"The staff was really pleasant and helpful. The room was clean and house keeping great. " More

By a verified traveler on Mon 14 Aug 2017

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Hotel Description

At Country Inn & Suites By Carlson Orlando Airport, you'll be 9.6 km (6 mi) from Florida Mall and 19.4 km (12.1 mi) from SeaWorld® Orlando. Highlights at this hotel include free breakfast, an outdoor swimming pool, and free self parking.

You can enjoy LCD TVs with cable channels, and all 136 rooms feature free WiFi, coffee/tea makers, and free weekday newspapers. Refrigerators and microwaves make in-room dining convenient. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

Enjoy the 24-hour fitness center and spa tub. Business amenities include 2 meeting rooms and a 24-hour business center. Other amenities include free WiFi in public areas and laundry facilities. Hot/cold buffet breakfast is available for free.

Attractions within a 15-minute drive of this 3-star Orlando hotel include I-Drive 360 and Aquatica.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$85 per night

Suite, 1 King Bed, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking (1 Bedroom)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Country Inn & Suites By Carlson Orlando Airport ratings based on 33 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Great place

The staff was really pleasant and helpful. The room was clean and house keeping great.

Posted by , from Niles,IL on Aug 14, 2017

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Comment from Hotel Management

Aug 17, 2017 by General Manager

Matthew, thank you for choosing Country Inn & Suites by Carlson Orlando Airport for your accommodations and for leaving a review. We are delighted you enjoyed your stay with us, and your compliments will be shared with our staff, especially with the housekeeping team. We hope to see you again the next time you are in Orlando! Yours In Hospitality, Geri Pearson, General Manager

2 out of 5

OK, but facility needs updating.

Pros: Great breakfast bar.
Cons: No access to USB charging facility. Only hotel I have stayed in over last three years that did not provide LAN or USB hookups. The WiFi is ok. Housek
Location: I was visiting for a funeral so I did not take advantage of Orlando's offerings.
Check-in and check-out procedures were quick and easy. I was disappointed in the amenities in the room. Housekeeping was mediocre.

Posted by on Jul 21, 2017

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Comment from Hotel Management

Jul 23, 2017 by GM

Thank you for being our guest and for taking the time to leave feedback about your stay. We are so happy to see that you enjoyed our breakfast bar and that your experience at our front desk was pleasant. However, we are sorry that you were not happy with the outlets in your room. Your comments will be shared with our brand leaders and used when planning future changes to improve guest satisfaction. Again, we thank you for your feedback, and we hope that you will give us another chance to make a better impression in the future. Yours In Hospitality, Geri Pearson General Manager

5 out of 5

Comfortable, clean and close proximity to all

Was a pre stop before our cruise and it worked for us . Bed was comfortable a bit soft but we liked that, the room was more like a suite separate bedroom and separate living room , perfect for us. Breakfast. Could use some working on . Items offered may not fit the bill for everyone . I'm fussy about cleanliness and I was very comfortable . Can't say anything negative . It's obvious the place is being worked on and that's ok . Would definitely go back there .

Posted by , from Lawrenceviile , GA on Jun 16, 2017

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Comment from Hotel Management

Jun 18, 2017 by General Manager

Michele, thank you for taking the time to write about your stay at Country Inn & Suites by Carlson Orlando Airport. We are glad to read you liked your comfortable room and our location which was perfect for your needs. We appreciate your feedback and look forward to seeing you again soon. Yours In Hospitality, Geri Pearson, General Manager

5 out of 5

Great Hotel

Pros: Price, cleanliness, location, breakfast - basically, everything!
Cons: Mattress was much too soft with little or no support
Location: We enjoyed many tourist events and the location of the hotel made it easy to go in new directions each day!
This is a great hotel - especially for the pice. Centrally located for all out vacation needs. Only negative for us personally was that the mattress was much too soft. Otherwise everything else (including pillows) was perfect! The morning breakfast was awesome with so many items to choose from. The pool and hot tub were very clean and enjoyed having our breakfast by the pool each morning!

Posted by , from Minnesota on May 21, 2017

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Comment from Hotel Management

May 23, 2017 by General Manager

Thank you for taking the time to review your stay at the Country Inn & Suites by Carlson Orlando Airport. We are pleased you benefited from our close proximity to the airport and that you loved our breakfast offerings and affordable rates. We look forward to welcoming you back soon! Yours In Hospitality, Geri Pearson, General Manager

4 out of 5

nice hotel served needed purpose

Nice hotel with free shuttle to and from airport. Free continental breakfast as well

Posted by on Jan 13, 2017

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Comment from Hotel Management

Jan 15, 2017 by General Manager

We appreciate you choosing the Country Inn & Suites by Carlson Orlando Airport for your stay. It’s wonderful to know that you had a great time with us and loved our complimentary features. It was a pleasure to have you as our guest, and we look forward to serving you again Yours In Hospitality, Geri Pearson General Manager

2 out of 5

Good location,lousy facility.

