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4.0 out of 5

"Staff was very outgoing and helpful. " More

By a verified traveler on Sun 02 Apr 2023

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Hotel Description

Hotel near Royal Hawaiian Center in Honolulu

Oceanside stay

Within a 15-minute walk of this Waikiki hotel, you'll find Royal Hawaiian Center and Fort DeRussy Beach Park. Waikiki Beach and Ala Moana Center are also within 2 miles (3 km).

Sauna, terrace

This hotel features a bar/lounge, a poolside bar, and an outdoor pool. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Silver King

Bed Count 1 King Bed Maximum Occupancy 3 Max
$149* Per night/room Mar 26 - Mar 27

Gold Ocean View King Room (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Platinum Ocean View Skyline Penthouse Kitchenette (Club Access)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gold Corner Studio 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Gold Kitchenette

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Silver Two Queen Bed

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel La Croix ratings based on 9 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel La Croix

Everyone (7) Couples (1) Family (2)
4 out of 5
Staff was very outgoing and helpful.

Posted by on Apr 2, 2023

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Comment from Hotel Management

Apr 8, 2023 by Management

We're glad to hear that you enjoyed your stay with us and that our team was able to provide you with a comfortable and enjoyable experience. We will be sure to pass on your kind words to our staff.

5 out of 5

Posted by on Mar 31, 2023

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5 out of 5

Posted by on Sep 16, 2019

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Comment from Hotel Management

Sep 19, 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, Thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. We look forward to hosting you again in the near future! With Love & Aloha.

3 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 13, 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

3 out of 5

Posted by on Aug 10, 2019

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Comment from Hotel Management

Aug 13, 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

4 out of 5

Posted by on Jul 24, 2019

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Comment from Hotel Management

Jul 26, 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

5 out of 5
This was a back to back wkend stay for us. First wkend I was given a nice room on the fifteenth floor great stay. I loved the accommodations so I booked a second stay for next weekend given a 3rd floor room next to the pool where I imagined there would lotsa fun & noise. I accepted the room I mentioned it to supervisor Naoki who upgraded us to the awesome penthouse. Unfortunately for the second day we were moved out of penthouse to the sixth floor which was very comfortable but not as special as the La Croix penthouse. The theme In this hotel is Love and Aloha, give the props to the team who thought of this theme as it certainly reflected in the aura of the staff and this establishment. Mahalo to Lily for her smooth transition to the second day accommodations.

Posted by on Jul 9, 2019

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Comment from Hotel Management

Jul 10, 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, Thank you for taking the time to write a review about your stay with us. We strive to fill each guest's experience with Love & Aloha. We are happy to hear you enjoyed your stay with us. Thank you for recognizing Naoki and Lily, they are both outstanding and we are so blessed to have them as part of our team. We look forward to hosting you again in the near future! With Love & Aloha.

3 out of 5
The room was clean and the bed was comfortable. I was put on the 4th floor with the pool and right across from the elevator.. The room was noisy from people playing at the pool in the evening, the staff cleaning the pool at 7 am and chatting. Also the tourist buses stopped right outside the window and made loud announcements until 9:30pm.

Posted by on Jun 16, 2019

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Comment from Hotel Management

Jun 21, 2019 by Darwin Sahagun/ Assistant Guest Experience Manager

Aloha Anonymous, thank you for taking the time to write a review and sharing your feedback. Please accept our sincere apologies for failing to meet your expectations during your stay with us. We hope you will consider staying with us again in the near future! Mahalo Nui Loa!

4 out of 5

Posted by on Jun 20, 2019

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Comment from Hotel Management

Jun 21, 2019 by Darwin Sahagun/Assistant Guest Experience Manager

Aloha Anonymous, Thank you for choosing the Hotel La Croix! We appreciate that you took the time to provide us with your valuable feedback. We look forward to having the opportunity to serve you again in the future.

Property Features

Hotel La Croix offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. There's an onsite business center. A terrace, multilingual staff, and gift shops/newsstands are also featured at Hotel La Croix. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Honolulu hotel is smoke free.

  • 1 building
  • 192 guestrooms or units
  • 17 levels
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Convenience store
  • Terrace
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Bar or lounge
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Parking: Valet parking available for a surcharge

Room Amenities

Hotel La Croix offers 192 accommodations with safes and hair dryers. 55-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Change of towels and change of bedsheets can be requested. Cribs/infant beds (surcharge) are also available. Housekeeping is provided on request.

  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Shower
  • Cribs (surcharge)
  • Housekeeping (on request)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Motor boating nearby
  • Surfing/bodyboarding nearby
  • Fishing nearby
  • Windsurfing nearby
  • Personal motor watercraft nearby
  • Boat tours nearby
  • Marina nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby
  • Sailing nearby
  • Water sports equipment
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cribs (infant beds) are available for USD 25.0 per night.

Pet Policy

  • Pets: USD 100 per accommodation, per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - TA-092-308-0704-01

This property accepts credit cards, debit cards, and mobile payments; cash is not accepted

Mobile payment options include: Google Pay and Apple Pay

Long-term renters welcome

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-092-308-0704-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, mobile payments, Google Pay, and Apple Pay. Cash is not accepted. Long-term renters welcome.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.

  • Mobile payments
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Apple Pay
  • UnionPay
  • Pets cannot be left unattended
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Google Pay
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - TA-092-308-0704-01
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per accommodation, per stay
  • Resort fee: USD 44.77 per accommodation, per night

The resort fee includes:

  • Beach loungers
  • Bicycle storage
  • Business center/computer access
  • Fitness center access
  • Health club access
  • In-room safe
  • Pool access
  • WiFi access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 25.0 per night
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Gateway Hotel
  • Gateway Hotel Waikiki
  • Gateway Waikiki
  • Gateway Waikiki Hotel
  • Hotel Waikiki Gateway
  • Waikiki Gateway
  • Hotel Croix Waikiki
  • Hotel La Croix Hawaii/Honolulu
  • Waikiki Gateway Hotel Hawaii/Honolulu
  • Hotel Croix
  • Croix Waikiki
  • Hotel LaCroix
  • LaCroix Waikiki
  • Hotel La Croix Waikiki
  • Hotel LaCroix

You should know

  • Pool access available from 9:00 AM to 8:30 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.