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Hotel Description

Grand Hotel Orlando places you in the center of Orlando, within a 30-minute stroll of Coca-Cola Orlando Eye and Congo River Golf - Orlando I-Drive. Highlights at this hotel include free daily breakfast, an outdoor swimming pool, and free self parking.

TVs with cable channels are featured in all 334 rooms, and you can enjoy free WiFi, coffee/tea makers, and safes. You'll find nice touches like free toiletries and premium bedding to enhance your stay. Refrigerators, hair dryers, and phones are also available.

Enjoy the 24-hour fitness center, kids' swimming pool, and pool loungers. 1000 square feet (93 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and laundry facilities. Free hot/cold buffet breakfast is available daily between 7 AM and 10 AM. There's also the convenience of a free area shuttle.

With a stay at this 3-star Sand Lake hotel, you'll be 3.4 km (2.1 mi) from Orlando International Premium Outlets.

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max
$66 per night

Deluxe King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pet Friendly - 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Pool View King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Pool View 2 Queen

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

18% of guests recommend out of 426 reviews

Excellent 110
Good 147
Average 91
Poor 32
Terrible 46
Value <span>4.0</span> out of 5
Rooms <span>3.5</span> out of 5
Cleanliness <span>3.5</span> out of 5
Service <span>3.5</span> out of 5

Property Features

Grand Hotel Orlando offers its guests an outdoor pool, a 24-hour fitness center, and a children's pool. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the business-friendly Grand Hotel Orlando. Free self parking is available. A complete renovation of Grand Hotel Orlando was completed in May 2016. This 3-star Orlando hotel is smoke free.

  • 334 guestrooms or units
  • 4 levels
  • 5 buildings
  • 2 conference rooms
  • 1000 sq ft of conference space
  • 93 sq m of conference space
  • Breakfast available (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Children's pool
  • Free area shuttle
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (22.1 km / 13.7 mi)
  • Property shuttles: Free area shuttle and theme park shuttle
  • Parking: Free self parking

Room Amenities

Grand Hotel Orlando offers 334 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast daily from 7 AM to 10 AM.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 3 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pets

  • Pets: USD 45.00 per accommodation, per stay, plus a deposit of USD 45.00 per stay
  • Only dogs and cats are allowed
  • Maximum 1 per room (weight limit: 25 lb)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 10.00 per accommodation, per night

The resort fee includes:

  • Breakfast
  • Fitness center access
  • Shuttle service
  • Business center/computer access
  • Internet access
  • Phone calls
  • In-room safe
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 45.00 per stay
  • Pet fee: USD 45.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Universal
  • Quality Inn Universal I
  • Quality Inn Universal Studios
  • Grand Orlando
  • Quality Universal Studios I Drive Area
  • Studios Universal
  • Universal
  • Universal Quality Inn
  • Universal Studios
  • WOW Resort Orlando
  • WOW Orlando

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Grand Hotel Orlando.

Promotions

25% Off Shows in Orlando

Book a stay now - January 31, 2018 for travel during the same period and receive 25% off the purchase of show tickets.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Show tickets must be purchased by January 31, 2018 for redemption by February 28, 2018. A maximum of 2 tickets per show may be purchased using this offer. Offer is only valid for shows in Orlando carried by Local Expert concierge desk. Additional tickets may be purchased at the regular retail rate. Taxes are included. Admission to theme park is not included in this offer. Parking is not included. No refunds for any unused or partially used tickets. Show tickets are non-transferable, non-refundable, not for re-sale, void if altered, will not be replaced if lost or stolen and may be confiscated without restitution for misuse. No refunds for any unused or partially used show tickets. Improper use constitutes fraud. Offer subject to availability. Other restrictions may apply. See specific show information for more details.

USD 100 off 2 Universal Orlando® Multi-Visit Tickets

Book a stay in any room or rate plan for travel January 18 - December 31, 2017 and guests receive USD 100 off the purchase of 2 Universal Orlando 4 Day multi-visit admission tickets. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period starting from day of first use.


Guests must purchase tickets at the Local Expert concierge desk in the lobby. Discount is off the standard rates charged by Local Expert concierge desk. Additional tickets may be purchased at the non-promotional rate. Each Universal Orlando 4 Day Park to Park ticket entitles guest park-to-park admission to Universal Studios Florida®, and Universal's Islands of Adventure®, and access to select club venues in Universal CityWalk® for any 4 days, during a 7 day period - starting from day of first use. Tickets must be purchased between January 18, 2017 and December 31, 2017 from the Local Expert desk in the lobby. Tickets are for the sole use of hotel guests and may not be traded or sold. No refunds for any unused or partially used tickets. Improper use of tickets constitutes fraud. Offer subject to availability. Full details at check-in. Other restrictions may apply.