"The rooms, the location, the staff and facilities far exceeded our expecatations. Our rooms were beautiful, we were overlooking the mini golf, inside ... " More

By a verified traveler on Sun 04 Jun 2017

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Hotel Description

A family-friendly stay in Kissimmee awaits you at Ramada Kissimmee Gateway. You'll be 4 km (2.5 mi) from Disney's Animal Kingdom® Theme Park and 7.8 km (4.8 mi) from Disney's Hollywood Studios®. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

All 500 rooms feature flat-screen TVs with cable channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Refrigerators and room service make in-room dining convenient. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

Smokehouse Grill / Deli serves American cuisine and is open for breakfast and dinner. For a drink, you can stop by the hotel's own bar/lounge. 8495 square feet (789 square meters) of event facilities include 7 meeting rooms and a conference center, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas, a fitness center, and a free manager's reception. Each morning full breakfast is served between 7 AM and 11 AM. There's also RV/bus/truck parking, along with the convenience of a free theme park shuttle.

Attractions within a 15-minute drive of this 3-star Kissimmee hotel include Walt Disney World® and ChampionsGate Golf Club.

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$52 per night

Standard Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 2 Queen Beds, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, No View

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Tower

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Ramada Kissimmee Gateway ratings based on 174 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
2 out of 5

Never Again.

When we got to our first room, it wasn't even ready. There was garbage from who ever stayed there first and the sheets weren't even done. So we get our room switched, we get there and the keys don't work. The super nice girl changes them for us and we're finally in. The keys were an ongoing issue. Everyday they'd stop working and I had to get new ones. The washing machine left some weird gunk on all my black clothing - even after I washed them twice. The dryer didn't fully dry my clothes. The staff was overall friendly, but a few of them were dismissive with my questions. Overall, it served its purpose, we needed a room and they provided one. I wouldn't stay here again though.

Posted by , from New York, NY on Jun 10, 2017

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5 out of 5

Wonderful

The rooms, the location, the staff and facilities far exceeded our expecatations. Our rooms were beautiful, we were overlooking the mini golf, inside our rooms we never heard outdoor noises. Security was excellent. We had 4 rooms, with 15 people and all of us enjoyed our stay there.

Posted by on Jun 4, 2017

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Comment from Hotel Management

Jun 7, 2017 by Andy S Ramada GM

Thank you anonymous for the 5 out of 5 score! To all Expedia review readers, the guests that wrote this had 4 rooms in the standard section of the hotel, so please consider this when reading any negative reviews. Thank you again, we really appreciate you taking the time to post such a positive review!

5 out of 5

Return Visit

I have come to Kissimmee many times over the years and I have chosen to stay at this hotel more often than any other hotel in the area. It has been pleasing to me for what I have needed, the staff has always been more than helpful and the location is ideal for my activities in the area. I will continue to book my stay here in the future.

Posted by , from Louisville, Kentucky on May 8, 2017

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Comment from Hotel Management

Jun 2, 2017 by Andy S. Ramada Gateway GM

Bill, thanks so much for taking the time to comment, and for the 5 stars! I am glad to hear you will be back and if there is ever anything that is not up to your expectations, please let us know. I sincerely appreciate your business!

4 out of 5

Great location for disney goers

It was in great location 10 minutes from all disney parks

Posted by on Apr 25, 2017

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Comment from Hotel Management

Apr 29, 2017 by Andy S. Ramada Gateway GM

Thanks for taking the time to comment and for the 4 Star rating! As you can imagine, it is appreciated!

1 out of 5

HOTEL CONDITION

Pros: NOTHING
Cons: EVERYTHING NEEDS TO BE IMPROVE
Location: THAT WAS OK
THIS HOTEL NEEDS TO BE REBUILT, IS TOO OLD. WE ORDERED A HANDICAP ROOM AND IT HAS BEEN THE WORSE ROOM WE EVER RENTED. THE SHOWER VERY DANGEROUS, THE WATER RUN ALL OVER THE FLOOR, MY HUSBAND HAS A WALKING PROBLEM AND I HAVE TO BE DRYING THE FLOOR WITH TOWELS SO HE DID NOT SLIP ON IT. THEN, THE TOILETT WAS NOT IN GOOD SHAPE, THE REFRIGERATOR FREEZE WHAT EVER WE PUT IN IT, THE BEDS TO NOICE AND UNCOMFORTABLE, THE PILLOS IF YOU CAN CALL THOSE PIECES OF RAG PILLOWS WERE TERRIBLE AND SMALL,OVERALL THE WORSE HOTEL WE HAVE EVER BEEN AT.

Posted by , from TALLAHASSEE, FL on Mar 28, 2017

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Comment from Hotel Management

May 1, 2017 by Andy S. Ramada Gateway GM

Our walk in shower rooms in the deluxe tower have floors sloped to the drain, not into the toilet/sink area, if the shower curtain is kept closed, the water should not flow outside of the shower stall. This to me is the perfect example of an unfair rating for a hotel.... beds being uncomfortable is very subjective, most guests love our beds, pillows could have been replaced if we are aware of the dissatisfaction and if the refrigerator in the room was freezing food, let us know....how would you expect the hotel to know that if you don't say anything. It is hard not to come off as defensive but with a "1" rating it seems necessary to prevent others to put too much stock into the review. We have NEVER had a complaint like this about our accessible rooms in the deluxe section before.

