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4.0 out of 5

"So the place wasn’t bad other than it was super hot inside and we were told they shut off the ac. So we were there and it was hot, the room had a smel ... " More

By a verified traveler on Mon 11 Dec 2023

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Hotel Description

Enjoy the indoor pool at this Deerfield hotel

In suburbs

You'll find Sportsman's Country Club and Chevy Chase Country Club within 3 miles (5 km) of this hotel. Lake Michigan and Northbrook Sports Complex are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$102* Per night/room Apr 27 - Apr 28

Room (2 Double Beds with Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, Accessible (Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible (Shower)

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Presidential Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hyatt Regency Deerfield ratings based on 23 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Deerfield

Everyone (8) Couples (6) Family (6)
3 out of 5
So the place wasn’t bad other than it was super hot inside and we were told they shut off the ac. So we were there and it was hot, the room had a smell to it. And all they did was offer a fan. I wouldn’t recommend unless you like it real hot. The windows were sweating

Posted by on Dec 11, 2023

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Comment from Hotel Management

Dec 12, 2023 by Customer Service

Sharrie, it's regrettable that temperature control was not to your satisfaction during your visit. It's also unfortunate there was an unpleasant odor in your room. While we provided a fan as a temporary solution, we understand it may not have fully met your needs. Rest assured, your feedback will be used to review our options for ensuring guest comfort. We hope you will consider us again in the future so we can provide a more comfortable experience.

1 out of 5
There were wet stain on the ceiling in our room. There was dust all over. Not happy at with the $$ we paid.

Posted by , from Bolingbrook on Sep 3, 2023

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Comment from Hotel Management

Sep 3, 2023 by Customer Service

Laura, it's disheartening to read about the concerns you experienced in the room condition. Please know we regard sanitation highly and we're taking your feedback seriously to ensure future stays are more enjoyable. While we understand your dissatisfaction with the value for your money, it's also an opportunity for us to reassess our pricing structure and its alignment with the quality of experience.

5 out of 5
:)

Posted by on Mar 19, 2023

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Comment from Hotel Management

Mar 20, 2023 by Customer Service

Thank you for the amazing rating, Silvia!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Regency Deerfield North Shore soon!Thanks again for leaving your feedback!

5 out of 5
Love the outdoor courtyard & the huge lobby

Posted by , from South Bend on Oct 11, 2022

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Comment from Hotel Management

Oct 11, 2022 by Customer Service

Thanks for the amazing review, Mitzi!It's lovely you enjoyed your time at Hyatt Regency Deerfield North Shore so much! We strive for excellence and your praise for our outdoor accommodations and welcoming lobby lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you.We can't wait to see you again soon!

3 out of 5
I was double charged for the room

Posted by , from Porter on Jul 29, 2022

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Comment from Hotel Management

Jul 30, 2022 by Customer Service

We appreciate your feedback, Thomas. We're deeply disappointed you had such challenges during your time with us. Your experience is not on par with the level of service we're accustomed to sharing with our guests. Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? We'd like to look into this as soon as possible. We do hope you give us another opportunity to share a more positive experience with you soon.

1 out of 5
Can’t review since I didn’t get to come due to illness. Didn’t get a refund….

Posted by on Dec 28, 2021

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Comment from Hotel Management

Jun 2, 2022 by Customer Service

We appreciate your feedback, Rebecca. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so if you would like to give us a call, we would like to look into your reservation and help accommodate you. We hope you'll allow us the opportunity to share a more positive experience with you soon, when you feel better.

4 out of 5
My husband and I stayed for one night. The room was very clean and the decor was nice. Our sit down breakfast was very tasty and the service from our waiter outstanding! We would definitely stay at this property again!

Posted by on Sep 27, 2021

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5 out of 5
The room was beautiful and quite roomy. Very clean.

Posted by on Sep 8, 2021

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2 out of 5
This property is not properly kept. The carpet is dirty and the elevators stink. When I got to my room, it smelled like smoke! There was a plastic bag over the smoke detector, the carpet was dirty and there were stains on the bedding.

Posted by on Jul 19, 2021

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5 out of 5

Posted by on Jun 6, 2021

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About the Hyatt Regency Deerfield

Location 1750 Lake Cook Rd, Deerfield, IL 60015

Property Features

Hyatt Regency Deerfield offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Regency Deerfield. Self parking is free. This Deerfield hotel is smoke free.

  • 300 guestrooms or units
  • 6 levels
  • Meeting rooms
  • 15005 sq ft of conference space
  • 1394 sq m of conference space
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Train station: Deerfield Lake Cook Road Station (2.5 km / 1.6 mi)
  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Hyatt Regency Deerfield offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.

  • Bathrooms are partially open
  • Sitting area
  • Television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

Jaxx Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Jaxx Lounge - Onsite bar. Open daily.

Jaxx Java - Onsite bistro. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Cashless transactions are available
  • Security system
  • Debit cards not accepted
  • Gloves are available to guests
  • Staffed front desk
  • Children stay free - maximum age 13
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Smoke detector
  • Children stay free
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 20–20 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Regency Deerfield Hotel
  • Hyatt Hotel Deerfield
  • Hyatt Deerfield Hotel Deerfield
  • Hyatt Regency Deerfield Hotel
  • Hyatt Regency Deerfield Deerfield
  • Hyatt Regency Deerfield Hotel Deerfield

You should know

  • Up to 3 children 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.