Ratings based on 3,568 Guest Reviews

Hear it directly from our travelers
3.9 out of 5
92% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.7 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
1 out of 5
by A traveler

Don't resort to staying here

Posted Jan 30, 2016
Admittedly I was taking a business trip on a tight budget so I was looking for a cheap place to stay along I-drive. When I read the reviews about this "resort", the ones that stood out were "you get what you pay for here....which isn't much". I disagree...you don't even get what you pay for here. And by that I mean you don't get clean towels, a working lock on the door, or even much hot water. Several of my colleagues also stayed here and all of have a story of just how bad this place is. Here is a short list of just a few of he many scenarios we encountered: -dead bolt didn't work on the door -little to no hot water -no towels in the room and none available. I feel fortunate that I had ONE in my room for two of us staying there; excuse from staff that washing machine was broken. I did get two laundered, though stained towels for my last day. -cat feces outside room for duration of the stay - no cable, television would have been better with rabbit ears - one room had no running water in the sink -advertised wifi is only in the lobby. When asked about it was told that a room closer to the lobby was available so maybe able to "steal" it from there but those rooms don't get hot water The list could go on and on. All the staff had was excuses, no solutions. And there was never a manager around to speak with. In short, the only way that the word "resort" can be used to describe this location is "I can't believe I had to resort to staying here".
5 out of 5
Recommended
for Everyone
by A traveler from massachusetts

Vacation of a lifetime

Posted Jan 17, 2016
Travelocity made our Disney vacation a truly wonderful experience the flight and hotel were amazing no problems with checking in or anything a car rental for 10 dollars a day wow I could not have been happier thank you for your service
5 out of 5
Recommended
for Everyone
by A traveler from Bahamas

Excellent on price, rooms were clean.

Posted Dec 1, 2015
Family vacation here felt like home. Will stay again.
4 out of 5
Recommended
for Everyone
by A traveler

Great base for family visit to Universal

Posted Nov 13, 2015
Location: There were lots of things to do in the area with multiple choices for restaurants.
Staff was friendly and helpful. Room was comfortable and clean. Appreciated shuttle to the park.
3 out of 5
Recommended
for Couples
by Barbara from Sweden

Orlando? most expensive, inexpensive hotel!

Posted Nov 13, 2015 on Hotels
You were our second franchise BW on our trip and the one Before you (Jacksonville) not only gave US a free breakfast but when I asked if we could pay to invite my granddaughter and family on our last morning, they said, Oh my bring them along... it would be wonderful to have them here... THOSE gals were remarkable! Jus' sayin'
5 out of 5
Recommended
for Families
by A traveler from Ottawa, ON Canada

Very clean hotel close to Universal Studios

Posted Nov 12, 2015 on Expedia
Pros: Location, Price, Staff, Amenities, Restaurant
Location: very close to Universal Studios (could even walk to it). Wet and Wild is less than a block away. Several restaurants within 5-10 minute walk.
We were very impressed overall with our stay. All of the staff were friendly and helpful.
3 out of 5
Recommended
for Couples
by Not Provided

This traveler left a rating score only Posted Nov 12, 2015 on Hotels
5 out of 5
Recommended
for Couples
by Jaime from Naples

Great

Posted Nov 11, 2015 on Hotels
Just super clean place In a great area
5 out of 5
Recommended
for Families
by Alessandra

This traveler left a rating score only Posted Nov 11, 2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by A traveler

This traveler left a rating score only Posted Nov 10, 2015 on Hotels