"So the place wasn’t bad other than it was super hot inside and we were told they shut off the ac. So we were there and it was hot, the room had a smel ... " More
In suburbs
You'll find Sportsman's Country Club and Chevy Chase Country Club within 3 miles (5 km) of this hotel. Lake Michigan and Northbrook Sports Complex are also within 6 miles (10 km).
Business services
This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.
Dec 12, 2023 by Customer Service
Sharrie, it's regrettable that temperature control was not to your satisfaction during your visit. It's also unfortunate there was an unpleasant odor in your room. While we provided a fan as a temporary solution, we understand it may not have fully met your needs. Rest assured, your feedback will be used to review our options for ensuring guest comfort. We hope you will consider us again in the future so we can provide a more comfortable experience.
Sep 3, 2023 by Customer Service
Laura, it's disheartening to read about the concerns you experienced in the room condition. Please know we regard sanitation highly and we're taking your feedback seriously to ensure future stays are more enjoyable. While we understand your dissatisfaction with the value for your money, it's also an opportunity for us to reassess our pricing structure and its alignment with the quality of experience.
Mar 20, 2023 by Customer Service
Thank you for the amazing rating, Silvia!We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Hyatt Regency Deerfield North Shore soon!Thanks again for leaving your feedback!
Oct 11, 2022 by Customer Service
Thanks for the amazing review, Mitzi!It's lovely you enjoyed your time at Hyatt Regency Deerfield North Shore so much! We strive for excellence and your praise for our outdoor accommodations and welcoming lobby lets us know we're doing our job. We're thrilled to have provided such a memorable and fantastic experience for you.We can't wait to see you again soon!
Jul 30, 2022 by Customer Service
We appreciate your feedback, Thomas. We're deeply disappointed you had such challenges during your time with us. Your experience is not on par with the level of service we're accustomed to sharing with our guests. Could you provide the details of your reservation (name and dates) along with an email address or phone number that would be convenient to reach you? We'd like to look into this as soon as possible. We do hope you give us another opportunity to share a more positive experience with you soon.
Jun 2, 2022 by Customer Service
We appreciate your feedback, Rebecca. We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so if you would like to give us a call, we would like to look into your reservation and help accommodate you. We hope you'll allow us the opportunity to share a more positive experience with you soon, when you feel better.
Hyatt Regency Deerfield offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 15005 square feet (1394 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Regency Deerfield. Self parking is free. This Deerfield hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Hyatt Regency Deerfield offers 300 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided weekly.
For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Jaxx Bistro - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Jaxx Lounge - Onsite bar. Open daily.
Jaxx Java - Onsite bistro. Open daily.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Carte Blanche. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.