Ratings based on 126 Guest Reviews

Hear it directly from our travelers
3.7 out of 5
75% of guests recommend
3.7 Room cleanliness
3.8 Service & staff
3.8 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
3 out of 5
Recommended
for Everyone
by A traveler

Good choice near to Orlanado

Posted Mar 21, 2017
Pros: Access
Nice Hotel easily accessible. Rooms medium size but clean. Good staff.
4 out of 5
Recommended
for Everyone
by A traveler

Nice hotel for the price! Good value and location

Posted Mar 20, 2017
Pros: Pool area , well designed
Cons: carpeting
Location: Disney/parks near by, easy access from hotel, shopping and restaurants within walking distance
Loved the shuttle to Epcot daily :) Friendly! Very helpful desk
5 out of 5
Recommended
for Everyone
by A traveler

Posted Mar 13, 2017
The staff was extremely friendly and helpful. The hotel is close to many restaurants and some outlet stores.
4 out of 5
Recommended
for Everyone
by A traveler from tampa, florida

Nice hotel,

Posted Feb 21, 2017
Great stay, close to ESPN world of sports. Nice pool
Comment from Hotel Management
Feb 23, 2017 by Mara B, Hotel Management
Thank you for your feedback. We are happy to see you enjoyed your overall stay with us. We hope to see you back soon.
5 out of 5
Recommended
for Everyone
by A traveler

Very nice hotel, a lot of spa and a huge pool also

Posted Feb 20, 2017
There are two spa, and a warm swimming pool. One huge swimming pool with slice and one baby pool.
Comment from Hotel Management
Feb 23, 2017 by Mara B, Hotel Management
Thank you for your feedback. We are happy to see you enjoyed your stay with us. We hope to see you back soon.
3 out of 5
by A traveler from New York

Just okay

Posted Feb 11, 2017
While it was not awful, the hotel needs to be freshened up and updated.
Comment from Hotel Management
Mar 1, 2017 by Mara B, Hotel Management
Thank you for your feedback. We apologize for the dissatisfaction experienced during your stay. Your comments will be shared with my team for future improvements. We hope you visit us again in the future and give us an opportunity to exceed your expectations.
5 out of 5
Recommended
for Everyone
by A traveler from Miami

Awesome Hotel!

Posted Feb 8, 2017
Pros: Quiet, and Large. beautiful view.
Cons: GET NEW WATERPROOF BEDDING!
Location: EVERYTHING IS NEARBY!
LOOOVED THIS PLACE. definitely will be coming back when i visit the parks again. ONLY thing I must complain about, is the waterproof cover under the blankets. My son had an accident, and i removed all the sheets from the bed, only to find blood on the opposite side of the cover... pretty gross. I truly hope they trashed that, as i left it on the floor in a corner..... Other than the pretty gross OLD PERIOD BLOOD... I will book again here. it was an amazing and beautiful stay. besides the one incident everything was perfect.
Comment from Hotel Management
Feb 23, 2017 by Mara B, Hotel Management
Thank you for your feedback. We are happy to see you enjoyed your stay with us. We hope to see you back soon.
4 out of 5
Recommended
for Everyone
by A traveler from Detroit

Nice, quiet hotel, great pool, close to restaurant

Posted Feb 3, 2017
Pros: Free parking, close to all major attractions, restaurants, shopping malls.
Cons: Bathtub faucet was broken.
Location: Close to Disney, Universal and all other parks. Close to various restaurants and shopping malls.
Very accommodating hotel, relaxing, no issues. I was scared because of the previous reviews, but everything was ok. Hotel grounds are beautiful, rooms are clean, and pool area is awesome! Staff is very nice and helpful. Daily cleaning service did an excellent job!
Comment from Hotel Management
Feb 23, 2017 by Mara B, Hotel Management
Thank you for your feedback. We are happy to see you enjoyed your overall stay with us. We hope to see you back soon.
3 out of 5
Recommended
for Families
by A traveler from ma

could be better

Posted Jan 23, 2017
Pros: location is very good, lobby and swimming pools are pretty
Cons: cleaner room, staff with smiles, I stay 4 days the whole time has no elevator?? walk all the way to the end to the OTHER elevator
Location: very good that their are plaza, food, walgreen, coffee and most importantly very close to disney
nice location ok staff, could use some smile elevator was broken nearest to room. pushing the double stroller for a long walk back/forth to room EVERYDAY plus walking to always full parking on top of already lots of walking at disney world. hair all over bath tub, slow drain shower and toilet not so clean. sheet has hair as well. I end up buying some lysol spray and some bathtub cleaner to clean since I have small children, they touch EVERYTHING somebody exit through the emergency exit we were the room right next to it, waited maybe 15-20 mins for somebody to shut it off while my baby was napping. the water fountain is very dirty not nice to look at, bugs!
5 out of 5
Recommended
for Everyone
by A traveler from Iowa

Enjoyed our stay here

Posted Jan 22, 2017
Pros: Clean rooms & friendly staff. Heated pool
Location: We wanted close to Epcot so our location was great. Also close to the other parks if your interested in them.
This was our first trip to Orlando, the hotel was very nice & staff helpful. We loved the pool & thought the Grayline tours were great. Glad it was a less busy time & the price was great.
Comment from Hotel Management
Jan 27, 2017 by Mara B, Hotel Management
Thank you for your feedback. We are happy to see you enjoyed your stay with us and hope to see you back soon.