4.4 out of 5

"April 14-16, 2018 The staff was great and accommodating The buffet breakfast was very good (not "Continental" with fruit, cereal and a waffle make ... " More

By a verified traveler on Mon 16 Apr 2018

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Hotel Description

Family-friendly 3-star hotel near Universal’s Volcano Bay

In Orlando

Stay at this Orlando hotel and you'll be within half a mile (1 km) of Orlando International Premium Outlets and 2 miles (3 km) of Universal’s Volcano Bay™. Mall at Millenia is within 3 miles (5 km) and Aquatica is within 9 miles (15 km).

Business services

This hotel features an outdoor pool and a fitness center. Traveling for business? Take advantage of the free WiFi in public areas, express check-in, and conference space. Relax with a drink at the bar/lounge and enjoy perks like free self parking.

Free WiFi, sofa beds

The 151 guestrooms feature comforts like premium bedding and down comforters, while sitting areas and refrigerators offer the conveniences of home. Flat-screen TVs come with DVD players, and other amenities include free WiFi and sofa beds.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$114 per night

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, Multiple Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Hyatt Place across from Universal Orlando Resort ratings based on 70 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Hyatt Place across from Universal Orlando Resort

Everyone (13) Business (1) Family (1)
5 out of 5
Loved the location of the hotel close to everything and free breakfast was a plus!!!!

Posted by on Sep 20, 2018

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Comment from Hotel Management

Sep 21, 2018 by Danny C

Hello: Thank you and we look forward to hosting you again very soon.

3 out of 5
Very nice staff (Mr. Peter) and breakfast; however, very disappointed in the size of the beds and bathroom 🚻- to small.

Posted by on Aug 2, 2018

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Comment from Hotel Management

Aug 3, 2018 by Danny C

Hello: Thank you so much for your feedback and we hope that we will have the opportunity to host you again soon.

4 out of 5

Two Days of relaxation

Pros: Convenient to everything. The hotel is directly across the street from the Universal entrance, so a good GPS app makes it easy to find what you need.
Cons: If you advertise a "freshly prepared food menu 24/7", then deliver what you advertise
Location: North of Disney, south of downtown Orlando A couple of miles from Sea World/Discovery Cove and a mile from Texas de Brazil and one of the Outlet Malls
April 14-16, 2018 The staff was great and accommodating The buffet breakfast was very good (not "Continental" with fruit, cereal and a waffle maker). Along with the things you expect from the "Continental" breakfast, you have fresh eggs, sausage links, prepared waffles and just about anything else you need to put together a breakfast that is just right for you We were there for the Buffet/Eagles concert and did not get back to the hotel until 1:30 AM. DO NOT BELIEVE the "freshly prepared 24/7" claim. We had our choice of whatever was left in the (deli style) cooler to be heated or some sort of pizza that didn't have any description (and wasn't in the cooler), or TGI Fridays across the street that closed at 2:00 AM (We opted to order pizza to be delivered to our room from one of the better known pizza chains) Overall, we got what we wanted, which was to relax and get away from our real life crap for a day or two without being bothered, so it met that requirement We are thinking about a return trip with our dogs. We will have to investigate further concerning the claim of pet friendly before booking

Posted by , from Tampa Bay area on Apr 16, 2018

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Comment from Hotel Management

Apr 17, 2018 by Danny C

Hello Jim: Thank you so much for your feedback. We hope that we will have another opportunity to host you again the next time you are in Orlando.

5 out of 5

Superior

Front desk went out of their with everything we needed. Very friendly & helpful. Would highly recommend this hotel. Would stay again.

Posted by on May 1, 2017

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Comment from Hotel Management

May 26, 2017 by Jordan Inth

We are very pleased to hear the kind feedback about our team. Thank you for the high recommendation! See you again soon!

5 out of 5
Nice hotel close to universal studios with shuttle service to universal.

Posted by on Apr 30, 2017

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Comment from Hotel Management

May 26, 2017 by Jordan Inth

Thank you for the kind feedback!

3 out of 5

Overpriced. outdated. pleasant staffs.

