awesome seen plenty

Posted by on Apr 19, 2016

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4 out of 5
Pros: The hotel is great if you are attending an event there.
Location: The location is pretty centrally located from what I can tell. We were attending a conference there so we were not able to explore the area.
Our experience was good. We were attending a conference there so it was very convenient to be able to stay right on site. There is a mall attached to the hotel so you don't even have to leave once you are checked in.

Posted by on Jan 14, 2016

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5 out of 5

TD beautiful hotel out of the hustle and bustle

Hotel was nice added more fees for basic use of normal hotel facilities No microwave in room can get at addl $15.00 a day 😠 Nothing u can do when you've book for 4 days except try to find another hotel. Other than above mention had a great time in Orlando

Posted by , from Louisiana on Jul 29, 2015

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4 out of 5

Pleasantly surprised

While it wasn't the most convenient place to be for our traveling purpose, it was a well appointed hotel literally attached to the mall. Plenty of places to eat right there with even a pharmacy in the hotel. Overall pleased

Posted by on Mar 23, 2015

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2 out of 5

Will be charged a "resort" fee daily

Cons: daily resort fee
The hotel was fine. I did not like being charged a resort fee for things that are listed on their own webpage as amenities.

Posted by on Jan 3, 2013

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5 out of 5

Good experience with this hotel

Pros: Close restaurants, Quiet
We had excellent vacation time staying in this hotel...

Posted by , from York, PA on Dec 28, 2012

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About the The Florida Hotel & Conference Center, BW Premier Collection

Location 1500 Sand Lake Road, Orlando, FL 32809

Property Features

The Florida Hotel & Conference Center, BW Premier Collection offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 50000 square feet (4645 square meters) and includes a conference center. Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly The Florida Hotel & Conference Center, BW Premier Collection. Free self parking is available. This 3.5-star Orlando hotel is smoke free.

  • 1 building
  • 510 guestrooms or units
  • 11 levels
  • 2 dining venues
  • 25 conference rooms
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Grocery/convenience store
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (12.1 km / 7.5 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Florida Hotel & Conference Center, BW Premier Collection offers 510 air-conditioned accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. LED televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10:30 AM.

Crickets - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Marcelos Bistro - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Guests enjoy a large outdoor splash pool and adjacent spa tub. A 24-hour fitness room provides treadmills, stair machines, free weights, and other equipment. Spa services are available on site.

Numerous golf courses are located in the Orlando area. Within six miles of the hotel, the Shingle Creek Golf Club features a par 72 course designed by David Harman. The scenic course lies along Shingle Creek, headwaters to the Florida Everglades.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 20.25 per accommodation, per night

The resort fee includes:

  • Pool access
  • Spa tub access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Faxes
  • In-room safe
  • In-room coffee
  • In-room bottled water
  • Self parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17.95 plus taxes per person (approximately)
  • Fee for in-room wireless Internet: USD 20.25 per night (rates may vary)
  • Valet parking fee: USD 20 per night (in/out privileges)
  • Late check-out fee: USD 75.00
  • In-room microwave fee: USD 15 per stay
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • BW Premier Collection
  • Florida Hotel BW Premier Collection
  • Florida BW Premier Collection
  • The Florida Hotel Conference Center BW Premier Collection

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Promotions

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel January 18 - December 31, 2017 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period starting from day of first use.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period - starting from day of first use. Tickets must be purchased between January 18, 2017 and December 31, 2017 from the Local Expert desk in the lobby. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Offer subject to availability. Full details at check-in. Other restrictions may apply.

25% Off Shows in Orlando

Book a stay now - January 31, 2018 for travel during the same period and receive 25% off the purchase of show tickets.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Show tickets must be purchased by January 31, 2018 for redemption by February 28, 2018. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows in Orlando carried by Local Expert concierge desk. Additional tickets may be purchased at the regular retail rate. Taxes are included. Admission to theme park is not included in this offer. Parking is not included. No refunds for any unused or partially used tickets. Show tickets are non-transferable, non-refundable, not for re-sale, void if altered, will not be replaced if lost or stolen and may be confiscated without restitution for misuse. No refunds for any unused or partially used show tickets. Improper use constitutes fraud. Offer subject to availability. Other restrictions may apply. See specific show information for more details.