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HYATT house Pleasanton

3-star property
4545 Chabot Drive, Pleasanton, CA 1-855-201-7819
4.3 out of 5
Very good!
See all 11 travelocity Reviews

"The chef at the omelette station at breakfast as were the front desk agents were spectacular. Disappointed that no one came to tidy-upthe room, empty ... " More

By a verified traveler on Tue 26 Apr 2022

Points Of Interest

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Hotel Description

Enjoy free weekday breakfast at this Pleasanton hotel

In shopping district

You'll find Hacienda Business Park and Team Health West within a 15-minute walk of this Pleasanton hotel. Tommy T's Comedy House and Stanford Health Care - Valleycare Medical Foundation are also within 2 miles (3 km).

Free perks

This hotel features an outdoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy free perks like on-the-go breakfast and free self parking.

Deluxe Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Apr 26 - Apr 27

Room, 1 Bedroom, Pool View (1 King Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Suite, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

HYATT house Pleasanton ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for HYATT house Pleasanton

Everyone (5) Family (3)
5 out of 5

Posted by on May 1, 2022

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4 out of 5
The chef at the omelette station at breakfast as were the front desk agents were spectacular. Disappointed that no one came to tidy-upthe room, empty the trash bins or take away recycling. Which probably explains the amount of litter we saw around the property.

Posted by on Apr 26, 2022

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Comment from Hotel Management

Apr 27, 2022 by R-Jay Front Office Manager, HHP

Thank you for the "spectacular" comments. We will defiantly address the other things that you have pointed out.

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by R-Jay, Front Office Supervisor

Thank you so much for the stellar marks!!! We appreciate it!

5 out of 5
The room was a great size and had everything I needed for my stay. It was very clean and nice looking. The staff were also very friendly and accommodating.

Posted by on Nov 10, 2019

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Comment from Hotel Management

Nov 10, 2019 by R-Jay, F.O.Supervisor

Thank you so much for the kind review. We are so happy that you enjoyed your stay!

5 out of 5
Good for an overnighter! We would stay here again!

Posted by on Sep 6, 2019

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Comment from Hotel Management

Sep 6, 2019 by R-Jay - Front Office Supervisor

We are so glad to hear that you enjoyed your stay. We would love to host you again!!!

3 out of 5
The room was nice and the staff was great. I did go to the bar for dinner and a drink, they were out of ALOT. A few beers and as for food, I tried to order three things that were out before asking what I can have. My options were a chicken quesadilla or spinach salad, that’s it off the whole menu. That made it questionable to go back as I travel for business solo and convenient meals are important to me

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 25, 2019 by R-Jay, Front Desk Supervisor

Hello and thank you so much for the kind remarks about the room and staff. My apologies for what you experienced in the H BAR. I have taken this info to the appropriate Dept Leads to assure that this won't happen again. Thank you again for the kind words!!!

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 22, 2019 by Melissa S.

Thank you!

5 out of 5

Posted by on Apr 21, 2019

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Comment from Hotel Management

Apr 21, 2019 by Melissa S.

Thank you! Happy to hear you enjoyed your stay.

1 out of 5
Full kitchen and spacious rooms - but terrible worn out bed (felt like sleeping on a wooden board - no pairings or cushion support, and we do have and appreciate firm beds - this was terrible), and glaring hall light thru the window all night. We did not sleep well. Exhausted with sore backs and hips. Called to report to Kendra the asset manager I guess - because we booked thru travelocity, she supposedly could not provide compensation or refund. We drove a half an hour from a weekend seminar to stay at a/this Hyatt, since our family frequents Hyatt hotels almost exclusively. Extremely disappointed.

Posted by on Feb 25, 2019

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Comment from Hotel Management

Mar 18, 2019 by Melissa S.

We're sorry to hear you did not enjoy your stay, we know how important a good night sleep is. We recently went through a room refresh, and unfortunately you stayed with us before they installed the new black out shades, which are great!

5 out of 5

Convenient to the freeway, Clean and Comfy

Pros: Nicely updated, close to freeway, easy check in/out, free wi-fi, spacious and comfortable room.
Cons: The flow in the self-service breakfast area is not very well laid out and can get very congested during peak breakfast service hours.
Location: We only stayed at the hotel at night. We spent most of our time with family in Livermore. We did drive up to Muir Woods national monument.
Access to the freeway was close. The room was spacious and well appointed. Perfect for a family with more than 2 kids (we have 4). There was plenty of room in our suite for all our belongings and had we been staying for longer than a couple of days, a full kitchen would have been a huge cost saving benefit. The breakfast service is pretty standard for this class of hotel. The flow in the self-service area is not very well laid out and can get very congested during peak breakfast service hours. My only two sad faces were that we were on the 3rd floor and there was no elevator, and there was no tub--only walk-in showers.

Posted by , from Las Vegas on Dec 1, 2015

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About the HYATT house Pleasanton

Location 4545 Chabot Drive, Pleasanton, CA 94588

Property Features

HYATT house Pleasanton offers its guests an outdoor pool and a 24-hour fitness center. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 1104 square feet (99 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly HYATT house Pleasanton. A free area shuttle within 5 mi is available. Free self parking is available. This Pleasanton hotel is smoke free.

  • 128 guestrooms or units
  • 3 levels
  • 5 buildings
  • 1104 sq ft of conference space
  • 99 sq m of conference space
  • To-go breakfast (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Concierge
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Separate living room
  • Free WiFi
  • Kitchen
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Pleasanton Station (4.9 km / 3.1 mi)
  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

HYATT house Pleasanton offers 128 accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room kitchen
  • Separate bedroom
  • Sitting area
  • MP3 dock
  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Oven
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

H Bar - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Long-term renters welcome

Safety features at this property include a fire extinguisher

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property is not currently implementing any guest safety measures
  • Long-term renters welcome
  • Staffed front desk
  • Children stay free - maximum age 17
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • No elevators
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 2
  • Debit cards

Hotel Names

  • HYATT house Hotel Pleasanton
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  • Pleasanton HYATT house
  • Hyatt Pleasanton
  • Hyatt Summerfield Suites Pleasanton Hotel Pleasanton
  • HYATT house Pleasanton Hotel
  • Pleasanton Summerfield Suites
  • Summerfield Suites Pleasanton
  • Pleasanton Hyatt
  • HYATT house Pleasanton Hotel
  • HYATT house Pleasanton Pleasanton
  • HYATT house Pleasanton Hotel Pleasanton

You should know

  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.