Good value for budget minded
Posted Nov 24, 2016 on Expedia
This was my second stay at the Best Western Lake Buena Vista. The first time was in 2013, and very little has changed. VERY little -- but this isn't necessarily a bad thing; the hotel staff were very nice and accommodating, the room was absolutely spotless and the location, (for Disney), is superb. Free shuttle buses pick up and deliver about every twenty minutes so you never have to bother navigating the miles and miles of Disney highways and traffic. The downside is that the rooms are beginning to show their age, i;e; a closet safe that cannot be used with the newly installed door keys, enough pillows on the two beds to cover a small apartment but none really comfortable, no blankets in the room, a balcony door that only Samson could slide open, terrible video signal on the television and out-of-the-90's furniture. Another bur under my saddle was the guest services desk located in the lobby. They are quick with maps, directions and advice but when it's time to purchase park tickets they launch into their promotional slop about saving you over 50% BUT you have to attend a seminar about buying a timeshare. NO THANK YOU -- just sell me a ticket! Overall, this is a very good value if you are visiting any of the Disney parks on a budget. The hotel is very secure, roomy and the staff are well trained and efficient but if you're looking for a resort experience this is not your place.
Comment from Hotel Management
Dec 17, 2016 by Pablo, Hotel Management
Thank you for choosing our hotel. We appreciate your review and hope to see you again.