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"It was clean, quiet, nice staff! " More

By a verified traveler on Tue 27 Feb 2024

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Hotel Description

Augusta guestrooms with free WiFi

In Augusta

Within a 15-minute walk of the hotel, you'll find Augusta Civic Center and University of Maine at Augusta. Maine Veterans Memorial Cemetery and Holocaust Human Rights Center of Maine are also within 2 miles (3 km).

Business services

This hotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Free self parking, a lobby fireplace, and express check-out are also offered.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Apr 21 - Apr 22

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Comfort Inn Civic Center ratings based on 17 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Civic Center

Everyone (5) Couples (1) Family (6)
5 out of 5
It was clean, quiet, nice staff!

Posted by on Feb 27, 2024

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Comment from Hotel Management

Feb 27, 2024 by General Manager

Dear Lewis, Thank you for such a positive review of our hotel. We are glad you found your room clean and quiet and our staff friendly. Thank you for choosing Comfort Inn Augusta Civic Center. We look forward to making your next visit a great one once again.Sincerely,Robert Minto, General Manager

3 out of 5
The facility is in a convenient area and is quiet. However, this property is badly in need of an upgrade. The bathroom for our room was tiny, one of the two recessed ceiling lights didn't work, the ceiling exhaust fan didn't work either. The beds were substandard and not comfortable, one was lumpy while the other one sagged. The breakfast room was very small and not adequate for more than 20 people at a time. This property opened decades ago when breakfast didn't usually come with a room. The carpeting is old, the room decor is old, the room is poorly lit. The staff is doing their best with very little to work with. Luckily for this hotel, they have the most convenient and sought after location in the city. The property itself however is overpriced for the product they're offering.

Posted by , from OAKLAND on Feb 26, 2024

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Comment from Hotel Management

Feb 27, 2024 by General Manager

Dear William, Thank you for taking the time to review your stay with us. We appreciate your feedback regarding our hotel requiring some updating and it has been shared with the management. In the meantime, we will continue to keep our accommodations clean and well-maintained for our guests. Thank you once again, and we hope you will visit us again when you are back in the area.Sincerely,Robert Minto, General Manager

5 out of 5

Posted by on Jul 5, 2023

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Comment from Hotel Management

Jul 26, 2023 by General Manager

Dear Joe,Thank you for the perfect rating! We are delighted you had a great time at Comfort Inn Augusta Civic Center and we look forward to making your next stay a great one once again.Sincerely,Robert Minto,General Manager

5 out of 5
Great staff! Very friendly and helpful

Posted by on Oct 19, 2022

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5 out of 5
Place is freat

Posted by on Oct 18, 2022

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2 out of 5
Needs an update. Staff could be a little more polite.

Posted by on Jul 12, 2022

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1 out of 5
I did not have a good experience using Travelocity. Never again.

Posted by on Oct 12, 2021

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1 out of 5
We booked a non-smoking room and were put in a SMOKING room. manager acknowledged the issue and said we would get a credit via Travelocity but that has not happened in over a week.

Posted by on Aug 9, 2021

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5 out of 5
Clean and hot tub. Great food and people. Location to Togus and highway. We found our hotel.

Posted by on Feb 12, 2020

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Comment from Hotel Management

Mar 3, 2020 by Raife R

Thank you for your review of The Comfort Inn, Augusta. We are happy that you liked the location of the hotel and used the hot tub. We hope to see you again.

5 out of 5
The pool and hot tub were not as clean as I prefer. I believe they could use a remodel refresh. Other than that everything was great.

Posted by on Jan 26, 2020

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Comment from Hotel Management

Jan 27, 2020 by GM

Thank you for the feedback and I am glad that you enjoyed your stay overall.

About the Comfort Inn Civic Center

Location 281 Civic Center Dr, Augusta, ME 04330

Renovations + Closures

The following facilities or services will be unavailable from February 1 2024 to March 31 2024 (dates subject to change):

  • Swimming pool

Property Features

Comfort Inn Civic Center offers its guests an indoor pool and a fitness center. There's a restaurant on site. There's an onsite 24-hour business center. Public spaces have free WiFi. The business-friendly Comfort Inn Civic Center also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free. This Augusta hotel is smoke free.

  • 99 guestrooms or units
  • 3 levels
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn Civic Center offers 99 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Augusta hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Satellite channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

99 Restaurant and Pub - This family restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 7 AM
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.Ā Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60Ā°C/140Ā°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Civic Center
  • Comfort Inn Civic Center Augusta
  • Comfort Inn Civic Center Hotel
  • Comfort Inn Civic Center Hotel Augusta
  • Augusta Comfort Inn
  • Comfort Inn Augusta
  • Comfort Inn Civic Center Augusta, Maine
  • Comfort Inn Civic Hotel Augusta
  • Comfort Inn Civic Center Hotel
  • Comfort Inn Civic Center Augusta
  • Comfort Inn Civic Center Hotel Augusta

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.