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"Room was very clean and well laid out. Nice quite facility. The complementary breakfast was A+. Will definitely stay there again. " More

By a verified traveler on Mon 03 Feb 2020

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Hotel Description

Hotel near Morton Arboretum in Lombard

Highland Hills stay

Your stay at this Highland Hills hotel places you within 6 miles (10 km) of Morton Arboretum and College of Dupage. Wheaton College is within 6 miles (10 km) and French Market is within 9 miles (15 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Business travelers can take advantage of the business center. There's a 24-hour gym on site, and laundry facilities and barbecue grills are also offered.

Suite, 2 Bedrooms, Fireplace (Loft)

Bed Count 1 King Bed Maximum Occupancy 6 Max

Studio Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Suite, 1 Queen Bed, Accessible, Bathtub (Mobility/Hearing Accessible)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 Queen Bed, Accessible (Mobility/Hearing - Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Sonesta ES Suites Chicago - Lombard ratings based on 18 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sonesta ES Suites Chicago - Lombard

Everyone (11) Couples (3) Family (5)
1 out of 5
Will never go back

Posted by on Oct 1, 2023

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Comment from Hotel Management

Oct 2, 2023 by Team Sonesta ES Suites Lombard

On behalf of the entire team at Sonesta ES Suites-Lombard we apologize for any inconvenience.

5 out of 5

Posted by on Jul 27, 2023

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Comment from Hotel Management

Aug 22, 2023 by Team Sonesta ES Suites Lombard

Thank you for the feedback! We would love to see you again on your next visit to Lombard, IL!

5 out of 5

Posted by on Mar 2, 2023

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Comment from Hotel Management

Apr 4, 2023 by Team Sonesta ES Suites-Lombard

Thank you for the feedback, we love having you as our guest.

1 out of 5
It was two rooms advertised on the website one room calls $98 and the other room cost $130 it’s supposed to be an up charge. I found out they are both the same room I pay more on the website for no reason and lost out on money. Nobody wanted to help me fix the situation it was a horrible experience.

Posted by on May 12, 2021

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1 out of 5

Posted by on Sep 23, 2020

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5 out of 5
Room was very clean and well laid out. Nice quite facility. The complementary breakfast was A+. Will definitely stay there again.

Posted by on Feb 3, 2020

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5 out of 5

Posted by on Oct 24, 2019

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5 out of 5

Posted by on Oct 15, 2019

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5 out of 5
Individual condos with full kitchen are so spacious and well appointed.

Posted by on Sep 28, 2019

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5 out of 5

Posted by on Sep 14, 2019

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About the Sonesta ES Suites Chicago - Lombard

Location 2001 S Highland Avenue, Lombard, IL 60148

Renovations + Closures

The following facilities are closed on Christmas Day:

  • Business center
  • Front desk

Property Features

Public spaces have free WiFi. There's an onsite business center. A free manager's reception is offered on select days. A 24-hour fitness center, barbecue grills, and a vending machine are also featured at the business-friendly Sonesta ES Suites Chicago - Lombard. Self parking is free. This Lombard hotel is smoke free.

  • 1 building
  • 144 guestrooms or units
  • 2 levels
  • Built in 1987
  • Manager's reception (free)
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Outdoor picnic space
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free self parking

Transport

  • Train station: Lombard Station (5 km / 3.1 mi)
  • Parking: Free self parking

Room Amenities

Sonesta ES Suites Chicago - Lombard offers 144 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. 36-inch LCD televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchen
  • Dining room
  • Sitting area
  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Oven
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per pet, per week
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

This property is professionally cleaned

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Electrostatic spray is used for disinfection
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • No rollaway/extra beds available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 2

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per pet, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Hotel Lombard Chicago
  • Residence Inn Marriott Chicago Lombard Hotel
  • Residence Inn Marriott Chicago Lombard
  • Sonesta ES Suites Chicago Lombard Hotel
  • Sonesta ES Suites Chicago Lombard
  • Sonesta ES Suites Chicago - Lombard Hotel
  • Sonesta ES Suites Chicago - Lombard Lombard
  • Sonesta ES Suites Chicago - Lombard Hotel Lombard

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.