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Bamboo Waikiki Hotel

3-star property
2425 Kuhio Ave, Honolulu, HI 1-855-201-7819
3.6 out of 5
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See all 18 travelocity Reviews

"We will stay here again when we come back. Great place! " More

By a verified traveler on Tue 25 Jun 2019

Points Of Interest

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Hotel Description

Hotel near Waikiki Beach in Honolulu

Oceanside stay

At this Waikiki hotel, you'll be well placed to visit Waikiki Beach and International Market Place, both within a 5-minute walk. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).

Dining, outdoor pool

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the spa tub and perks like free WiFi. Self parking, a terrace, and express check-out are also offered.

Standard Room, City View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$105* Per night/room Apr 29 - Apr 30

Deluxe Studio, Kitchenette, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room, Partial Ocean View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, Kitchenette, City View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio, Kitchenette

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom, Kitchenette, Mountain View

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

CASTLE Bamboo Waikiki Hotel ratings based on 18 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for CASTLE Bamboo Waikiki Hotel

Everyone (1) Couples (1) Family (2)
2 out of 5
Room was not cleaned on a daily basis, there ws no emptying of trash or collection of used towels. Trash and towels had to be taken downstairs.. Had to request room be cleaned, room was cleaned 1 day of 6 night stay. After 3rd day and complaints, clean towels were brought and left at door in hallway. Beds were not made up other than the one day and used towels were never collected. This practice was not revealed to us until a question about why the room had not been cleaned and towels and trash removed. This information was not on the website through travelociity and/or Bamboo Waikiki Hotel. The room was run more like an apartment whereby the tenants clean their own rooms disposing of trash and addressing their own towel issue. Totally unacceptable. Having no other viable choices we stayed.

Posted by on Sep 24, 2023

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Comment from Hotel Management

Sep 25, 2023 by wsg

Aloha Jason,Thank you for taking the time to share your comments. In our business, listening to our guest is important as we strive to improve our services. You are correct regarding services as our services are in line with what you would receive at an Air BnB. I will be sharing your feedback with our team.Sincerely,W., Gesteuyala General Manager

1 out of 5
My husband found 2 rooms and both was bedbug infested

Posted by on Mar 22, 2020

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Comment from Hotel Management

Mar 23, 2020 by Manager, Guest Services - Aja

Aloha, We thank our visitors for sharing their thoughts and were sorry to learn of your experience. We're a bit confused by the comment, as our records indicate that not only did we not receive any complaint or report regarding bedbugs found. We understand the importance of guest satisfaction and do everything we can to meet or exceed guest expectations. Should you wish to discuss your experience further with a member of our management team, we invite you to privately message us with the name your reservation was under, the dates of your stay, and preferred email contact, so that we may reach out to you. It is our hope that we will have another opportunity to better serve you in the future. Mahalo.

5 out of 5
We will stay here again when we come back. Great place!

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 27, 2019 by z.agcaoili

Aloha! Thank you very much for your 5-star review. We are so glad you enjoyed a wonderful stay overall, and had a wonderful vacation experience. It would be our pleasure to welcome you again in the future! Mahalo. Z.Agcaoili, Guest Services Supervisor

4 out of 5

A good choice

With a little kitchenette and a two block walk to the beach, this is a nice little boutique hotel. It is a little tired looking and the room was dated, but the staff is attentive and friendly and there was a food store and bus stop a block away. We would definitely stay again.

Posted by on Jul 24, 2017

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4 out of 5

Good value for the money

Pros: wireless only available in lobby
Good value for the money. Short walk to the beach & we requested a room on an upper floor because I had read that there was a lot of street noise at night. Room was small and basic. I had read that the interior was recently renovaed but they did not do a stellar job. For example, someone must have noticed that an area had been missed when our room was repainted and it was touched up BUT with a different color-close but not quite matching. A big plus was that you couldn't hear the neighbors and having a tiny balcony was a nice touch.

Posted by , from Cincinnati, OH, USA on Jul 3, 2012

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4 out of 5

This hotel made me feel welcome.

