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Moon Palace Jamaica – All Inclusive

Star Rating
5 out of 5
Photo gallery

Reviews

4.3 / 5Excellent
604 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • All inclusive

Map

What's nearby

  • Popular Location
    Turtle Beach
    2 min walk
  • Popular Location
    Ocho Rios Craft Park
    5 min walk
  • Popular Location
    Ocho Rios Clock Tower
    6 min walk
  • Airport
    Ocho Rios (OCJ-Ian Fleming Intl.)
    18 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-01-21. Try updating your dates to see prices for your trip.

    About this area

    Ocho Rios

    Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. The area's natural beauty can be seen at Dunn's River Falls and Mahogany Beach, while Dolphin Cove and Mystic Mountain are popular area attractions.

    Popular Location

    What's nearby

    • Turtle Beach - 2 min walk
    • Ocho Rios Craft Park - 5 min walk
    • Ocho Rios Clock Tower - 6 min walk
    • Turtle River Park - 8 min walk
    • Mahogany Beach - 14 min walk

    Getting around

    • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 101 min drive

    Restaurants

    • Buccaneers Reef – Pool-view buffet restaurant offering international cuisine. Serves breakfast and lunch daily.
    • La Gondola – Theme restaurant offering Italian cuisine. Serves dinner daily.
    • Pier 8 – Pool-view restaurant offering seafood. Serves lunch and dinner daily.
    • Momo – Restaurant offering Japanese cuisine. Serves dinner.
    • Boulangerie – Coffee shop. Open 24 hours.

    About this property

    Moon Palace Jamaica – All Inclusive

    Catch some rays at the beach or spend the day relaxing at Moon Palace Jamaica – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. All 705 individually furnished rooms feature free WiFi and iPod docks. For a bit of entertainment, LED TVs come with satellite channels, and guests will also appreciate thoughtful touches like free minibar items and bathrobes.

    All inclusive details

    This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

    Gratuities and taxes

    Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

    Food and beverages

    All buffet and à la carte meals, snacks, and beverages included
    24-hour room service
    In-room minibar (all beverages included)
    In-room liquor dispensers

    Activities and facilities/equipment

    All non-motorized water sports are included.

    Water activities

    Kayaking

    Land activities

    Fitness facilities
    Volleyball

    Lessons/classes/games

    Aerobics
    Bartending
    Dancing
    Water fitness

    Entertainment

    Onsite entertainment and activities
    Access to onsite clubs

    Other inclusions

    Roundtrip airport transfers

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free valet parking
    Free 24-hour roundtrip airport shuttle
    Airport shuttle on request

    Food and drink

    All buffet and à la carte meals, snacks, and beverages included
    4 restaurants and 2 coffee shops
    2 swim-up bars, 4 bars/lounges, 1 beach bar and 1 poolside bar
    24-hour room service

    Things to do

    24-hour fitness center
    4 outdoor pools
    Aerobics classes
    Arcade/game room
    Beach volleyball
    Billiards/pool table
    Children's pool
    Full-service spa
    Nightclub
    Pilates classes
    Playground
    Sauna
    Shopping
    Spa tub
    Steam room
    Yoga classes

    Family friendly

    4 outdoor pools
    Arcade/game room
    Children's pool
    Dry cleaning service
    Free children's club
    Free supervised childcare/activities
    Laundry facilities
    Playground
    Snack bar/deli

    Conveniences

    ATM/banking services
    Elevator

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Hair salon
    Laundry facilities
    Luggage storage
    Multilingual staff
    Porter/bellhop
    Tour/ticket assistance
    Turndown service
    Wedding services

    Languages spoken

    English
    Portuguese
    Spanish

    Business services

    6 meeting rooms
    Business center
    Computer station

    Outdoors

    Beach loungers
    Beach umbrellas
    Beachfront location
    Garden
    Terrace

    Spa

    23 treatment rooms
    Aromatherapy
    Body scrubs
    Body treatments
    Body wraps
    Couples treatment room(s)
    Detox wraps
    Facials
    Hydrotherapy
    Manicures and pedicures
    Massage - deep-tissue
    Massage - hot stone
    Massage - Swedish
    Massage/treatment rooms
    Reflexology
    Sauna
    Spa open daily
    Spa tub
    Steam room

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    In-room accessibility
    Wheelchair-accessible parking

    More

    Beach towels
    Smoke-free property

    Room amenities

    Bedroom

    Air conditioning

    Bathroom

    Bathrobes
    Free toiletries
    Hair dryer
    Shower

    Entertainment

    42-inch LED TV
    iPod dock
    Premium channels
    Satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water
    Free minibar

    More

    Desk
    Individually furnished
    Iron/ironing board (on request)
    Laptop-compatible safe
    Phone
    Slippers
    Turndown service
    4.3

    Excellent

    5 - Excellent
    355
    4 - Good
    142
    3 - Okay
    64
    2 - Mediocre
    29
    1 - Poor
    14
    4.6
    Cleanliness
    4.5
    Service and Staff
    4.4
    Amenities
    4.5
    Property condition

    2/5

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I paid for ocean view with balcony.Hotel said I only paid for standard room wiyh ocean view. After a lot of arguing we got a room with bay view.

    Stayed 9 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Food was amazing. Rooms were clean and modern. Staff hospitality was unbelievable. Amenities galore. Property was huge. Great resort credits. Anna-K, Shernette B and Melissa exemplified great customer service. They managed and took care of us while there. Friends for life. Yea mon

    Stayed 3 nights in Jan 2020

    3/5

    • Liked: Cleanliness, amenities, property conditions & facilities

    There is NO smoking on the property. Smoking is allowed at the front pickup area outside of the lobby and the far side of the property by the resort wall. Comminication between staff is non existant. We booked an excursion with the hotel at the hotel and it was cancelled by the hotel due to weather conditions. Upon checkout they still wanted to charge for it because they had no confirmation that it was cancelled. We had to go and get confirmation ourselves while our airport transportation was waiting for us. We were told one of the excursions was 5 mins down the road. It was actually more than an hour. Bar tenders are jerks. They do not like their jobs at all Food was boring and repetitive Seafood restaurant does not have seafood Theres not much beach to walk on The beach chairs are in the water most of the time Elevators are very slow and land you in the main lobby. Rooms are small and joining rooms are set up backwards with connecting doors at front of the rooms constantly interfering with main doors.

    Stayed 6 nights in Jan 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    I love that the staff was very nice and accommodating. I didn’t like that few restraint the food was cold.

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

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