4.1 out of 5

"Great comfortable beds & pillows . & good breakfast " More

By a verified traveler on Tue 01 Aug 2017

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Hotel Description

3-star hotel near National Air and Space Museum Steven F. Udvar-Hazy Center

Near the airport

Within 3 miles (5 km) of this Chantilly hotel, you'll find Walney Visitor Center and Eleanor C. Lawrence Park. Also, Chantilly Crossing Shopping Center is within 3 miles (5 km) and National Air and Space Museum Steven F. Udvar-Hazy Center is within 6 miles (10 km).

Free shuttle, parking

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Unwind with a drink at the bar/lounge and enjoy perks like free self parking and a free area shuttle.

Free Internet, sofa beds

Featuring conveniences like sofa beds and living rooms, the 123 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Refrigerators, coffee/tea makers, and down comforters are also available.

Guest Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$68 per night

Guest Room, Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Double Beds (High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Dulles Airport - South ratings based on 18 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Place Dulles Airport - South

Everyone (9)
4 out of 5
Very nice place. Could be more Christmasy. But one tree helped. Staff cared about customer happiness. Table in 322 needs to be fixed or tossed. Very wobbly. Otherwise, large rooms, big TV and walking distance places to eat.

Posted by on Dec 13, 2018

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Comment from Hotel Management

Dec 16, 2018 by Bryce W

Thank you for taking the time to leave us a review regarding your recent stay at our hotel. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. I greatly appreciate your kind words and they will be celebrated with the entire team. If I can be of any assistance to you, please contact me directly. We look forward to being of service to you in the near future.

4 out of 5
Shuttle service was not available after 10:15 pm, had to take a taxi while other hotels offered shuttle service

Posted by on Oct 21, 2018

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Comment from Hotel Management

Oct 23, 2018 by Bryce W

Greetings, We do apologize that you were unable to take our shuttle service. Our shutle hours are from 5:15 am - 10:45 pm. It is our hope you will give us the opportunity to service you again.

5 out of 5

Great Hotel

Pros: The beds are the Best!
Cons: Tell the customer when they have been room changed, NO surprises..
Location: Texas Roadhouse has great food..
Great comfortable beds & pillows . & good breakfast

Posted by , from Houston, Texas on Aug 1, 2017

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4 out of 5

Nice stay

The hotel is nice and clean, staff is friendly. We didn't have any problems or needs during our stay. We drove to the nearest metro station and took the subway in to DC to see the sights. It takes quite awhile to get to the city from here, and DC traffic is pretty crazy! There's no indoor pool, just an outdoor one and in April it's too cold to use. The cable isn't great, the TV got very bad reception. The breakfast is really good, lots of choices.

Posted by , from Syracuse, NY on Apr 23, 2017

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Comment from Hotel Management

May 3, 2017 by - Natasha Front Desk Supervisor

Good Afternoon, Delighted to see you enjoyed your stay with us and visited Washington DC.

4 out of 5

Nice quiet hotel close to eating and shopping.

Pros: Friendly staff. Great free breakfast. Quiet rooms. Good location for getting to attractions in both Virginia and Washington, DC.
Cons: Making sure specific rooms booked well in advance should be what the customer gets.
Location: Good location to restaurants and shopping and expressways.
Nearly everything about hotel was great. Location, staff, clean rooms. The only bad thing was having paid via Travelocity well in advance for a room with two Double beds, upon arrival was told only room available had 1 double bed and 1 pull out bed. Seems things booked months in advance SHOULD be what you get!

Posted by , from Chicago, IL on Aug 4, 2016

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1 out of 5

Good Location

Pros: location
Cons: Breakfast has no seating, poor food
There was too much road noise, cleaning staff were intrusive on last day and did not clean well. Room was poorly air conditioned poor breakfast set up with little seating and mediocre food choices only good thing was the location.

