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SandCastles Deluxe Beach Resort

Star Rating
3.5 out of 5

Information

Reviews

3.2 / 5
30 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Kitchen

Map

What's nearby

  • Popular Location
    Taj Mahal Mall
    3 min walk
  • Popular Location
    Turtle River Park
    4 min walk
  • Popular Location
    Island Village
    4 min walk
  • Airport
    Ocho Rios (OCJ-Ian Fleming Intl.)
    18 min drive

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1-855-214-3079

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    About this area

    Ocho Rios

    SandCastles Deluxe Beach Resort is located on the beach and in an area with good shopping. The area's natural beauty can be seen at Turtle Beach and Dunn's River Falls, while Dolphin Cove and Mystic Mountain are popular area attractions.

    What's nearby

    • Popular Location
      Taj Mahal Mall - 3 min walk
    • Popular Location
      Turtle Beach - 3 min walk
    • Popular Location
      Turtle River Park - 4 min walk
    • Popular Location
      Island Village - 4 min walk
    • Popular Location
      Columbus Foot Beach - 6 min walk

    Getting around

    • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 100 min drive

    About this property

    SandCastles Deluxe Beach Resort

    Guests of this beach aparthotel will appreciate convenient onsite amenities such as a fitness center and spa services. Each apartment provides a flat-screen TV with cable channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a phone are among the other amenities available to guests. Limited housekeeping is available.

    Policies

    Check-in

    Check-in between 2 PM - midnight
    Minimum check-in age - 18

    Special check-in instructions

    24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

    Check-out

    Check-out before 11 AM

    Children and extra beds

    • Children are welcome.
    • Rollaway/extra beds are not available.
    • Cribs (infant beds) are not available.

    Pets

    • Pets not allowed

    Property payment types

    Mastercard
    Visa

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Airport shuttle fee: USD 200.00 per vehicle (roundtrip)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

    We should mention

    This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.

    Property amenities

    Beach

    • On the beach

    Pool/Spa

    • Outdoor pool
    • Massages
    • Spa services
    • Facials
    • Manicures and pedicures

    Internet

    • Free WiFi

    Parking and transportation

    • Free self parking
    • 24-hour roundtrip airport shuttle (surcharge)
    • Airport shuttle on request

    Family friendly

    • Playground

    Kitchen

    • Refrigerator (full size)
    • Stovetop
    • Microwave
    • Coffee/tea maker
    • Cookware/dishes/utensils

    Dining

    • 1 restaurant
    • 1 bar

    Bathrooms

    • Bathtub or shower
    • Free toiletries
    • Hair dryer (on request)

    Entertainment

    • Flat-screen TV with cable service

    Outdoor areas

    • Garden
    • Picnic area

    Laundry

    • Laundry Facilities

    Climate control

    • Air conditioning

    Pets

    • No pets allowed

    Suitability/Accessibility

    • No elevators
    • Designated smoking areas

    Services and conveniences

    • Tour/ticket assistance
    • Limited housekeeping
    • Multilingual staff
    • Phone
    • Iron/ironing board (on request)
    • Porter/bellhop
    • Wedding services
    • Hair salon

    Things to do

    • Fitness center
    • Outdoor tennis court
    • Bicycle rentals on site
    • Rafting nearby
    • Ziplining nearby
    • Hiking/biking trails nearby
    • Scuba diving nearby
    • Snorkeling nearby
    • Water skiing nearby
    • Boat tours nearby
    • Scooter/moped rentals nearby
    • Windsurfing nearby

    General

    • 100 rooms
    • 3 floors
    • 5 buildings

    Nearby things to do

    Activities

    3.2

    Guest rating

    5 - Excellent
    3
    4 - Good
    13
    3 - Okay
    6
    2 - Mediocre
    3
    1 - Poor
    5
    3.4
    Cleanliness
    3.4
    Service and Staff
    3.5
    Amenities
    3.4
    Property condition

    2/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Staff was terrible.. Not welcoming at all.. Young lady at front desk seemed I was bothering her asking questions... Zero customer service.. no smile no personality.. Will NOT be a returning guest 👎

    Stayed 3 nights in Oct 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Aug 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Nice location, but the room is not what I pay for services was horrible there was roach in my room, no toilet paper and no one check on you and if you want your room clean you will have to pay extra.

    Stayed 7 nights in Jul 2019

    3/5

    • Liked: Property conditions & facilities
    • Disliked: Cleanliness

    We have spent many weeks at Sandcastles resort iver the past several years and this vacation the room was not great. We enjoyed the pool and the beach which were clean and inviting. The resort was ok but we booked a private room which was not what I expected. The staff were iverall friendly.

    Stayed 7 nights in Jul 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Room was nice and spacious. They have a very nice restaurant on site. Food was pretty good

    Stayed 6 nights in Jun 2019

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