Booked Park and Fly package well in advance,upon arrival was advised that my reservation did not include Park and Fly but was direct to a"Hay Lot" 3 miles away where for an additional 60.00 I was allowed to park my car.I will not book thru you again because of this.

Posted by , from Florida on Dec 22, 2016

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Comment from Hotel Management

Dec 24, 2016 by Manager

It was disappointing to read that we let you down during your stay with us. Thank you for sharing your observations as this gives us a chance to analyze and correct what we did wrong, thus improving our service. We apologize that this stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received this time. Yours In Hospitality, Geri Pearson General Manager

5 out of 5

Nice Hotel To Stay At

Pros: It was very clean.
Cons: nothing
Location: The hotel is near the airport which is nice if you are flying into Orlando and several eating establishments are within walking distance from hotel.
The staff was accommodating and the room was very clean. Breakfast was very delicious and plentiful.

Posted by on Dec 5, 2016

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Comment from Hotel Management

Dec 7, 2016 by General Manager

Thank you for taking the time to write about your stay at Country Inn & Suites by Carlson Orlando Airport. It is always great to read you enjoyed everything about our hotel, including our location, staff and facilities. We loved having you as our guest and look forward to welcoming you back soon. Yours In Hospitality, Geri Pearson, General Manager

2 out of 5

Don't expect much.

Pros: I have stayed at other hotels in this chain and was very pleased. The breakfast was decent.
Cons: The place could use a freshen up.
Location: There are some good restaurants in the area and are a very short drive from the airport.
The hotel was a bit run down. My King Suite was a handicap accessible room. The bench in the walk in shower was falling off the wall. I needed a ride from the airport. Apparently the hotel phone was down because no one answered the phone. I had to call the customer service 800 line. After 45 minutes waiting at the airport (the shuttle was supposed to run every 30 min) I took a cab to the hotel. All I got was my cab fare refunded with a bit of an attitude. The front desk could learn about customer service.

Posted by , from Reading, PA on Sep 28, 2016

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Comment from Hotel Management

Sep 30, 2016 by General Manager

It was disappointing to read that we let you down during your stay with us. Thank you for sharing your observations as this gives us a chance to analyze and correct what we did wrong, thus improving our service. We apologize that this stay was less than perfect, and we hope to have another chance to provide you with the outstanding hospitality you should have received this time. Yours In Hospitality, Geri Pearson General Manager

4 out of 5

not fancy but works

Courteous staff, clean. Airport Shuttle was fantastic; fast and efficient. rooms dated but perfectly fine, spacious.

Posted by , from idaho on Sep 23, 2016

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Comment from Hotel Management

Sep 25, 2016 by General Manager

Thank you for taking the time to write about your stay at Country Inn & Suites by Carlson Orlando Airport. We are thrilled to read that you liked our welcoming associates, spotless property, and reliable shuttle service. Thank you for staying with us, and we hope to see you again soon. Yours In Hospitality, Geri Pearson General Manager

4 out of 5

Wonderful

Great staff!!!!! A wonderful experience, will definitely stay here again when I come to Orlando.

Posted by on Sep 18, 2016

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Comment from Hotel Management

Sep 21, 2016 by General Manager

Thank you for choosing Country Inn & Suites by Carlson Orlando Airport and for sharing your wonderful comments. We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. Thanks again for all of your great feedback. We look forward to your next stay! Yours In Hospitality, Geri Pearson, General Manager

About the Country Inn & Suites By Carlson Orlando Airport

Location 5440 Forbes Pl, Orlando, FL 32812

Property Features

Country Inn & Suites By Carlson Orlando Airport offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Free breakfast is served. There are 2 meeting rooms available. A library, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Country Inn & Suites By Carlson Orlando Airport. Free self parking is available.

  • 1 building
  • 136 guestrooms or units
  • 6 levels
  • 2 conference rooms
  • Built in 2001
  • Breakfast available (free)
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Orlando, FL (MCO-Orlando Intl.) (3.9 km / 2.4 mi)
  • Parking: Free self parking

Room Amenities

Country Inn & Suites By Carlson Orlando Airport offers 136 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in March 2013.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 1:30 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Contact the property in advance to get details.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • Country Inn & Suites By Carlson Orlando Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.