Posted by , from Dallas, TX on Dec 30, 2015

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5 out of 5

Great place to stay

Location: Great restaurants. Be sure to check out the Peruvian restaurant nearby.
This was my first time staying at a Hyatt Place, but wont be my last! The staff was pleasant and helpful. They go out of their way to make sure you are well taken care of. GREAT breakfast selection. Close enough to DC, we took the East Falls Church metro stop in order to park our car, and were pleased with the nearby restaurant selections.

Posted by , from Georgia on Apr 20, 2015

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1 out of 5

Unless you're being paid to stay here, don't.

Pros: Checking out.
Cons: Leadership.
Location: Go to Dulles and fly home.
This place is a mess. Typical lower end chain that Hyatt is trying to promote. Some of their properties are new, such as the Baltimore location, but this place... although near IAD, feels like someone set off an IED in the building. Night crew is a bunch of post teen Millennials who are paying more attention to each other than guests. Rooms were unkempt (sheets were clean), and overall, it just felt unprofessionally managed.

Posted by , from Los Angeles, CA on Apr 1, 2015

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5 out of 5

Pleasant stay

Pros: closeness to the Dulles airport, amenities and cleanliness
Cons: to go breakfast baggies for kids who are flying out early in the morning.
Location: close to restaurants and great fast food places, and gas station
We got this hotel so we could get a lot closer to the airport the night before we left for home. We paid so little for what we got. The room was clean and with a refrigerator and microwave. It also came with free breakfast but couldn't have that because we left the following day before the kitchen personnel could get to work. I wish we stayed there all the time that we were in the DC area.

Posted by , from Chicago on Mar 31, 2015

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5 out of 5

GREAT CUSTOMER SERVICE

OUTSTANDING CUSTOMER SERVICE GOOD LOCATION LARGE CLEAN ROOMS

Posted by on Jun 22, 2013

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About the Hyatt Place Dulles Airport - South

Location 4994 Westone Plaza, Chantilly, VA 20151

Property Features

Hyatt Place Dulles Airport - South offers its guests an outdoor pool and a 24-hour fitness center. Along with a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 1600 square feet (149 square meters) and includes conference space. The business-friendly Hyatt Place Dulles Airport - South also features multilingual staff, coffee/tea in a common area, and concierge services. An area shuttle within 5 mi and a roundtrip airport shuttle (available on request) are free. Free self parking is available. This 3-star Chantilly hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 6 levels
  • 1600 sq ft of conference space
  • 149 sq m of conference space
  • Built in 2007
  • Bar or lounge
  • Coffee shop
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Separate living room
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Sofa bed
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking

Transport

  • Airport: Washington, DC (IAD-Washington Dulles Intl.) (15 km / 9.3 mi)
  • Property shuttles: Free airport shuttle and area shuttle within 5 mi
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Hyatt Place Dulles Airport - South offers 123 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Accommodations have separate living rooms and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in December 2016.

  • Bathrooms are partially open
  • Living room
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Bakery Cafe - Onsite restaurant. Guests can enjoy drinks at the bar. A children's menu is available.

Nearby Activities

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is available on request from 6 AM to 11 PM. Fees may apply. Contact the property in advance to make arrangements.

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Airport shuttle service is offered on request from 6 AM to 11 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lb)

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Service animals exempt from fees/restrictions
  • Union Pay
  • No rollaway/extra beds available

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 15.00 per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 11.00 for adults and USD 0 for children (approximately)
  • Pet fee: USD 75 per pet, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Dulles Airport South
  • Hyatt Place Hotel Dulles Airport South
  • Chantilly Hyatt
  • Hyatt Chantilly
  • Hyatt Place Chantilly
  • Hyatt Place Dulles Airport South Hotel Chantilly
  • Hyatt Place Hotel Chantilly
  • Hyatt Place Dulles Airport South Hotel

You should know

  • Hyatt Place Dulles Airport - South offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • The seasonal pool will open in June and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.