Pros: Close restaurants, Free Internet, Quiet
It was my first time in Hawaii and this hotel made me feel at home. I love the ambience, was like paradise inside the hotel. Will definitely come back to this hotel in the future.

Posted by , from California, USA on Nov 16, 2011

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5 out of 5

Tried Several Hotels, this was the BEST!

It's now August 2011 and I am planning another trip to Hawaii. I was there for 2 months (Aug-Oct) in 2009. I am a single woman and was on my own. I tried several different hotels during the time I was in Waikiki. (I also on Maui). The Aqua Bamboo was my favorite place during that entire stay. I would stay at one hotel for a week, then while walking the streets I would find different hotels that looked interesting. The Bamboo was one of those. I think I stayed there during my third week. I should have stayed for the fourth week too! Everything was close by: grocery stores, movie rentals, fun little shops and good places to eat that weren't pricey. I could get up at sunrise and be at the beach in 2 minutes. I walked in the quiet every morning. I could stay out at night and walk around until all the shops closed and feel completely save by myself - And everyone should know not to be out on the streets after the shops close. On Maui, everything closed down with the sun and it was so dark I didn't even feel safe walking along the beach by myself. I don't sleep well and could come down to the lobby at 3am and there was always someone there to talk to (front desk staff, security, and maintenance were great. I loved the outside pool area. Complete privacy. It's like a secret in the middle of all there big huge hotels. I loved it and will be back in 2011!

Posted by on Aug 20, 2011

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2 out of 5

There was a roach in my room...

Pros: Close restaurants, Free Internet
Cons: no free breakfast, roaches, dirty, pool and spa tub closes at ten, noisy if you get a room facing kuhio ave.
Need I say more...there was a roach in my room...I couldn't sleep well for the next three days after seeing it. Most of the staff are unfriendly. The only upside is the cost and distance from the beach.

Posted by , from New York, NY on May 29, 2011

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5 out of 5

Ccould not have been happier - what a welcome!

Pros: Free Internet, friently staff and very clean
I visited in 2010. The hotel was A+ from the friendly, helpful staff to the quaintness of the hotel. It was just wonderful. Just 2 short blocks to the beach and downtown waikiki. I would definately go back.

Posted by on Apr 12, 2011

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1 out of 5

We never got to stay-- we were sent to another hotel-- not as nice.

We arrived at the hotel and the desk attendant told us there was a plumbing problem (the next day no one seemed to know anything about it) and they would send us to sister hotel-- we were sent to a noisy hotel with a room right above a bar that was open til 2-- with live music. The next day we returned (we were told the first night that we could move back the next day) and we were not allowed to see the room before changing. We felt like it was a bait and switch.

Posted by on Feb 7, 2011

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About the Bamboo Waikiki Hotel

Location 2425 Kuhio Ave, Honolulu, HI 96815

Property Features

CASTLE Bamboo Waikiki Hotel offers its guests an outdoor pool and a spa tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, tour/ticket assistance, and barbecue grills are also featured at CASTLE Bamboo Waikiki Hotel. For a fee, parking is available. This Honolulu hotel is smoke free.

  • 92 guestrooms or units
  • 12 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • BBQ grill(s)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

CASTLE Bamboo Waikiki Hotel offers 92 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. 32-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Private balcony
  • LCD television
  • Satellite channels
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Kō Tiki Terrace - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Bicycle rentals nearby
  • Boat tours nearby
  • Surf lessons - nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA-038-018-6624-01

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is TA-038-018-6624-01. This property accepts Visa, Mastercard, American Express, Discover, and JCB International. Cash is not accepted.

  • One child stays free
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 0
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • State tax ID - TA-038-018-6624-01
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 30.00 per accommodation, per stay
  • Cleaning fee: USD 147.88 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 30.00 per night (in/out privileges)
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Bamboo Waikiki
  • Waikiki Bamboo
  • Aqua Bamboo Waikiki
  • Bamboo Waikiki Hotel
  • Bamboo Waikiki Hotel Honolulu
  • CASTLE Bamboo Waikiki Hotel Hotel
  • CASTLE Bamboo Waikiki Hotel Honolulu
  • CASTLE Bamboo Waikiki Hotel Hotel Honolulu
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.