4.4 out of 5

"Great location, beautiful comfortable room, friendly helpful staff " More

By a verified traveler on Fri 08 Sep 2017

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Hotel Description

A luxury stay in Honolulu awaits you at The Royal Hawaiian, a Luxury Collection Resort, Waikiki, a recipient of the prestigious Conde Nast Gold List award in 2015. You'll be 1.7 km (1 mi) from Honolulu Zoo and 1.9 km (1.2 mi) from Waikiki Aquarium. Highlights at this beachfront resort include 2 restaurants, 2 outdoor swimming pools, and a full-service spa.

Free WiFi, iPads, and flat-screen TVs are featured in all 528 rooms. Refrigerators and round-the-clock room service make in-room dining convenient. Premium linens welcome you to a good night's rest, and other nice touches include bathrobes and designer toiletries. Coffee/tea makers, free bottled water, and safes are also available.

A day of pampering at Abhasa Spa can include deep-tissue massages, hot stone massages, body wraps, and body scrubs along with access to the spa tub. The restaurant, Azure Restaurant, serves seafood and is open for dinner. Mai Tai Bar is the resort's own bar, serving drinks along with light fare. Spend the day at the beach where you'll find cabanas, and enjoy the onsite 24-hour fitness center and spa tub. Business amenities include conference space and a meeting room. Additionally, you'll find free WiFi in public areas, a kids' swimming pool, and laundry facilities. Full breakfast is available daily between 6:30 AM and 11 AM. There's also valet parking, along with the convenience of an airport shuttle.

This 5-star Waikiki resort is 2.5 km (1.5 mi) from Ala Moana Center and 3.8 km (2.4 mi) from University of Hawaii at Manoa.

Traditional Room (Historic Wing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$311 per night

Traditional Suite, Garden View (Historic Wing)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Traditional Room, Garden View (Historic Wing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Junior Suite, Garden View (Historic Garden)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Traditional Room, Ocean View (Historic Wing)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, Ocean View (Historic Wing)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

The Royal Hawaiian ratings based on 38 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5
Great location, beautiful comfortable room, friendly helpful staff

Posted by on Sep 8, 2017

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4 out of 5

Expensive but location is great.

We stayed in the older/main part of the hotel. The hotel room is pretty big but I think they should change out the carpets and install laminate/tiles instead. Easier to clean and not as musty smelling. The location and service are the main reason we stay in this hotel. It's right on the beach and in heart of Waikiki. It's close to plenty of shopping and food places. The hotel is smaller so there's not hundreds of people in the lobby which I like. The hotel gym sucks but you can use the much better gym in the Sheraton Waikiki which is next door for free as long as you bring your room card.

Posted by , from Northern CA on Apr 25, 2017

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3 out of 5

My expectation was too high

Day of my arrival, my bed had sand underneath the covers, they also had ant problems. They gave my parents the wrong room did not have our hotel package ready. There was some issues with parking at their garage where the garage attendant and hotel have different policies... Just pay extra for valet parking. The best parts: The hotel was beautiful and pink. It is right next to the beach and just breathtaking. Also, my wife wanted me to give a shout out to the cleaning lady, she was very friendly and helpful.

Posted by , from ca on Jun 19, 2015

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5 out of 5

Best Trip Ever!

Pros: Customer Service, location, view of Waikiki, and the ability to walk to everything we could possibly need.
Cons: Nothing.
One of the reasons we love this hotel is because we are always treated like family. Thank you to Mike Nakada, Roland, Evelyn Alanda and Lawrence. They were all very helpful and attentive. The reason we return. Chuck and the beach services staff are friendly and accommodating on the best beach on Waikiki. It is so relaxing just to sit and enjoy the view. The tower view of the ocean and Diamond Head is amazing. The sunset is beautiful. We love the historic section of this hotel, but the tower is a fun change of pace. We absolutely recommend this hotel to anyone considering a trip to Oahu. It is peaceful and the surrounding gardens are beautiful and well maintained. Mahalo to our Hawaiian family.

Posted by , from Chicago, IL on Mar 27, 2015

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1 out of 5

Nice hotel, prepare to be NICKEL AND DIMED!!

 My wife and I spent a week at the hotel for an anniversary trip. Although the hotel is nice enough, with good food options and a friendly staff, the feeling of being nickel and dimed EVERY day while paying a high nightly rate left us with a terrible taste in our mouth. I would not recommend this hotel based purely on that feeling of fees upon fee upon fee coming up every day of our trip. Pros: Nice (small) rooms, friendly staff (with one exception, see below), good food on the hotel grounds Cons: Pool/beach chairs is a serious issue and really can ruin the experience. Whether it is waking up at 8am to see all pool chairs 'reserved' (and then sit unused until much later in the day), or shelling out $50 per day for chairs/umbrella on the beach (because this is sensibly the only other option), you really should be able to expect more from a "five star" hotel with a nice price tag. Daily resort fee is high, given that most people wont use the amenities that the fee is intended to cover. Finally, in a very fitting manner, at the end of our stay we called for a late check out, which the hotel said they would happily give us at the friendly price of $75 for TWO HOURS later check out. Talk about leaving a sour taste. Nice hotel ruined by excessive gouging on top of already high prices. Can't recommend this place.

