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"Good customer service " More

By a verified traveler on Sat 25 Nov 2023

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Hotel Description

Hotel perfectly located for exploring Salinas

Heart of Salinas

Within 2 miles (3 km) of this Salinas hotel, you'll find National Steinbeck Center and Aguila Cultural Center. First Mayor's House and Steinbeck House are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free buffet breakfast each morning. A garden and free newspapers are also provided.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$78* Per night/room Apr 7 - Apr 8

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Quality Inn Salinas ratings based on 12 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Quality Inn Salinas

Everyone (5) Couples (2) Family (1)
4 out of 5
Good customer service

Posted by on Nov 25, 2023

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Comment from Hotel Management

Nov 29, 2023 by Manager

Hello Aurelio,Thank you for your feedback on our customer service. We strive to provide excellent service to all our guests and we are delighted to hear that we met your expectations. Should you have any future needs, we would be more than happy to assist you again.

4 out of 5
Friendly service and great costumer service

Posted by on Jun 1, 2023

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Comment from Hotel Management

Jun 2, 2023 by Guest Relations Management

Dear Josue,It's good to hear from you and thank you so much for sharing your review about your stay at our hotel! We are pleased to know that you enjoyed all aspects of your stay, especially the welcoming service of our staff. We seek to give each guest a comfortable and accommodating experience and we are happy to hear of our success in this ambition. We are glad to have offered you excellent service and to been an important part of your travel convenience. We look forward to seeing you again!

2 out of 5
Room 207, missing smoke detector with wires hanging above the TV. Exhaust fan in bathroom filthy and hanging out of the hole. Dirt/mold looking stuff in the cracks in the tub surround. All night long people racing on the on ramp to the 101.

Posted by on Oct 20, 2022

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Comment from Hotel Management

Oct 22, 2022 by Manager

Hello chadd,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

5 out of 5
Everything was really easy

Posted by on May 23, 2022

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Comment from Hotel Management

Jun 10, 2022 by Manager

Hello Miguel, We appreciate the comments, especially with regards to your opinion of our hotel. Your voice is very valuable to us and we hope you will return on your next travels.

1 out of 5
3 mistakes with the room the staff gave me wrong room and then the key didn’t work in 2 rooms so 3 times I had to go and tell them.

Posted by , from santa paula on Jan 3, 2022

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Comment from Hotel Management

Jan 5, 2022 by Manager

We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our staff and also our room. I hope that we will impress you with exemplary service during future visits.

5 out of 5

Posted by on Aug 3, 2021

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Comment from Hotel Management

Nov 1, 2021 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

1 out of 5

Posted by on Jul 12, 2021

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Comment from Hotel Management

Jul 24, 2021 by Manager

We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

4 out of 5
Decent property. Good size room clean everything works.

Posted by on Feb 27, 2019

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Comment from Hotel Management

Mar 4, 2019 by Manager

I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our room and property. We hope to see you again to deliver you with a 5 star experience.

1 out of 5
Thin walls made for lots of outside noise. Old furniture, dirty linen and refrigerator.

Posted by on Jun 21, 2018

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Comment from Hotel Management

Jul 24, 2018 by Manager

We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason, we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to management and we can only ask that you consider us again so that you can see the continuous improvements we make.

4 out of 5

Too much traffic noise could be heard in the room I stayed. The room was very clean and the bed was average if you prefer a firm mattress .

Pros: clean, comfortable room size
Cons: Noisy, limited parking
I would stay here again but I would request a room away from street.

Posted by , from Visalia, CA, USA on Nov 16, 2011

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About the Quality Inn Salinas

Location 144 Kern St, Salinas, CA 93905

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Quality Inn Salinas also features a garden, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. Smoking is allowed in designated areas at this Salinas hotel.

  • 32 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Rollaway/extra beds available
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Salinas Station (2.3 km / 1.4 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Salinas offers 32 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. 27-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs available
  • Rollaway beds available
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Blackout drapes
  • Air conditioning
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Cribs (infant beds) are available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Humane animal treatment
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Quality Inn Salinas
  • Quality Salinas
  • Salinas Quality Inn
  • Quality Inn Salinas Hotel
  • Quality Inn Salinas Salinas
  • Quality Inn Salinas Hotel Salinas

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.