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Reviews

3.6 / 5Good
56 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Turtle River Park
    4 min walk
  • Popular Location
    Ocho Rios Craft Park
    4 min walk
  • Popular Location
    Ocho Rios Clock Tower
    7 min walk
  • Airport
    Ocho Rios (OCJ-Ian Fleming Intl.)
    17 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-01-29. Try updating your dates to see prices for your trip.

    About this area

    Ocho Rios

    Hillview at Mystic Ridge is located in Ocho Rios. The area's natural beauty can be seen at Dunn's River Falls and Mahogany Beach, while Dolphin Cove and Mystic Mountain are popular area attractions.

    Popular Location

    What's nearby

    • Turtle River Park - 4 min walk
    • Ocho Rios Craft Park - 4 min walk
    • Turtle Beach - 5 min walk
    • Ocho Rios Clock Tower - 7 min walk
    • Taj Mahal Mall - 9 min walk

    Getting around

    • Montego Bay (MBJ-Sir Donald Sangster Intl.) - 100 min drive

    About this property

    Hillview at Mystic Ridge

    2 Twin Beds 400-sq-foot (37-sq-meter) room with a balcony/patio Entertainment - Cable channels Food & Drink - Coffee/tea maker and minibar Sleep - Blackout drapes/curtains Bathroom - Private bathroom, free toiletries, and a shower/tub combination Practical - Iron/ironing board Comfort - Air conditioning and daily housekeeping Non-Smoking, renovated in December 2017

    Property amenities

    Pool/Spa

    Outdoor pool
    Spa services

    Internet

    Free WiFi

    Parking and transportation

    Free self parking
    Roundtrip airport shuttle (surcharge) from 6 AM - 8:30 PM
    Airport shuttle on request

    Dining

    Free local cuisine breakfast available daily 7:30 AM–10:30 AM

    Bathrooms

    Shower/tub combination
    Free toiletries

    Outdoor areas

    Balcony or patio

    Comfort

    Air conditioning

    Pets

    No pets allowed

    Suitability/Accessibility

    No elevators
    In-room accessibility
    Designated smoking areas

    Services and conveniences

    Tour/ticket assistance
    Daily housekeeping
    Iron/ironing board
    Blackout drapes/curtains
    Safe at front desk
    Front desk (limited hours)

    General

    18 rooms
    3 floors
    1 building
    3.6
    5 - Excellent
    14
    4 - Good
    21
    3 - Okay
    9
    2 - Mediocre
    6
    1 - Poor
    6
    3.7
    Cleanliness
    3.5
    Service and Staff
    3.1
    Amenities
    3.4
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    It was very quiet and relaxing. Breakfast was good and the people that worked there were very helpful...Only thing I disliked was the wasp nest. I had a beautiful view and the room was semi clean

    Stayed 2 nights in Jan 2020

    3/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    The restaurant menu choices and food was not up to par. The staff was great though

    Stayed 3 nights in Jan 2020

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    First, the rooms were small. The second room I was moved to had bugs. I was killing bugs all night. They were crawling on the floors,walls and once they got into the bed, I was DONE! So, they moved me back to the first small room. The restaurant looked like they were not open. When I went, no one was there to greet us. They acted like I was bothering them to order food and sit down! It advertised a spa, but there is NO SPA. The masseuse would come to your room but there is no room for a massage table or any other service like a scrub etc. Customer service at this hotel was lacking from the moment we checked in the until the time we left. I asked for a list of spa services when I checked in but never got one. I asked again and the guy said "I didn't have time to look for one". Wow! They need to revamp this hotel or start over with a new rebuild including the employees. I ADVISE YOU TO NOT BOOK THIS PLACE! PICK ANOTHER RESORT THAT WILL CARE ABOUT YOU AND YOUR COMFORT! DO NOT STAY HERE!

    Stayed 5 nights in Dec 2019

    2/5

    • Disliked: Amenities

    Not as expected and breakfast or any other meal is NOT free even this it is listed when you make a reservation. It wasn’t the worst but the communication is terrible from the staff and every staff member has an attitude issue very rude except for one waitress that serves breakfast she was the sweetest. Nobody shows appreciation to their guest for staying or welcoming them. The bathroom and bedroom windows and doors were very Unstable and the curtains had mildew on them. The shower was relatively broken and the place was just not as accommodating. I’m giving in depth details because I hope for others to know what they’re getting into and not end up like I did. I wouldn’t recommend but if you’re on a budget and just want a getaway it’s an option.

    Stayed 2 nights in Dec 2019

    3/5

    • Liked: Staff & service
    • Disliked: Property conditions & facilities, room comfort

    Very good views, disappointing stay

    This property is not advisable for people who have mobility issues. There are uneven walkways and hills and inclines to get to some of the rooms. I had requested an 8am wakeup but phone did not work and so i missed the call. Breakfast was included but it was not very good. The hotel was close to the port and so it made it worth it to be in that location. Because it is located on a hiĺl the views were very good. If i need to be in Ocho Rios again i would choose different hotel.

    Stayed 1 night in Dec 2019

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