Posted by , from Chicago, IL on Oct 13, 2013

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5 out of 5

Great hotel and amenities

Loved the hotel and the airlines was great. Hawaiian airline is one of the few airlines that still serve free food. 

Posted by on Sep 20, 2013

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5 out of 5

great hotel

i went her a month ago and im so happy with my decision you wont be dissapointed

Posted by , from Spartanburg, SC on Sep 4, 2013

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5 out of 5

What a nice hotel and staff

I used my SPG points and got a free upgrade to a corner suit with garden view. Service is beyond great, we got cold juice and cold towel while checking in. Free banana bread with recipe to take home with us. Very Very clean bathroom. I will highly recommend anyone to stay here. There are multiple pools shared with next door hotel. kids slide, endless pool, beach front. Great exp.

Posted by , from Irvine, CA on Aug 23, 2013

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4 out of 5

THE hotel in Honolulu, expensive for basic room, location plus

Pros: Quiet
Cons: small bathroom
The hotel was built in the 20's, has old world feel with an island twist. Rooms are well appointed but bathroom size reflects the era it was built. Central to all with a beach area that has the best view in the area.

Posted by , from Ottawa, ON, Canada on Nov 24, 2012

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1 out of 5

Not even close to being a 5 star

Pros: Close restaurants
Cons: No free Internet, resort fees, not close to being a 5 star
I have to believe that the folks that have rated this facility with more than 3 stars are either, Inexperienced travelers or employees of Starwood Hotels and Resorts! The "upgraded" garden view rooms are very small, with tiny bathrooms. They talk about their 5 star service and how they want to make your stay wonderful...but that is all it is... just talk. They nickel and dime you for everything, including $40 day for beach lounger chairs! $25 per day for a useless resort fee. The staff is really good at saying "I'm sorry", but never correct the problem you are having. It took the "aloha" spirited staff 4 days to even address my issues. The good news is: the common areas are gorgeous and the hotel could not have a better location.

Posted by , from Dallas, TX, USA on Oct 25, 2012

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About the The Royal Hawaiian, a Luxury Collection Resort, Waikiki

Location 2259 Kalakaua Avenue, Honolulu, HI 96815

Property Features

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At The Royal Hawaiian, a Luxury Collection Resort, Waikiki you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness center, and a spa tub. Parking is available for a fee. Smoking is allowed in designated areas at this 5-star Honolulu resort.

  • 528 guestrooms or units
  • 2 dining venues
  • 12000 sq ft of conference space
  • 1115 sq m of conference space
  • Built in 1927
  • Bar by the pool
  • Bar or lounge
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Free WiFi
  • Children's pool
  • Waterslide
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Honolulu, HI (HNL-Daniel K. Inouye Intl.) (18.5 km / 11.5 mi)
  • Property shuttles: Airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers 528 air-conditioned accommodations with iPads and laptop-compatible safes. Beds feature premium bedding. 37-inch flat-screen televisions come with pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Honolulu resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • iPad
  • In-room dining (24 hours)
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

The Royal Hawaiian, a Luxury Collection Resort, Waikiki has 2 restaurants serving dinner only.

Azure Restaurant - This restaurant is located on the beach and specializes in seafood. Open daily.

Mai Tai Bar - Overlooking the ocean, this bar serves light fare only. Open daily.

Late night fare is available from 24-hour room service.

Nearby Activities

In addition to a spa tub, the resort is nestled on its own private area on Waikiki Beach. Beach cabanas are at guests' disposal for a fee, as well as sun loungers, towels, and umbrellas.

A few minutes' walk away lies Kapiolani Park, home to tennis courts, sports fields, an archery range, and the Honolulu Zoo. Ala Wai Golf Course, 1 mile (1.6 kilometers) from the resort, has an 18-hole course, driving range, and pro shop. An additional treat for golf fans is the resort’s affiliation with Waialae Country Club, which allows guests exclusive access and rates to this otherwise private, premier golf course.

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

  • Number of treatment rooms 4
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Spa tub in spa
  • Reflexology
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Contact the property in advance to make arrangements.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 36.65 per accommodation, per night

The resort fee includes:

  • Sporting facilities or equipment
  • Internet access
  • Newspaper
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 6 and USD 38 per person (approximately)
  • Airport shuttle fee: USD 32 per person (roundtrip)
  • Valet parking fee: USD 40.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hawaiian Royal
  • Royal Hawaiian
  • Royal Hawaiian Luxury Collection
  • Royal Hawaiian Luxury Collection Resort
  • Royal Luxury Collection
  • Royal Luxury Collection Resort
  • Royal Hawaiian Luxury Collection Resort Waikiki
  • Royal Hawaiian Luxury Collection Waikiki

You should know

  • The Royal Hawaiian, a Luxury Collection Resort, Waikiki offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • The Royal Hawaiian, a Luxury Collection Resort, Waikiki is listed in the 2015 Condé Nast Traveler Gold List of the world's best places to stay.
  • The property is a member of Historic Hotels of America.

Promotions

Kids Stay Free

Book a stay in any room or rate category and kids 11 and younger stay free when sharing a room with adults and using existing bedding.


Full details at check-in. Offer subject to availability. Free stay reflected in rate displayed at time of booking. Other restrictions and blackout dates may apply.