Nice place, very gentle employees, but no free Internet and we were even extra charged for silly things...
Comment from Hotel Management
Nov 25, 2015 by Diamond Resorts, Hotel Management
Thank you for your review. We apologize for any communication or billing complications you encountered with regards to our resort fees. It is truly regrettable that you did not feel the mere $6.00 per/day resort fee we charge was a great value for all it includes such as, mini golf, ping pong, pools and hot tubs, use of BBQ grills, fitness center, business computer/internet and boarding pass printing, luggage storage, organized activities, and use of recreational facilities and complimentary coffee in the lobby daily until noon. If this policy was not property conveyed to you during your reservation booking or at hotel registration, we will be sure our teams receive special coaching so they will better inform all our guests. We hope, that you had an otherwise pleasant stay and we will see you coming back in the future!