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"Saying I don’t know we don’t take cash I’m leaving soon to another employee , in front of a customer who already paid for their room is very rude and ... " More

By a verified traveler on Fri 19 Aug 2022

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Hotel Description

Hotel near Providence Place Mall in Providence

City center stay

Within a 15-minute walk of the hotel, you'll find Providence Place Mall and Rhode Island State Capitol Building. Brown University and Providence Performing Arts Center are also within 2 miles (3 km).

Poolside dining

This smoke-free hotel includes 2 restaurants, an outdoor pool, and an indoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like a free area shuttle.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$152* Per night/room Mar 30 - Mar 31

Room, 2 Double Beds (Mobility Accessible, Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed (Mobility Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Pool Access, Poolside

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Providence Marriott Downtown ratings based on 16 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Providence Marriott Downtown

Everyone (7) Couples (2) Family (5)
4 out of 5

Posted by on Oct 6, 2023

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Comment from Hotel Management

Oct 26, 2023 by Sean R

Thank you for the feedback Daniel. We appreciate the positive review and hope to have you back again.

4 out of 5
Saying I don’t know we don’t take cash I’m leaving soon to another employee , in front of a customer who already paid for their room is very rude and I didn’t like that at all completely brushed me off. I was dealing with and emergency at home and I have small children. I appreciate the security lady who asked me if I was taken care of and made sure and I appreciate the manager that helped me with my situation. I enjoyed my stay for the night.

Posted by on Aug 19, 2022

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3 out of 5
They should really tell you about the 100 dollars a night extra on top of the the room price

Posted by on Apr 18, 2022

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3 out of 5

Posted by on Mar 21, 2022

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4 out of 5
The property was okay, but we were very disappointed in the bed. Very uncomfortable and surprising for a Marriott property. We were there for business and the room had no ironing board (which was delivered) and the iron itself was cheap and did not function well. Staff was fine.

Posted by , from GOLDSBORO on Sep 14, 2021

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5 out of 5
The pool was a good size and the rooms were spacious and clean. Parking was free and convenient

Posted by on Aug 14, 2021

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5 out of 5
Spotless

Posted by on Aug 8, 2021

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5 out of 5

Posted by on Jun 29, 2021

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3 out of 5
I booked this hotel for its spa and pool yet the spa was closed. The pool was nice but the hotel seemed chaotic with a lot of kids there for a tournament. The hotel seemed unkempt with people eating in the lobby and garbage on the floor. There was no cleaning service in the room which I didn’t need but would have been nice to have the barroom cleaned and towels refreshed. All in all disappointing based on how expensive it was

Posted by on Jun 7, 2021

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5 out of 5
Close to shopping and restaurants. Staff were extremely friendly and helpful. We used the pool even though it was the end of September, which was heated and was warmer than the air. Felt chilly getting in since it wasn’t hot out, but once in, didn’t want to get out.

Posted by , from East Lyme, CT on Sep 27, 2020

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About the Providence Marriott Downtown

Location 1 Orms St, Providence, RI 02904

Property Features

Providence Marriott Downtown offers its guests an indoor pool, an outdoor pool, a 24-hour health club, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, 13 meeting rooms, and coworking spaces. Event space at this hotel measures 11000 square feet (1022 square meters) and includes conference space. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly Providence Marriott Downtown. A free area shuttle within 1.5 mi is available. For a fee, parking is available. This Providence hotel is smoke free.

  • 354 guestrooms or units
  • 6 levels
  • 2 dining venues
  • Meeting rooms
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 1976
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wired internet access (surcharge)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: Providence Station (1.1 km / 0.7 mi)
  • Property shuttles: Free area shuttle within 1.5 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Providence Marriott Downtown offers 354 accommodations with safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Bluefin Grille - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Bluefin Lounge - This bar specializes in American cuisine and serves lunch, dinner, and light fare. Open daily.

AQUA - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open select days.

Room service (during limited hours) is available.

Nearby Activities

A 24-hour health club and complimentary bicycles are featured at the hotel. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails on site
  • Free bicycles on site
  • Casino nearby
  • Golfing nearby
  • Health or beauty spa nearby

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, sports massages, and Swedish massages.

  • Hot stone massage
  • Sports massage
  • Swedish massage
  • Prenatal massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Fees

Guests will be asked to pay the following charges at the property:

  • 2 percent tourism fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12–25 for adults, and USD 8–15 for children
  • Fee for in-room wired internet: USD 9.95 per day (rates may vary)
  • Uncovered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Hotel Providence Downtown
  • Marriott Providence Downtown
  • Providence Downtown Marriott
  • Providence Marriott Downtown
  • Marriott Providence
  • Providence Marriott Downtown Hotel Providence
  • Providence Marriott Downtown Hotel
  • Providence Marriott Providence
  • Providence Marriott Downtown Hotel
  • Providence Marriott Downtown Providence
  • Providence Marriott Downtown Hotel Providence

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.