Ratings based on 3,009 Guest Reviews

Hear it directly from our travelers
4.4 out of 5
92% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.3 Hotel condition
TRAVELOCITY GUEST REVIEWS
Hear it directly from our travelers
5 out of 5
by A traveler from Iowa

Loved this place!

Posted Jul 7, 2016
Pros: Both pools and the beach were great. The food at Lei-Lei's was fantastic - so hard to make a choice! And service everywhere was first rate.
Location: Location was perfect - away from the city but still lots of convenient options for shopping, dining and recreation.
We absolutely loved our stay at Turtle Bay. We loved being on the North Shore away from the hustle and bustle of Honolulu. This was a family trip with my husband, son, daughter and son-in-law. The three-bedroom ocean villa was perfect for us. It gave us plenty of room to hang out together but each have our own space as well. I cannot say enough about the fantastic service we received everywhere in the resort.
Comment from Hotel Management
Jul 12, 2016 by Danna, Hotel Management
Aloha Becky, I am thrilled your family had a great stay in our 3 bedroom Ocean Villa. Our villas really are the perfect fit for families and groups because they are equipped with several rooms, bathrooms, kitchens, living rooms and laundry facilities. Thank you for the wonderful review and we hope to welcome you back again soon. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
by A traveler

Wonderful, Relaxing stay at Turtle Bay.

Posted May 28, 2016 on Expedia
My wife and I stay at Turtle Bay to celebrate her birthday with other friends celebrating their birthday. So relaxing!! Great buffet breakfast!!
Comment from Hotel Management
Jun 1, 2016 by Danna, Hotel Management
Happy Birthday to your wife! I am thrilled you both had a wonderful time and I hope you can visit us again soon. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
by A traveler from Valinhos, SP - Brazil

Ótima surpresa

Posted May 27, 2016 on Expedia
Pros: Localização
Cons: Atendimento do pessoal, exceto a recepção.
Location: Atividades no próprio hotel com custos e ótimas praias.
Local maravilhoso, de fácil acesso e ótimos entretenimentos. Se for ficar em North Shore, não perca a oportunidade. O ponto desagradável foi quanto ao café da manhã: embora a reserva informasse que o tipo era continental, te oferecem acesso a pratos quentes por mais U$ 7,95. Valor pequeno que poderia perfeitamente ser adicionado a diária.
Comment from Hotel Management
Jun 1, 2016 by Danna, Hotel Management
Aloha, I am pleased to read you enjoyed our beautiful location on Oahu’s North Shore as well as our entertainment. We hope to welcome you back someday. Mahalo, Danna Holck Vice President & General Manager
4 out of 5
by A traveler

Posted May 26, 2016 on Hotels
Comment from Hotel Management
by Jessica, Hotel Management
Mahalo
4 out of 5
by A traveler from Seattle, WA

Fabulous ocean views

Posted May 26, 2016 on Expedia
We loved the ocean view room we received! The food choices are limited depending on the time of day but there are a few options at any given time. I was disappointed that the rooms weren't hypoallergenic from the start. I'm allergic to feather and the pillows and comforter were both filled with down. The beach was nice to look at but very rocky. We ended up at the pool a majority of the time with most of the other guests.
Comment from Hotel Management
Jun 1, 2016 by Danna, Hotel Management
Aloha A., It is great you enjoyed your view and hanging out at our pool. I am sorry to hear you are allergic to feathers. We have non feather options available and I hope you called our front desk or housekeeping team and took advantage of them. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
by A traveler

Perfection

Posted May 26, 2016 on Expedia
We had a fantastic time and loved the resort! The Point bar was our favourite. We loved the room and th views were amazing! My only bad feedback would be that they had a wedding on our last night literally under our balcony and the music was so loud all night while we were trying to sleep.
Comment from Hotel Management
Jun 1, 2016 by d, Hotel Management
Aloha, I am delighted to read you had a fantastic time! Thank you for sharing your love for Turtle Bay. I am sorry to hear about the wedding disrupting you. Our weddings all wrap up in accordance to Hawaii sound laws so music never plays past 10pm. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
by A traveler

Awesome resort on the north side!

Posted May 26, 2016 on Expedia
My stay at the hotel could not have been more complete. The balcony overlooked a scenic beach and the festivities outside. Hotel staff was more than accommodating and very polite. The spa is relaxing and provides everything you could want or need and my masseuse was extremely good at his job. If you are going to stay here, don't miss out on dinner at the restaurant in the resort. Everything tasted amazing and portion sizes were perfect.
5 out of 5
by Axel Birger Mikael from Skriv hellre Mikael Petersson, Oskarshamn

Fantastiskt resmål

Posted May 25, 2016 on Hotels
Kanonupplevelse. Hög standard. Trevlig och hjälpsam personal. God mat. Inte billigaste resmålet – men ett av de absolut bättre. Plus också för att det går att studera havssköldpaddorna från nära håll.
Comment from Hotel Management
by Jessica, Hotel Management
Aloha, I am thrilled you had a great time sea turtle watching at Turtle Bay Resort. We would love to welcome you back again someday. Mahalo, Danna Holck Vice President & General Manager
5 out of 5
by A traveler from Montréal

Endroit de rêve.

Posted May 24, 2016 on Expedia
Pros: J'ai tout aimé et je n'ai aucun irritant à relever.
Cons: Le "resort fee" devrait inclure plus d'activités, comme la location de vélos ou de planches de surf.
Location: Tous les services sont disponibles sur le site, ce qui est bien car il n'y a pas d'autres restaurants à proximité.
Tout était parfait: le site, la chambre et le service. C'est dispendieux, mais le rapport qualité/prix est bon.
5 out of 5
by A traveler from Sydney

Great hotel in the North Shore

Posted May 24, 2016 on Expedia
Pros: Cleanliness, large rooms, pool, fitness centre
Cons: Customer service, more inclusions in the rate, better parking availability
Location: Food trucks are great for a cheap and adventurous meal Waimea Bay is an excellent spot for swimming! Turtle watching
This is the perfect spot to base yourself and explore the north shore. The room was large and comfortable with great décor. The pool area was amazing. The fitness centre was very well decked out. The only negative for us was that we received free continental breakfast as part of our package however when we arrived, the voucher only covered 2 x adults for the breakfast and not our kids! Highly disappointing as we booked for 4 of us.