Posted May 31, 2016 on Hotels
We really enjoyed our stay here, there were a few things that would have made the trip perfect: post a bus schedule with pick up locations, I had to keep calling the front desk to ask about the busses, also a safe in the room would be helpful, we carry guns and didn't want to take them to the Disney parks, would have been nice to have a safe to lock them in
Comment from Hotel Management
Jun 29, 2016 by Mkahramane, Hotel Management
On behalf of all of us here at the Holiday Inn Resort Orlando Suites – Waterpark, I would like to take the opportunity to thank you for staying with us and for sharing your feedback. I am delighted to hear you enjoyed your stay with us. I sincerely apologize for any inconvenience during your visit. Your comments were shared with our management team to further follow up with their respective areas. We have bus schedules available at check in as well at our guest services desk by the bus pick up. I am sorry to hear you did not get a copy at time of check in. In regards to the safes, we have safety deposit boxes available at the desk 24/7 and we are in process of installing safes in all of our suites in the near future.
Once again, thank you for staying with us and look forward to welcoming you back.