"Loved our stay.nice affordable place to stay.just wish for the risers at 9 am had a selection for breakfast.nothing left from early risers " More
In Ottawa
Stay at this Ottawa hotel and you'll be within 2 miles (3 km) of Ransom Memorial Gift Shop and 6 miles (10 km) of Old Depot Museum. Forest Park is within 6 miles (10 km) and Ransommemorial Hospital is within 20 miles (32 km).
Free perks
An indoor pool is featured at this hotel, along with free self parking. Guests will appreciate free perks like continental breakfast and WiFi in public areas. Express check-out and a safe deposit box are also provided.
Oct 25, 2022 by Hotel Management
Hi there Peggy,We apologize for the experience that you had. Unfortunately, due to a maintenance issue that had arose on the day of your arrival, and for guest safety & comfort, we were unable to provide the handicap room that you initially reserved and had to change the room location to another handicap room. The clerk that moved the room inadvertently selected the wrong room in our system when selecting the room number and gave out the wrong room type. I have taken the time to discuss this with the staff member on how to mitigate this error in the future.We again sincerely apologize for this issue, but our main concern was and always will be the safety of all guests. Thank you for your understanding in this matter.
WiFi is free in public spaces. You'll find a business center on site. Free breakfast is available daily. SureStay Hotel by Best Western Ottawa also features an indoor pool, express check-out, and a front-desk safe. Self parking is free. This Ottawa hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Free self parking
SureStay Hotel by Best Western Ottawa offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.
Guests are served free continental breakfast daily from 6:00 AM to 9:30 AM.
Recreational amenities at the hotel include an indoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.