Very Nice Resort, but NOT a Hotel.
Posted Oct 30, 2016
It was very clean & the grounds were well kept. There were many activities for families (mini-golf, games, nightly activities, an arcade at a sister property, several pools, ping pong, a jacuzzi or 2, etc.) if you just want to hang out at the resort for a day. We would definitely visit again. There are two issues I had that are not bad enough to lower my score, but still big enough to pass on. 1) Make sure you realize that it's not a hotel, but a condo type experience, i.e., no daily housekeeping and you need to purchase or bring supplies like toilet paper. (Upon check-out the concierge did tell me we could have asked for more of supplies, but since there wasn't maid service and there were notes about "these supplies will get you started," we assumed that would not be the case.) It wasn't a deal breaker, but it was a surprise. I rechecked the listing and it definitely sounds like a regular resort hotel, not like a rental apartment or condo. 2) The space under the doors (2) between us and our adjoining neighbors was pretty big. I stuck a towel under the door to help muffle some of the sound of their crying child, their dryer (?) tumbling something metallic, etc. Maybe seal it up a little better?
Comment from Hotel Management
Sep 27, 2017 by Steve, Hotel Management
Hi, thank you for contacting us. We try very hard to make our guests happy and appreciate your feedback!