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4.3 out of 5

"Almost everything was wonderful. Except the shower in our room. We couldnt get the shower to turn on cause the pullknob was messed up. It was rusted ... " More

By a verified traveler on Tue 30 May 2017

Hotel Description

Hotel near CHI Health Center Omaha in Omaha

Downtown Omaha stay

Within a 10-minute walk of this NoDo District hotel, you'll find TD Ameritrade Park Omaha and CHI Health Center Omaha. Creighton University and Orpheum Theater are also within 2 miles (3 km).

Free shuttle, breakfast

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the spa tub and free perks like buffet breakfast and an area shuttle.

Free Internet, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 139 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Free newspapers, free local calls, and hair dryers are also available.

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$85* Per night/room Nov 1 - Nov 2

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, Non Smoking (Two Queens with Sofa bed)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hampton Inn & Suites by Hilton Omaha Downtown ratings based on 11 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hampton Inn & Suites by Hilton Omaha Downtown

Everyone (5) Couples (2) Family (5)
4 out of 5
Our fridge wasn't working the best. The front desk host helped us

Posted by on Aug 28, 2019

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Comment from Hotel Management

Sep 28, 2019 by Vyanka Cruz

I am terribly sorry you had issues with the fridge. I am glad to see the Front desk staff helped you. Please let us know if you have any other feedback you will like to share with us. Hopefully we see you in your next visit to Omaha

5 out of 5
We had a good stay at this Hampton Inn. Johnathan at checkin and check out was great. Super friendly and helpful. Room was very clean. Beds were comfortable. Breakfast was also great with many choices. Things we thought could’ve been better: pool area was a mess on a Sunday morning. I don’t think it had been attended to since the day before. Towels were nearly gone and dirty towels were strung all over and were heaping out of dirty hamper. Also, not impressed with having to pay $10/day for on site parking. The room wasn’t cheap and an extra $10 was kind of ridiculous to park on hotel property. Parking lot was also full Saturday night, had to go in and ask if we could park in homewood suites next door, which we could, but then had to hike 2 small kids across to Hampton Inn. Would probably stay here again but please stop charging your guests $10 for parking especially when you don’t have a big enough lot to accommodate all of your guests!

Posted by , from Kearney on Aug 26, 2019

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Comment from Hotel Management

Aug 28, 2019 by manager

We appreciate you taking the time to give us your feedback and we are delighted to read it was a great hotel experience for you. We enjoyed your visit and welcome you back whenever you are in the area.

4 out of 5

Posted by on Jul 12, 2019

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Comment from Hotel Management

Jul 13, 2019 by manager

Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.

4 out of 5
The staff couldn not have been friendlier or more helpful. My family felt the breakfast was just okay.

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 25, 2019 by manager

Thank you for providing your feedback while visiting us. We appreciate your time and feedback. We strive for five star service and we would be honored if you would give us the opportunity to host you again so we can ensure your stay is exceptional.

2 out of 5
Well we never checked in. Didn't make it to Omaha due to airline problems. Missed game, lost money on tickets.

Posted by on Jun 18, 2019

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5 out of 5
Not enough parking. Ending up parking like many others in the parking lot in a spot not for parking. Glad our car wasn’t towed.

Posted by on Jun 9, 2019

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Comment from Hotel Management

Jun 10, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

4 out of 5
They were professional, friendly and courteous. ,

Posted by on May 19, 2019

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Comment from Hotel Management

May 19, 2019 by manager

Thank you for taking the time to share your review regarding your recent stay. We look forward to having the opportunity to serve you again and give you a five star experience.

5 out of 5
We were in town for a concert and they gave us great recommendations on where to go and what time to get there. They were friendly, the room was clean, the breakfast was good and full.

Posted by on Feb 3, 2019

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Comment from Hotel Management

Mar 29, 2019 by manager

Thank you for the 5 star rating! We hope to welcome you back again and will strive to make your future visits just as great as this one.

4 out of 5
Almost everything was wonderful. Except the shower in our room. We couldnt get the shower to turn on cause the pullknob was messed up. It was rusted or something.very difficult to turn the shower on. Made it difficult to take a quick showr. But the staff was very friendly and very helpful.

Posted by , from Kingsville mo on May 30, 2017

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Comment from Hotel Management

Jun 1, 2017 by General Manager

Nada, Thank you for taking the time to share feedback from your recent visit. Although we are pleased to know our staff was friendly and helpful, we're disappointed to hear that you had issues with your shower. We will be sure to look into this. We hope you will consider staying with us again the next time you visit the Omaha area.

5 out of 5

Close to Old Market and airport.

Pros: Cleanliness and location
Cons: More signage on the back side of the facility to indicate where the front desk is.
Location: Old Market is about 4 blocks away and the new sports facility is across the street. It's about a mile or so to the airport so that's convenient too.
My experience was based on a one night stay. I was out with friends for the evening and left early for the airport the next morning. Really only slept there. However, did get a good night's sleep. Very comfortable bed in a very clean room. Hallways were quiet and desk clerks were very helpful. Also, I was traveling alone and felt quite safe there.

Posted by , from Minnesota on May 26, 2015

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About the Hampton Inn & Suites by Hilton Omaha Downtown

Location 1212 Cuming St, Omaha, NE 68102

Property Features

Hampton Inn & Suites by Hilton Omaha Downtown offers its guests an indoor pool, a spa tub, and a fitness center. WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served. An area shuttle within 3.00 miles and a roundtrip airport shuttle (available 24 hours) are free. The business-friendly Hampton Inn & Suites by Hilton Omaha Downtown also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available. This Omaha hotel is smoke free.

  • 139 guestrooms or units
  • 4 levels
  • Built in 2007
  • Buffet breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Convenience store
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge)

Transport

  • Airport: Omaha, NE (OMA-Eppley Field) (4.8 km / 3 mi)
  • Train station: Omaha Station (2.8 km / 1.7 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 3.00 miles
  • Parking: Self parking available for a surcharge

Room Amenities

Hampton Inn & Suites by Hilton Omaha Downtown offers 139 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hampton Inn Hotel Omaha Downtown
  • Hampton Inn Omaha Downtown
  • Hampton Inn & Suites Omaha - Downtown Hotel Omaha
  • Hampton Inn And Suites Omaha - Downtown
  • Hampton Inn Omaha
  • Omaha Hampton Inn
  • Hampton Inn & Suites by Hilton Omaha Downtown Hotel
  • Hampton Inn & Suites by Hilton Omaha Downtown Omaha
  • Hampton Inn & Suites by Hilton Omaha Downtown Hotel Omaha

You should know

  • Pool access available from 7 AM to 11 PM.
url importing https://www.travelocity.com/Omaha-Hotels-Hampton-Inn-&-Suites-by-Hilton-Omaha-Downtown.h1781224-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.