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"Tub did not drain.. Had to ask 3 times to get it fixed and finally they gave me a new room. " More

By a verified traveler on Sat 05 Jun 2021

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Hotel Description

Enjoy the outdoor pool at this Poway hotel

In suburbs

You'll find Iron Mountain and Old Poway Park within 2 miles (3 km) of this hotel. Carmel Mountain Ranch Golf Course and Carmel Mountain Plaza are also within 6 miles (10 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free continental breakfast, free WiFi, and free self parking. Business travelers can take advantage of the 24-hour business center. There's an outdoor pool on site, and a 24-hour front desk and dry cleaning are also provided.

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$117* Per night/room Apr 4 - Apr 5

Standard Room, 2 Double Beds, Non Smoking, Kitchen

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Smoking, Refrigerator & Microwave (Pet Friendly)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking, Kitchen

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Poway/San Diego Hotel ratings based on 16 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Best Western Poway/San Diego Hotel

Everyone (12) Family (1)
5 out of 5

Posted by on Dec 14, 2023

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Comment from Hotel Management

Jan 11, 2024 by Samapti M

Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

5 out of 5

Posted by on Oct 28, 2022

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Comment from Hotel Management

May 13, 2023 by Samapti M.

Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

1 out of 5
Sub-par breakfast dirty room. We would walk outside and smell weed and cigarette smoke. AC was not working

Posted by on Sep 28, 2022

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Comment from Hotel Management

May 13, 2023 by Samapti M.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Once again, please accept my sincere apologies.

3 out of 5

Posted by on Jun 12, 2022

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Comment from Hotel Management

May 13, 2023 by Samapti M.

Thank you for your feedback. We appreciate your positive review and we hope to see you back with us soon!

4 out of 5

Posted by on Sep 20, 2021

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2 out of 5
The location was fine but the room felt old, the bathtub had many rust places and the room had a musty dog smell to it. Not worth the price.

Posted by on Jul 6, 2021

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Comment from Hotel Management

May 13, 2023 by Samapti M.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is very important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Once again, please accept my sincere apologies.

3 out of 5
Tub did not drain.. Had to ask 3 times to get it fixed and finally they gave me a new room.

Posted by on Jun 5, 2021

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2 out of 5
I liked the front desk help, very helpful and thoughtful. The room was dark, dingy...the drapes and sheers laden with smoke smell. There was popped popcorn under one bed, grimey lino that you would never want to walk on in socks. I generally don't like to give bad reviews but 3 nights in this place was almost like a punishment. The room(s) needs to be painted, carpet ripped up and everything scrubbed down and re-done. Minor costs to do any of those things, it's not a huge space!

Posted by on May 9, 2021

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4 out of 5
We arrive late and let early to go to the Zoo. Breakfast was good, place was quite no time for the pool. next time

Posted by on Oct 16, 2017

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4 out of 5
The hotel is close to my daughter's home so it was very convenient for me.

Posted by on Aug 1, 2016

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About the Best Western Poway/San Diego Hotel

Location 13845 Poway Rd, Poway, CA 92064

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is served. An outdoor pool, a vending machine, and multilingual staff are also featured at the business-friendly Best Western Poway/San Diego Hotel. Free self parking is available. Smoking is allowed in designated areas at this Poway hotel.

  • 1 building
  • 43 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Poway/San Diego Hotel offers 43 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free continental breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Sailing nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:00 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 15.00 per pet, per night (maximum USD 100 per stay)
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15.00 per pet, per night (maximum USD 100 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Poway San Diego
  • Best Western Poway San Diego Hotel
  • Best Western Poway/San Diego Poway
  • Best Western Poway/San Diego
  • Poway Country Inn
  • Best Western Poway
  • Poway Best Western
  • Country Inn Poway
  • Best Western Poway/San Diego Hotel Poway
  • Best Western Poway/San Diego Hotel
  • Best Poway Diego Hotel Poway
  • Best Western Poway/San Diego Hotel Hotel
  • Best Western Poway/San Diego Hotel Poway
  • Best Western Poway/San Diego Hotel Hotel Poway

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.