Pros: staffs were pleasant.
Cons: hotel is outdate.
Location: There is a TGI Friday next door, and 5 min walk there is a Japanese restaurant. 10 min there is a Walgreen. Otherwise, not much.
Came during Christmas with my wife and 9 years old son. The hotel does not worth $200/night. The hotel is outdated, and not much access to other things. The only reason it charges so much is only because it is very close to Universal Studio, thinking that we will spend most of our time at the theme park anyways,, but the bus was so full and so scarce anyways that we ended up renting a car for the week. We took the high floor option which charged extra, I thought that was a scam, it was just 6th floor, and the view was mediocre at best. The staffs were very nice, except for Angel who I requested for a 1 hour extension on the day of check out since my wife went to do facial and returning 12pm , he politely refused stating that they have many rooms that they needed to turn that day. He was nice about it, but he took the convenient route and simply refused me, I took the 1 hour anyway since my wife came back at 12pm. The breakfast was great. Overall, overpriced, not much accessibility. very pleasant staff. Also, around the hotel there were many construction sites, difficult for GPS to navigate. And the elevator was the slowest in the world.

Posted by , from New York City on Jan 2, 2017

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5 out of 5

Great location

Hotel is about 15 minutes walking distance from universal studios and about 15 driving to wet and wild water park. Room was spacious only complaint is that rooms have no microwave. Shuttle service was a plus. Hotel breakfast buffet was good and a money saver every morning. Friendly staff always making sure you feel welcome. Overall great I do recommend.

Posted by , from chicago on Aug 31, 2016

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5 out of 5

Nice hotel close to universal studios

Pros: Spacious rooms very clean. Staff was very friendly, Laundry facility, park shuttle always on time.
Cons: I wish they had a hot tub in the pool area that was the only thing missing.
Location: Universal studios is within walking distance.
Friendly staff very nice and informative. Hotel very clean and spacious rooms.

Posted by on May 16, 2016

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2 out of 5

For a Hyatt Place I expect more.

Pros: Close to Universal
Cons: Needs to be completely gutted and redone
Location: Close to Universal
It was ok but nothing to write home about. We asked at the front desk how old the hotel was and they answered that it was remodeled within the past couple of years. I think all they did to remodel was remove the bathtub and use the same space to install a shower with glass doors. I think they tried but missed the mark. The elevators are old, do not operate well and are very slow. They appear to stop at every floor even thought the doors do not open. If you can get a really, truly incredible low price it will be ok because of location. It is close to Universal.

Posted by , from North Carolina on Oct 16, 2015

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4 out of 5

Great stay for Universal.

Pros: The small bathrooms, and inch of clearance between the door and toilet.
Cons: The bathrooms. Make the sink area a little smaller and the bathroom bigger.
Location: Perfect for Universal and City Walk. Hopefully the new construction they just started doesn't mean longer walks to Universal.
Great hotel, free breakfast is ok. Walking distance to Universal which is perfect for dinners if you want to dine at City Walk. Didn't use the shuttles as I prefer walking. The staff was great and friendly. The only downside is the small bathrooms. The bathroom door has about an inch of clearance on the toilet when closing or opening the door. It makes it odd because you have to stand on the side of the toilet to close the door, which is awkward. While the stand up shower is nice, and I appreciate the effort and tall shower door, the light for the bathroom is outside the shower close to the top rail for the door which makes it seem dark inside the shower.

Posted by , from Crown Point, IN on Sep 27, 2015

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About the Hyatt Place across from Universal Orlando Resort

Location 5895 Caravan Ct, Orlando, FL 32819

Property Features

Hyatt Place across from Universal Orlando Resort offers its guests an outdoor pool and a fitness center. There's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The family-friendly Hyatt Place across from Universal Orlando Resort also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 3-star Orlando hotel is smoke free.

  • 151 guestrooms or units
  • Bar or lounge
  • Coffee shop
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (27.3 km / 16.9 mi)
  • Parking: Free self parking

Room Amenities

Hyatt Place across from Universal Orlando Resort offers 151 air-conditioned accommodations with DVD players and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with pay movies. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Cribs available
  • Housekeeping (daily)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is 18

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Hotel Orlando/Universal
  • Hyatt Place Orlando/Universal
  • Hyatt Place Orlando/Universal Hotel Orlando
  • Hyatt Place Orlando
  • Hyatt Place Universal Studios Hotel Orlando
  • Hyatt Universal Studios
  • Hyatt Place Orlando/Universal Hotel
  • Hyatt Place Orlando/Universal Orlando
  • Hyatt Place across Universal Orlando Resort
  • Hyatt Place across Universal Resort
  • Hyatt Place across Universal Orlando
  • Hyatt Place across Universal

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.