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Comfort Inn Roanoke Civic Center

2.5-star property
815 Gainsboro Rd Nw, Roanoke, VA 1-855-201-7819
4.6 out of 5
Exceptional!
See all 24 travelocity Reviews

"Comfortable bed, nice shower, and fresh waffles! " More

By a verified traveler on Mon 08 Jan 2024

Points Of Interest

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Hotel Description

Hotel near Carilion Roanoke Memorial Hospital in Roanoke

City center stay

Within a 15-minute walk of the hotel, you'll find St. Andrews Catholic Church and Roanoke Visitor Center. O. Winston Link Museum and Harrison Museum of African-American Culture are also within 2 miles (3 km).

Free perks

This hotel features a 24-hour gym and a seasonal outdoor pool. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, dry cleaning, and laundry facilities are also on offer.

Standard Room, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$90* Per night/room May 13 - May 14

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Comfort Inn Roanoke Civic Center ratings based on 24 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Comfort Inn Roanoke Civic Center

Everyone (13) Couples (4) Family (10)
5 out of 5
😊

Posted by on Feb 25, 2024

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Comment from Hotel Management

Feb 26, 2024 by Hotel Manager

Dear Guest,Thank you for your perfect rating! We're delighted to see the smiley face emoji, indicating your satisfaction with your stay. Your feedback means a lot to us, and we hope to have the pleasure of welcoming you back for another enjoyable experience in the future!Sincerely, Hotel Manager

5 out of 5
Comfortable bed, nice shower, and fresh waffles!

Posted by , from Peace Dale on Jan 8, 2024

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Comment from Hotel Management

Jan 18, 2024 by Hotel Manager

Dear Guest,Thank you for sharing your positive feedback with us on Travelocity! We are delighted to hear that you enjoyed a comfortable bed, a nice shower, and our fresh waffles during your stay. Your satisfaction is our goal, and we appreciate you taking the time to highlight these positive aspects of your experience. If there is anything specific that made your stay memorable, we would love to hear more. We look forward to welcoming you back for another great stay in the future.Sincerely, Hotel Manager

4 out of 5

Posted by , from Peace Dale on Oct 8, 2023

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Comment from Hotel Management

Oct 30, 2023 by G.M

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Roanoke Civic Center.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mita Davegeneral manager

5 out of 5

Posted by on Oct 6, 2023

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Comment from Hotel Management

Oct 26, 2023 by G.M

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Roanoke Civic Center.We sincerely appreciate and value your feedback Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mita Davegeneral managerComfort Inn Roanoke Civic Center

5 out of 5

Posted by on Oct 5, 2023

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Comment from Hotel Management

Oct 26, 2023 by G.M

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Roanoke Civic Center.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mita Davegeneral managerComfort Inn Roanoke Civic Center

5 out of 5
Easy access, VERY comfortable bed, wifi in the room, and a fine morning breakfast. Quick check-in and -out. What's not to love?

Posted by , from Peace Dale on Sep 25, 2023

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Comment from Hotel Management

Sep 28, 2023 by g.m

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Roanoke Civic Center.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mita Davegeneral managerComfort Inn Roanoke Civic Center

4 out of 5

Posted by on Sep 15, 2023

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Comment from Hotel Management

Sep 18, 2023 by g.m

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Roanoke Civic Center.We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mita Davegeneral managerComfort Inn Roanoke Civic Center

5 out of 5
The room was clean and the staff did an excellent job of cleaning.

Posted by on Aug 4, 2023

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Comment from Hotel Management

Aug 8, 2023 by g.m

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Roanoke Civic Center. We sincerely appreciate and value your feedback . Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback. Your loyalty is important to us. Please visit us again soon! Sincerely, Mita Dave general manager Comfort Inn Roanoke Civic Center

5 out of 5

Posted by , from Lompoc on May 18, 2023

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Comment from Hotel Management

May 19, 2023 by g.m

we thank you for your feed back

5 out of 5
Location

Posted by on Apr 30, 2023

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Comment from Hotel Management

May 1, 2023 by g.m

Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Roanoke Civic Center.We sincerely appreciate and value your feedback and Your compliments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive positive feedback.Your loyalty is important to us. Please visit us again soon!Sincerely,Mita DaveGeneral ManagerComfort Inn Roanoke Civic Center5409820100

About the Comfort Inn Roanoke Civic Center

Location 815 Gainsboro Rd Nw, Roanoke, VA 24016

Property Features

Comfort Inn Roanoke Civic Center offers its guests a 24-hour fitness center and a seasonal outdoor pool. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at Comfort Inn Roanoke Civic Center. Limited free parking is available on a first-come, first-served basis. This Roanoke hotel is smoke free.

  • 1 building
  • 97 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking , Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Train station: Roanoke Station (1.4 km / 0.9 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Comfort Inn Roanoke Civic Center offers 97 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Hydromassage showerhead
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 10.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

Property is located within an airport and access is restricted to airport travelers only

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. Property is located within an airport and access is restricted to airport travelers only. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Transit hotel - restricted access
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.00 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Motel Roanoke-Civic Center
  • Holiday Inn Express Roanoke-Civic Center
  • Holiday Inn Express Roanoke-Civic Center Hotel
  • Holiday Inn Express Roanoke-Civic Hotel Roanoke
  • Holiday Inn Roanoke
  • Roanoke Holiday Inn

You should know

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.