2 out of 5

Don't do it

Pros: Movie channels, that's it.
Cons: Cleanliness, Quieter rooms, Shampoo,
I would not go back. There was a bright red spider in the bathroom; they gave us 2 conditioners and no shampoo; we could hear every footstep above us and outside, the AC was louder than a car engine; the bathroom did not feel clean (peeling caulk, rust on toilet fasteners, spider, stains, brackets on the wall with nothing hanging). I would have stayed somewhere cheaper if I didn't care about how the room was. I do not recommend.

Posted by on Jan 13, 2017

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3 out of 5

Upgrade needed

Staff was very very friendly and helpful, no complaints there. Hotel pics was not the same as on the site. It looked like they put us in a separate hotel. Hotel need a major upgrade. The headboard look like it was cemented to the wall and it was starting to fall. The mattress was okay. The sheets was still a little damped but they need to be thrown out and replaced with new sheets, I could tell they were old. One of my towels had something on it, maybe scab I really couldn't make out what it was, but there was plenty of towels. The toilet seat was broken, was going to call for them to fix it but it stated maintenance leave around a certain time and it was past the time. The small "fridge" was tiny and was placed on the floor and it was rusted. The smell of the room smelled like mold. The curtains was molded. My husband and I was taking a nap before going to Halloween horror night and he asked me to scratch his arm so I did, than a minute later I felt a itch so I looked at my arm and I saw a bed bug, we slept on top of the duvet and used the extra duvet on top of us. The bug crawled into the duvet cover. I screamed and my husband woke up and asked me what was wrong and I told him and he said I was seeing stuff and that we checked the bed before laying in it, so since I couldn't prove it to him that he didn't want me to complain to the office, but I'm telling you guys there was a bug in the bed because the next morning we both found bug bites on us

Posted by , from Florida on Sep 26, 2016

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5 out of 5

Nice Hotel

I've stayed at this hotel twice and haven't had any problems

Posted by on Sep 12, 2016

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5 out of 5

The Best, Clean, Affordable Hotel!

This hotel was the Best! The staff was fantastic! The hotel was clean, affordable, quiet and so comfortable! The pool area was very nice and the pool was clean and refreshing! We only stayed one night so didnt get a chance to use all the amminities or eat the restuarant but we plan on coming back soon!

Posted by , from West Palm Beach on Sep 7, 2016

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4 out of 5

Nice and comfy hotel, very well located

Hotel is great. People at the front desk were not very kind. Seems to me that the fact the reservation wasn't made through their site bothered them. I had booked a suite with a king bed and a sofa bed, and they assigned me a regular two queen bed room but it was OK. The maids were very nice and the room was very clean and neat every day. Other than that our stay there was very pleasant.

Posted by , from Venezuela on Aug 2, 2016

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Comment from Hotel Management

by Andy S. General Manager

Sometimes when a guest books through a third party, what the guest thinks they booked, and what the third party sent to the hotel are two different things. When the reservation comes to us, it has a rate attached to a room type. That is what we put into our system. The third party has a contracted rate for each room type. When they send us a reservation, it comes with both rate and roomtype requested. I'm glad that you enjoyed the room that you were in and I am sorry that it was not what you thought you reserved.

Property Features

Ramada Kissimmee Gateway offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered on select days. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 8495 square feet (789 square meters) and includes a conference center. Tour/ticket assistance, barbecue grills, and an arcade/game room are also featured at the family-friendly Ramada Kissimmee Gateway. Self parking is free. This 3-star Kissimmee hotel is smoke free.

  • 500 guestrooms or units
  • 9 buildings
  • 8 conference rooms
  • 8495 sq ft of conference space
  • 789 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Manager's reception (free)
  • Coffee shop
  • Deli
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Free theme park shuttle
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Miniature golf on site
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (35.7 km / 22.2 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Free self parking

Room Amenities

Ramada Kissimmee Gateway offers 500 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary newspapers and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The hotel hosts a free manager's reception on select days.

Smokehouse Grill / Deli - This sports bar specializes in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

The hotel offers a 24-hour fitness facility, two outdoor pools, a video-game arcade, shuffleboard, basketball, and miniature putting green.

The recreational activities listed below are available either on-site or near the hotel; fees may apply.

  • Miniature golf on site
  • Golfing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 50 per pet, per stay
  • Maximum 2 per room (weight limit: 30 lb)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.95 and USD 9.95 per person (approximately)
  • Pet fee: USD 50 per pet, per stay
  • Late check-out fee: USD 10
  • In-room microwave fee: USD 5 per day
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Kissimmee
  • Gateway Ramada Kissimmee
  • Kissimmee Ramada
  • Kissimmee Ramada Gateway
  • Ramada Gateway
  • Ramada Gateway Hotel
  • Ramada Gateway Hotel Kissimmee
  • Ramada Gateway Kissimmee
  • Ramada Kissimmee
  • Ramada Kissimmee Gateway
  • Ramada Gateway Kissimmee Hotel Kissimmee
  • Ramada Hotel Gateway
  • Ramada Hotel Kissimmee
  • Ramada Plaza Gateway Kissimmee
  • Ramada Plaza Gateway Orlando
  • Ramada Kissimmee Gateway Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).