Summer Vacation 2015 Posted Jul 13, 2015
We arrived June 27th and checked into the Pacific Beach Hotel. Everything was great, except we read online through Travelocity's site, that the Pacific Beach Hotel would start adding an amenity fee beginning July 1st, 2015. Upon arrival on June 27th, we were told "everything was paid for, except the daily amenity fee and that would be due when we checked out on July 3rd." The amenity fee was $20 per day, plus tax totaling $20.94 per day. We also were told that we had to pay a $300.00 Security Deposit, that would insure the hotel was not damaged. This fee would be refundable when we checked out, if everything was OK. Upon checkout, I questioned why the daily fee was charged starting June 27th, if the Pacific Beach Hotel website, stated they would begin charging the fee on July 1st. The hotel staff stated they had charged daily fees for a long time and didn't know where I had read that information. They apologized for this and said they would gladly read any printed information that I had regarding this. Unfortunately I did not print their website information and was assessed the daily fee for an additional $125.64, which was not included in the Travelocity price when I booked the trip.